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Apria Healthcare
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515 reviews

Apria Healthcare Employer Reviews

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Wonderful people, but too big
Customer Quality specialist (Current Employee), Tempe, AZOctober 11, 2014
Pros: co-workers, & patients
Cons: lack of leadership, feeling of instability & benefits
I'm only going to tell you the good part of my Job because the view of this company is purely on a case by case basis.
* The Most enjoyable part is: Knowing that my position effects the patient and can make a difference in their day to day lives. I love knowing that when I do my job well I am ensuring that my patients will receive the care that they – more... expect from us. Or I'm able to give them a better experience than they have received in the past from either us or another company. The job may not be the greatest and the benefits are not what you would call the best but the people and the atmosphere of the office is more like a family and I know that we all try to do our best for the patients. Would I recommend working here yes and no, but I will tell you I love my job when its a good day. The people are the reason I stay, not the company as a whole. – less
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Productive work environment.
Respiratory Therapy (Former Employee), Richmond, VAOctober 11, 2014
Pros: freedom at the work place
Cons: constantly changing policies/rules
It is a great company in providing respiratory care services to pt's at their homes and taking over care shortly after pts are being discharged from hospitals. There are some areas that the company needs to show improvement such as not constantly restructuring for just the sake of cost cutting. There is also a culture of shaking up things constantly. – more... Constant policy/rules change that seems to paint a goalless image on the company. – less
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Friendly environment
Revenue Qualification Specialist (Current Employee), Plainview, NYOctober 10, 2014
Pros: nationwide service or transfer
Cons: short break
Apria healthcare is a good company that help people feel better after discharge from a hospital or a facility. It provides the best equipment to help them get back on their feet faster and makes life a lot easier.
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the Job is great and physical demanding.
Technician (Former Employee), denver coOctober 10, 2014
Pros: customers are very nice and understand the toughness of the job
Cons: poor management, and coordination skills in office.
great co-workers.
poor management.
the job is hard.
customers are great.
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Fun place to work
PATIENT SERVICE TECHNICIAN/TRUCK DRIVER (Former Employee), Morrisville, NCOctober 9, 2014
Good Hard Work Environment and the co-works wer good to work with.
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Senior Sales Repesentative
Senior Sales Representative (Current Employee), Wichita, KSOctober 8, 2014
Pros: freedom to plan, treat my territory as my own business
Cons: management is all over the place, being led with an operational point of view not from a sales/customer service point of vew.
Your job satisfaction and success are so greatly dependent on too many other non-sales people getting their job done. Many are overworked and under recognized for their efforts in having to do more with less
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Productive and fun work enviornment
Medicare Collections Representitive (Former Employee), Salt Lake City UtahOctober 7, 2014
Management is willing to do what it takes to help you achieve your work goals. The hardest part of my job was to make my goals each week. My co-workers were fun and always willing to help in any way they could.
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Apria
EQCSR/Customer Service Representative (Former Employee), Tempe, AZOctober 6, 2014
Pros: co-workers
Cons: management....management.....management and mandatory ot
The management team is very unethical and unprofessional.

They force 6-7 days a week with mandatory overtime.

The tools to perform your job is lacking and they expect quantity of work vs. quality patient care with correct equipment on a patients order. The do not follow Medicare guidelines properly and treat patients with the worst attitudes and do – more... not care about anything but revenue. They are suppose to be a respiratory provider and will cancel an order if a Medicare patient does not provide a credit card even with dual insurance. They follow a system which pretty much is pushing patients away due to the lack of being a good provider of service and care about their patients. At the end of the day patients should matter!

I gave them 1 star ONLY because I had to - WORST COMPANY EVER. Reps use other rep's system user name and passwords to help each other keep their productivity numbers up so they do not loose their job or get written up for being under the required number of orders. The manager of the CPAP dept shows such favoritism to certain employees and it is very obvious if you are her favorite rep or her worst. She will walk by people and only greet her favorite reps

This is poor management skills and it shows in all of the management.

The best part of this job were the co-workers - hardest part of the job was having to put in 10-20 extra hours of OT a week. And the amount of orders they EXPECTED of you with the worst system and tools. I would NOT recommend this company to my worst enemy! STAY AWAY! – less
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great place
System Support Specialist (Former Employee), Overland Park, KSOctober 6, 2014
Pros: benefits
Cons: little warm inside during summer
just a great place to just, everyone was nice, very respectable management
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unstable atmosphere
Respiratory Therapist (Former Employee), south texasOctober 6, 2014
Pros: great co-workers
Cons: management, constant changes, no job security
love working with patients but management needs more training than what they are provided with.
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Apria Healthcare is a fine homecare company.
transportation lead (Former Employee), Lakewood, COOctober 4, 2014
Apria Healthcare is a good company to work for, a pleasant atmosphere and the employees are nice to work with.
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Wrong but "legal" business practices
Revenue Agent (Former Employee), Santa Rosa, CAOctober 3, 2014
Pros: help people with medical needs
Cons: forced overtime daily and on weekends. fear tactics to entice performance
Apria is owned by a disgustingly greedy LLC called Blackstone that uses fear tactics to make employees try to collect peoples credit card information to charge for medical equipment that would otherwise be paid for by insurance. They hired me for my ability to handle multiple job duties. Over time they took job duty after job duty away from me, gave – more... me a single job to do that I wasn't trained to do, used delay tactics to avoid giving me a raise they had promised me for 8 months, then fired me when I needed to use Medical Leave. – less
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Amazing Patient and Customer Relationships
Hospital Account Representative (Current Employee), Houston, TXSeptember 30, 2014
I find that the most exciting part of my job is the idea that every day I come to work I am not only helping my accounts by taking care of their patients, but also providing a good quality of life for the patients themselves. I have the opportunity to say that I have the privilege of also helping the hospitals reduce readmission rates which has become – more... a huge initiative going into the 2014 year. I have learned so much about what it takes to succeed in this industry through relationships that I have formed along the way. My hospitals and I have a close working relationship as I have marketed myself as being a part of their discharge process. As I help the hospital discharge each patient, I see the patients smile knowing they will be able to go home to see their families while continuing the well needed therapy the hospital system has prescribed to them. I can truly say that my job helps the hospital system as a whole, but most importantly each patient we provide equipment for. – less
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Working with Apria
Respiratory Therapist (Former Employee), Redding, CASeptember 30, 2014
Pros: customers are very nice and you get some great patient interactions.
Cons: poor management and they do not care about you as an employee..
I started with Apria 12-27-2011 and was fired on 09-14-2012. The company was having financial problems. The management was on the clinical staff about overtime. There was two people that had already been laid off for lack of work. So I made a decision that I would regret afterwards. I had decided to help the company and get my work done. I had to donate – more... some of my overtime. So I had written down on my time sheets that I was off at least a couple hours earlier than my actual time off. I also cut the time short on the route sheets to match my time records. Basically I just gave them a good reason to let me go.. Although I was trying to help I realize now that I shouldn't have done this. They actually fought me on unemployment insurance, by saying that I had committed fraud.. I appealled the decision and won by proving, according to the legal definition of fraud, by proving that I did not make a gain or purposely hurting the company. I did not make any gain by my actions and I was not hurting the company directly or indirectly..

I do not recommend working, at least in the Northern California area, with Apria Healthcare. The management in the Redding area knows only how to react to situations and are not proactive in any situation. And they will put you "under the bus" when ever they need to save their own butts! – less
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Not a good place to work
Promotional Marketing Specialist (Current Employee), Orlando, FloridaSeptember 25, 2014
Pros: monthly bonuses
Cons: small bonuses
Management is incompetent. Not smart people at all. Great products. long ago, it was a good place to be, now run fast away from this place.
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challenging
Customer Service/Administrative (Current Employee), Manchester, NHSeptember 24, 2014
lots of changes due to automation of systems, reduction in reimbursement from insurance companies.
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WORST COMPAN EVER
Customer Quality Specialist (Former Employee), Modesto, Ca.September 24, 2014
Pros: a job???
This place sucks...how can any employee say this place is good.
Ive been in the DME business for 15 years and have never seen a more slave driven company. You are micro managed to the fullest extend of the law...punch out for everything, monitored by 3 different systems. Pull orders non stop...work hours are a min of 9 to 12 hours for some.
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Great company with healthcare benefits
Customer Quality Specialist (Current Employee), Modesto, CASeptember 22, 2014
Great pay for starting with this company. Different hours you can work and overtime is available if desired.
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Change
Customer Service Supervisor (Former Employee), Cromwell, CTSeptember 18, 2014
Pros: no weekends
Learn something new everyday. As the company changes, people change
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High paced, Clinic environment
Customer Service/Claims Resolution (Former Employee), Santa Rosa, CASeptember 18, 2014
Pros: beautiful locaton and mostly great co-workers.
Cons: high stress, not much chance for advancement
This is a Durable Medical Equipment distribution facility, as in wheelchairs, hospital beds, canes, walkers, oxygen supplies etc. My department took care of Walk-In Patient/Customer requests along with telephone Customer Orders. Both were inclusive of Medical Insurance verification, collection of payments and coordinating with the Logistics department – more... to facilitate delivery of equipment.
This job taught me an entirely new facet of Healthcare. The Management was wonderful when I began the job but changed and became less harmonious. Many negative factors set in resulting in more managerial changes, backbiting, and general lack of cohesiveness.
The hardest part of this job was not the rapid pace but dealing with a couple of co-workers with serious negative issues. Most were beautiful people but one rotten apple can ruin anything.
The most rewarding part of this position was being able to assist people in real need. It made one grateful for good health. – less

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About Apria Healthcare

As the nation’s largest provider of home healthcare products and services, Apria helps thousands of Americans live healthier – Read more