Arbour Fuller Hospital Employee Reviews

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Unsafe, only care about filling beds
Clinician (Current Employee) –  Attleboro, MASeptember 11, 2016
Unfortunately, all management cares about is filling beds and maximizing money. Every unit is understaffed and these increases in numbers mean an unsafe environment for staff and patients as well as very poor treatment. They take any person who wants a bed regardless of whether they are appropriate or not which leads to a further unsafe unit. Many units have multiple codes a day and there have been many injured Staff during codes. Staff are overworked and don't get any breaks (most do not eat lunch or must eat in less than 10 mins, often do not even use the restroom during work hours). The pay is terrible. Case management is very poor as staff must do everything (intakes, treatment plans, updates, referrals for housing, programs, and providers, collateral contacts, mass amounts of paperwork, and run groups). There is literally not enough hours in a day to do everything they want. Due to these changes which were made by a new CEO there have been mass resignations of MHS, RNs, and MDs many of which have been here for years. This new CEO does not budge and is not willing to work with staff to ensure that staff and patients are safe and treatment is of high quality. There will only continue to be mass resignations.
Pros
Coworkers are supportive and care for patients
Cons
Poor pay, unsafe environment, understaffed, overworked
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Good place to learn
Intern-Counselor (Former Employee) –  Attleboro, MAJuly 2, 2016
Great trainer, co-workers were also very helpful and supportive. Enjoyed working with the clients. Challenging to motivate clients to change.
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dissapointing
Mental Health Specialist (Current Employee) –  Attleboro, MAMay 24, 2016
I began my employment here thinking i could help people with their disabilities. i was wrong, and realized this hospital doesn't care about their patients.
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Productive Workplace
Dietary Aide (Former Employee) –  South Attleboro, MAApril 25, 2016
restock supplies , performed kitchen maintenance , dinner preparation for patients , delivered food to patients, dishwashing as well as took out trash .
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Great staff, awful place
Nurse (Former Employee) –  S Attleboro, MAOctober 1, 2015
Reviews are true. Mandation is the word of the day. With short staff (scrambling for staff to mandate) and snowstorms imminent, this hospital is still accepting patients. Management will follow you to your car to mandate you, if you are still in the parking lot! You will be promised a unit and be assigned to another at the end of training. But staff are really good; too bad they get lumped in with patients' complaints about the facility, by association. Too bad, because if they could attract more staff, it wouldn't be so bad, but this is the nature of the cycle.
Pros
Dedicated staff, homey, small
Cons
Non-individualized patient programs, mandation, deception
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Over all great company to work for.
Switchboard Operator (Current Employee) –  Attleboro, MASeptember 3, 2015
They are always hiring new staff and are established. They pay extra for weekends and holidays and work with your schedule. The staff are all friendly and the patients actually enjoy their time at Arbour Fuller.
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high burn out job....unsafe work environment
RN (Former Employee) –  Attleboro, MAJanuary 12, 2015
This is a dead end job. Management's only concern is filling the beds. Nurses are used and abused. MHS is put in dangerous and unsafe situations and set up to fail. There are too many out of control patients at any one time on the unit. Patients do not get any therapeutic treatment. Depressed/anxious patients are made worse during their stay because they are treated on the same floors as psychotic/manic/substance abusers.

The direct care staff cares deeply for their patients, but their hands are tied with a "hands off approach" to safety. Unruly patients are allowed to control the units because the policy is to avoid restraints until someone is close to being hurt. There have been many injuries to staff and other patients.
Pros
committed, compassionate co-workers who care about their patients
Cons
unsafe, no security, poorly staffed, lack of therapeutic programs for patients, management only cares about making $$$$
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have to be able to handle tough life
Switchboard Supervisor (Former Employee) –  South Attleboro, MAJune 26, 2014
scary from time to time. people who work there are very nice and understanding
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Mission to assist people with mental illness and/or substance abuse
Mental Health Specialist (Current Employee) –  Attleboro, MAMay 6, 2014
Working as a mental health specialist enables me to be a part of a team with the same mission, which is to assist people with mental illness and/or substance abuse issues identify triggers and learn positive coping skills in order to achieve a more healthy and enjoyable lifestyle. More importantly though, it is my job along with my coworkers to ensure the safety of my patients. Intuition, empathy, and gut instinct are my strong points when caring for individuals but working at Arbour Fuller Hospital has taught me that firm, yet caring consistency is crucial and listening is more important than offering advice...
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Unsafe staffing
Registered Nurse (Former Employee) –  Attleboro, MAFebruary 2, 2013
always mandated doubles, unsafe staffing ratios, especially for mental health population, flimsy protocols for detox patients, not enough MD's oncall or in house when needed
Pros
charge rn experience, autonomy
Cons
safety, staffing
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Overall rating

2.7
Based on 11 reviews
5 stars
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1 star

Ratings by category

Work/Life Balance
2.4
Compensation/Benefits
2.3
Job Security/Advancement
2.3
Management
2.2
Culture
2.0

Arbour Fuller Hospital Reviews by Location