Apria Healthcare Employer Reviews

The company is great and is like any other company out there, they demand results. You do your job, others do theirs and if that chain breaks anywhere, others pick up the slack and it continues.

Data entry, provid patients with durable medical supplies as well as assisted with any issues that may occur.

Get to deliver to great customers, Always busy time flies right by you,,

Everyday I helped patients with their billing. I've contacted Dr's offices, branches and even sometimes the patient to provide the medical documents necessary for billing. I've worked with many different types of people. But they were always helpful. If there was a goal that we all needed to meet and if someone or myself was behind, depending on how – more... much work load was given, we always helped each other meet that goal. Management always kept us updated on what new techniques they were trying out to help us meet our goals faster. The hardest part of the job was keeping up with the work load. A lot of us were given heavy amounts, but at the end of the day they were required to be met, so we completed them. The most enjoyable was getting those medical documents necessary to bill the patients insurance company, because that meant to the company that we were getting paid for our services and making sure that was met in our day at work. Even though there were times we couldn't; depending on the situation. But if it meant that company wasn't loosing as much money as before, then that was progress. – less

Apria- was a great place to work where your managers were engaged, but not at all micro-managers. You were given the opportunity to oversee your own territory. They backed up the service you sold in the field with amazing drivers, billers, and customer service reps.

I have learned a lot in the year I have been with Apria, and I usually have a busy day. I have had to learn a whole different type of computer system that I have found not to be that user friendly. I answer phones, schedule appointments for the Respiratory Therapist, take phone order for supplies, work several reports daily. The hardest part of my job – more... is the lack of training when you are asked to learn something new. Managers are spread thin and cover more than one branch. I have great co-workers but we are all spread thin because they have laid people off and we are expected to pick up those job responsibilities as well as our own. I enjoy the learning of the respiratory home equipment because I have always enjoyed working in the respiratory field. – less

The work environment was the best!! I loved the building at the Sprint Campus!

A typical day involved arriving to work to get your route work orders, reviewing work orders for any additional equipment that needed to be added to the basic load on the truck, contacting patients to verify that they would be home during the time frames given that I would be in their area that day, adjusting the route for any canceled stops. Leaving – more... for the route to deliver all equipment to each stop, including any stops that were added mid-route. I learned a lot about how durable medical equipment such as wheelchairs, oxygen equipment, hospital beds worked. Management was very good in communicating any needs that were required of the drivers to maintain their driving status, being available to answer questions that we may have while out on our routes. There were three drivers and we all worked well as a team, helping to load each others trucks, picking up stops from each other if someone was stuck out on a long route for the day etc. The hardest part of the job was two-fold, the first was not being able to plan any activities during the week because you never knew how your day was going to go until you arrived at work that morning, and that could change with additional stops added mid-route. The second was losing a patient that you had gotten to know through the job, when you came in and saw CTB (ceased to breathe) on a work order for equipment pick-up, that was tough to deal with sometimes. The most enjoyable part of the job was meeting patients face to face and getting to know them. – less

Long hours, upper management seem more focused on the numbers on paper instead of what actually happens. overall feel is unorganized mess.

I learned a lot with working at Apria. If it was not for great leadership & managers, I would not be were i am today & I owe that to Apria healthcare for giving me that opportunity. I really enjoy my co-workers, He still keep in contact today.

Typical day at work consisted of very upbeat and face passed work.
I learned some medical terminology, ICD-9 codes, insurance procedures, the computer system, and received my Account Receivable Certification through on-sight training.
Management was overall very helpful and supportive.
Co-workers in this environment were generally friendly and helpful.
Hardest – more... part of the job was keeping up with the extremely heavy work load.
The most enjoyable part of the job was satisfying delinquent patient accounts. – less

Your overworked daily with no guaranteed time off so you can never make plans for after work cause you just never know your off time. On call is a joke they will keep you out late after hours doing setups that should have been done during regular business hours. Then expect you to to be back to work the next day to work your regular shift even if your – more... out till 1:00 in the morning. Nothing positive to say about this company worst place I ever worked. Very micro managed and the bosses look out for themselves and their more worried about making the referrals happy than happy employees. – less

I worked with this company for 6 years and loved my job!! I enjoyed going to work and helping others. Was very dedicated to the success of the company and my success along the way. Towards the end of my career there were several changes in management which has lead to the decline of satisfaction of the company. Values were no longer respected. Unrealistic – more... goals were set, management expected unobtainable results and were unappreciative of hard work and dedication. – less

Typical work day for me was researching documents and branching them to their correct department. Also called doctors for guest perscriptions.

Processing authorizations threw several payor groups. Authorization reps can be responsible for as many as four state's depending on how large the carrier is. There are other tasks dailey on our que's as well. The system is set up to flag misc. message for specific requirements for the carrier. That issue needs to be resolved prior to the claim being – more... released for processing. We assist our co workers with their desks as needed or if we finish our que's and are able to help. – less

Lies ,lies and lies from management ! Pressured for time everyday,no customer service!

worst place I have ever worked in my life. Management was very "over your shoulder"

They did not give proper training to their employees, nor did they treat all employees fairly.

Apria decided to send all of it's billing and collections to India to save money, then realized how stupid that was and then brought it back. They only care about a dollar. They make collections reps send account balances to a patient to pay even if insurance won't pay due to Apria's error.

This company shows no continuity with patient care, zero concern for the patient, and ultimately is only concerned with the bottom dollar. I do not recommend working for this company.

A typical day at work is you come in and review your route and make phone calls to patients. Stock your delivery vehicle for route and inspect it for DOT regulations. Go about your day making deliveries and completing within a four hour time window. Instruct patients on how to use medical equipment that is being delivered or pick up used equipment. – more... Fill out time log for DOT and hazardous manifest. Finish route and head back to branch location to end the day. Complete post trip inspection and if time allows unload truck to assist warehouse techs with morning work. Turn paperwork in and go home.

I Learned lots of things from this company in forms of customer service and patient care. Also with this industry you need a support system to handle depression or be able to shut yourself off from emotional attachment.

Management is really decent.

Co-workers are also decent but it seems as if the ones with families are favored more so for getting off work on time.

Hardest part of the job would be handling connections with patients. Also rush hour traffic.

The most enjoyable part of the job is being on a delivery route. Not having co-workers or management breathing down your neck. – less