Mental Health Specialist (Former Employee) – Attleboro, MA – March 22, 2017
Lack of work for per diem employees. Seems like a revolving door for employees coming and going. I was put in some situations with in the company that made me uncomfortable and were not told to me when applied for position.
The staff working directly with patients are incredible and are working here to make a difference.
Recovery Specialist (Current Employee) – South Attleboro, MA – March 19, 2017
Arbour Fuller Hospital is a psychiatric facility that serves mental health, developmentally disabled, dually diagnosed and substance abuse populations. Many different levels of care allow for treatment of many populations.
Staff are not treated well and patient care is not priority
Case Manager (Former Employee) – Attleboro, MA – January 31, 2017
I was a Case Manager and made it 3 months. I quit! The staff are all new, everyone seems to hate their job no matter what position they are in. There is so much paperwork and you are pressured so hard to get people out as fast as possible. Some of this is because of insurance but not all of it. They take any patient they can get. Staff to client ratio on the adolescent unit is dangerous. The whole place is a mess and disorganized. They write up MHS's constantly and they don't really seem to care who they fire. It's just get them out and hire more new people. Every Case Worker I talked to said they didn't like their job and most were looking for a new job!!! Many say they are going to quit and don't but they are miserable!!!! There is no time for breaks. Your days are so busy and non stop!!! Case managers do tons of paperwork, faxing, and pulling documents out and putting them back in charts. There is rarely time to meet with patients and impossible to meet with patients everyday! The doctors are bogged down with patients and barely have time either. It was just an awful experience. I'm so glad to be out of there. Do not sell yourself short and take this job!! Move on!
MENTAL HEALTH SPECIALIST (Current Employee) – Attleboro, MA – October 14, 2016
Arbour fuller hospital has its ups and downs but overall you are there for the patient care. The staff that work there are like a giant family. The patient care consists of therapeutic groups, ADLS, and nutritional assistance.
Clinician (Current Employee) – Attleboro, MA – September 11, 2016
Unfortunately, all management cares about is filling beds and maximizing money. Every unit is understaffed and these increases in numbers mean an unsafe environment for staff and patients as well as very poor treatment. They take any person who wants a bed regardless of whether they are appropriate or not which leads to a further unsafe unit. Many units have multiple codes a day and there have been many injured Staff during codes. Staff are overworked and don't get any breaks (most do not eat lunch or must eat in less than 10 mins, often do not even use the restroom during work hours). The pay is terrible. Case management is very poor as staff must do everything (intakes, treatment plans, updates, referrals for housing, programs, and providers, collateral contacts, mass amounts of paperwork, and run groups). There is literally not enough hours in a day to do everything they want. Due to these changes which were made by a new CEO there have been mass resignations of MHS, RNs, and MDs many of which have been here for years. This new CEO does not budge and is not willing to work with staff to ensure that staff and patients are safe and treatment is of high quality. There will only continue to be mass resignations.
Nurse (Former Employee) – S Attleboro, MA – October 1, 2015
Reviews are true. Mandation is the word of the day. With short staff (scrambling for staff to mandate) and snowstorms imminent, this hospital is still accepting patients. Management will follow you to your car to mandate you, if you are still in the parking lot! You will be promised a unit and be assigned to another at the end of training. But staff are really good; too bad they get lumped in with patients' complaints about the facility, by association. Too bad, because if they could attract more staff, it wouldn't be so bad, but this is the nature of the cycle.
Switchboard Operator (Current Employee) – Attleboro, MA – September 3, 2015
They are always hiring new staff and are established. They pay extra for weekends and holidays and work with your schedule. The staff are all friendly and the patients actually enjoy their time at Arbour Fuller.
RN (Former Employee) – Attleboro, MA – January 12, 2015
This is a dead end job. Management's only concern is filling the beds. Nurses are used and abused. MHS is put in dangerous and unsafe situations and set up to fail. There are too many out of control patients at any one time on the unit. Patients do not get any therapeutic treatment. Depressed/anxious patients are made worse during their stay because they are treated on the same floors as psychotic/manic/substance abusers.
The direct care staff cares deeply for their patients, but their hands are tied with a "hands off approach" to safety. Unruly patients are allowed to control the units because the policy is to avoid restraints until someone is close to being hurt. There have been many injuries to staff and other patients.
committed, compassionate co-workers who care about their patients
unsafe, no security, poorly staffed, lack of therapeutic programs for patients, management only cares about making $$$$
Registered Nurse (Former Employee) – South Attleboro, MA – May 28, 2014
This hospital is unsafe, nurses get mandated on a daily basis , staff has minimal medical training, most of the patients are drug addicts who abuse the system. You need to be tough as nails to work there.
Mission to assist people with mental illness and/or substance abuse
Mental Health Specialist (Current Employee) – Attleboro, MA – May 6, 2014
Working as a mental health specialist enables me to be a part of a team with the same mission, which is to assist people with mental illness and/or substance abuse issues identify triggers and learn positive coping skills in order to achieve a more healthy and enjoyable lifestyle. More importantly though, it is my job along with my coworkers to ensure the safety of my patients. Intuition, empathy, and gut instinct are my strong points when caring for individuals but working at Arbour Fuller Hospital has taught me that firm, yet caring consistency is crucial and listening is more important than offering advice...