Resident Manager (Current Employee) – Rochester, NY – August 9, 2016
Great place to work. Friendly environment. A job that gives you personal satisfaction on a daily basis. You work with person's with disabilities and to see them become independent and happy, make's it all worth it.
Earn paid time off with each pay period, free meals, great management
Maintenance Technician (Current Employee) – Rochester, NY – October 13, 2016
The maintenance department for the Arc Of Monroe County is the worst department to work for. If you enjoy being put down and belittled this is the job for you. There is no team work at all and your supervisor with be breathing down your neck 24/7. If you make a simple mistake you will be yelled at by your supervisor. There is no room for advancement or raises. I would not recommend this job to anyone.
Individuals are great - zero support from management
ISS (Current Employee) – Rochester, NY – July 14, 2015
I enjoyed working here because of the individuals, but I wouldn't recommend it if you're a hard worker who wants to work with good people. A staff member I worked with stole from the residents and management looked the other way many times. I couldn't take it. The Arc wants you to keep your mouth shut and do your job.
No support from management, terrible pay, lazy co-workers
I worked at a day program. I was on the recreation department for 6 years. Then I started at A different day pogram fro 2002-2004. It was a good exper
Team Leader (Former Employee) – rochester,ny – September 16, 2013
A typical day was greeting participants as they came off their vans. Many were then served coffee. They went to their diifferent classes. I assisted with activies. Some were exercise, crafts, daily skills (grooming). I also drove for outings such as bowling, Meals on Wheels, and recycling. The coworkers worked as a team. The hardest part was when someone would become upset and hit someone, yell or spit. The most enjoable was getting to know the people who attended program.
good benefits, good incentives(example raffle to leave early)
Great place to work if you get better recognition and support
Individual Support Specialist (Current Employee) – Rochester, NY – June 27, 2015
My typical day is: -make coffee for individuals -plan and prep for 2 activities for the day -toilet and maintain supervision levels for each individual in the core room -facilitate or assist with facilitating 1st group run in the core room -observe behaviors and goal progression with each individual (~15-18 people) alongside my team -maintain behavior plans as needed and check for safety of the individuals -prepare food to specific safety guidelines (food cut to size, drinks thickened as needed, check cleanliness of food) -maintain supervision guidelines and support levels per person -facilitate or assist with facilitating 2nd group run in the core room -toilet and prepare individuals for departure -document on individual's progress in their goals
What I learned is that this job requires so much physical, emotional, and mental work and commitment. Physically assisting the individuals is the least of the worries at this job. Physically moving chairs, assisting each person with standing up, moving furniture, lifting and moving persons who have lost or are losing the abilities to move. It physically strains the body, even after you get the trainings to learn how to move people properly. Emotionally, this jobs can drain you because you become very invested in the individuals. You either learn to love them or learn to hate them, but either way, your emotions are invested and make the job very rewarding. Mentally, this jobs is exhausting because you have to be both clever and creative when planning and implementing. You must find ways to adapt "simple" activities tomore... the skills and abilities of the individuals. You must also think fast when incidences happen or when individuals begin to need your support during the day.
Management in my specific room is incredible. I have heard various stories from other core rooms, but I love my room. My team leader is invested in the original goal of the organization and is also invested to helping her staff as much as she can. If you ask, she will do all in her power to assist you. She puts the task and job first before friendships so that everyone remembers that we are here as employees first and friendship is bonus. Management in the building as a whole is not as great. The HCs of the building are stretched thin so it is difficult for them to visit and participate with the individuals as much as we would like. The director is upsetting to many staff including myself because she does not show that she is invested in doing the job to support the adults with disabilities that we service. She has been with the building for many years but does not seem to know the individuals in the building as well as she could. Overall, I feel as if she values the individuals for their billing purposes rather than for their actual presence (as I have heard, that value was instilled by the CEO). She does well in settling disputes between employees passively and privately. However, she does not show staff whether or not she values staff for their work. On the other hand, she demands proof of worthiness. Staff rarely see her around the building and staff do not feel comfortable talking and bringing up problems to her for fear of it being recorded and used against them in any meetings. She also has been known to shoot down friendly suggestions from staff by becoming overly defensive of her own abilities and taking suggestions from staff as personal attacks on her own ability.
My coworkers are incredible. Despite the variety of personalities, the building overall has a nice atmosphere. My core room is friendly and we have a wonderful time working together. We keep the room moving and bounce off of each other's strengths and weaknesses. We are also not afraid to ask for help from each other because we work better as a team than as single entities. Even though rumors are spread as any workplace has it, you find a good number of people who do not play into it, and if you give it the cold shoulder, the rumors become obsolete and the day just flows that much better.
The hardest part of my job is knowing I might or might not have the full support of my director. The days are always going to be different and the hardness of the job is always going to change. However, knowing that I am just support and do not have as many tools at my disposal to help cope with individual behaviors or staff issues in and outside the room is tough. Knowing that my team leader has her hands tied in assisting me with my concerns due to the fears of addressing it with an HC or the director is very disconcerting and has become the hardest part of the job. The work place makes me feel as if I am only worth my paycheck some days. It's tough.
The most enjoyable part of my job is that I have become a vital part in the lives of the individuals I service. They remember my name, they talk to me when they can, and I have built a level of love and trust with my individuals because of the 3 commitments listed above (physical, emotional, mental). It would be the most difficult part of leaving my current job for.less
benefits are okay, the individuals make it rewarding, the hours are awesome
restrictions as staff to individuals, pay is lowest of all agencies, fear of approaching building management, rumors
A great job to work for, I left because I relocated to Norcross, Georgia.
Individual Support Specialist-Residential (Former Employee) – Rochester, NY – September 5, 2013
I worked well with co-workers which made for a productive day. I learned how to adapt to any situation whether calm or irate. Also, I worked well with all types of personalities and levels of management. The most enjoyable part of the job was helping a client learn a new skill and making them smile.
Building personal relationships with clients and they relocate or pass away.
Community Support Specialist (Former Employee) – Rochester, NY – May 31, 2015
I enjoyed worked in the homes of disabled patients. I worked in the evenings and helped with making dinner and other events. Sometimes recreational activities allowed for dinner outings. I worked where there were no lifts so my job was fairly pleasant.
Individual Support Specialist (Current Employee) – Rochester, NY – March 28, 2015
If you love helping people and making a difference in someones life this job can be truly rewarding. It is a lot of hard work, sometimes physically, mentally and even emotionally but worth it most of the time. My only critic is that the low pay is not fair compared to the amount of work required.
Manager (Former Employee) – Rochester, NY – December 12, 2014
There was a sufficient amount of autonomy that allowed you to be creative in your duties. A fun place to work and relationships where easily made. The administrative staff had an open door policy that made communication effortless. It was easy to navigate what was a priority due to the excellent communication.