MLTC Care Manager (Current Employee), Maryknoll, NY – September 8, 2015
Pros: Good benefits
Cons: Bad atmosphere
Very disorganized company, left hand does not know what the right hand is doing. You are told one thing than another thing and you are never sure which is the right way to do something. No training, has a sweatshop atmosphere at times. The benefits are good, but that's it. Untrained manangement run the show!!
I have learned to work with all types of personalities.
RN Case Manager (Former Employee), New York, NY – July 16, 2015
Pros: Working closely with the members to ensure a better quality of life.
I worked closely with the Archcare team to ensure the well-being and safety of the members in their congregate setting. I received daily report and acted accordingly to ensure all services needed were – more... provided. Daily assessment of the members and charting done. I learned to work with different types of personalities and provided the necessary services for each member. The most enjoyable part of my job was seeing a member improve their quality of life s/p surgery. Being part of the team that made that happen was very fulfilling. Time management was key to ensure services were provided . – less
I have never worked in a more inappropriate environment
Care Manage (Former Employee), New York, NY – July 6, 2015
Pros: Excellent vacation and leave
Cons: Unprofessional co workers
My friends could not even believe the stories I told about my co workers. Co Workers were allowed to openly and loudly discuss extremely personal matter including their home lives out in the open. Nothing – more... was ever done to stop it. I would often feel embarrassed when loud and inappropriate conversations were going on while I was speaking to clients on the phone. I was often harassed about personal issues to the point where I felt uncomfortable every day. It is not a healthy work environment. – less
Medical Billing Specialist (Former Employee), Brooklyn, NY – March 14, 2015
Pros: learning a new billing system
A typical day at work starts with a morning meeting, on the short-term goals for that day and a view of what needs to be done for that week. My learning experience would have to be the Oasis billing system.
Entitlement Coordinator MLTC / PACE (Current Employee), New York, NY – May 22, 2014
Pros: the quality of service
Cons: when i don't enrollment in a month
I work as a Enrollment Coordinator processing application to the State and Maximus helping elderly person the needs assistance at home is a very good satisfaction for me be able to help in anywway. I enjoy – more... mu job love to work in the community helping others.I enjoy it The hardest part of my job is I get notified by a patient died specially when you get to see than every day and one day is gone for ever – less
Socialworker (Current Employee), New York – January 18, 2014
Pros: decent pay, and benefits catholic values
Cons: six months before eligable for sick or vacation, management does not train properly, just a boring job not real socialwork
Monthly progress reports that must be split within the unit but was not. I did all monthly progress reports and was told by my nurse," i don't have time".. So when i made an error because we are basically – more... trained in the unit, you get suspended or fired. Management will throw you under a truck in a minute. My co-workers, at least in my cubicle, were not very friendly and i was kept out of the loop. I have tried to be as friendly and respectful as possible. On girl stated to me that i was invading her personal space. Since then communication has been at a minimum. The office gossip is crazy annoying which if your not in the loop causes anxiety. Supervisers do not review cases with employees. I don't see this MLTC succeeding – less
The people who are running Archcare is incompetent. They have no knowledge of Home Care. They hired people and pay them an excessive amount of money
Entitlement Manager/ Enrollment Manager (Former Employee), New York, NY – December 14, 2013
Archcare has many people in there orgnization that is incompetent. They have no Knowledge of Home Care. Most of there Administration are unprofessional and unethical. In addition many of them do not Comprehend – more... Medicaid and Medicare. They are lots of fraud waste and abuse within this organization.This organization is run in a very poor and nonchalant way.
Atypical day will be at Archcare by Manager A can you check to see who is on the roster. Then another Manager will ask you in the middle of December month, How many case are on for January? Remember it is only Dec16 ( Monday) . Thirdly a Manager will say I need to know how many case is on for January 1st.how many is from bronx, how many from westchester, How many from Manhattan You have to comprehend the cases has not been submitted Maximus has not approve the cases and they are continually asking for submission of cases when the deadline to know this will be Jan1, 2014. Several instances like that goes on a daily instance dispite informing them on a weekly basis.
The hardest part of a job is having Supervisors and Administration do not know what they are doing and when it goes wrong they blame you for not doing what you are suppose to when they are the ones telling you to do the wrong things.
Most enjoyable when the clients thank you for helping them. – less
Member Service Representative (Former Employee), Manhattan, NY – October 14, 2013
Pros: some employees were really sincerely cared about their work.
Cons: low employee retention, long wait for basic work essentials
A typical work day for the first two and half weeks was idle as I waited for appropriate access to perform essential work duties. I was trained by another employee and would work at his desk on his days – more... off with inaccurate or little access. I learned their system but added / shared my experience within the MLTC plan from previous employers. The company did not have strong training capabilities which lead to problems with employees processing the same work differently.The hardest part of the job was management not listening to the advice from several experienced employees with regards to certain aspects of various positions / job duties which resulted in work performance errors, compliance conflicts and low employee retention. The most enjoyable part of the job was creating templates that is currently being utilized and assisting other employees with their workload once the access was fully granted. – less
Director, Organizational Development & Learning (Former Employee), New York, NY – February 6, 2013
I enjoyed the people I worked with, very smart and dedicated people. The CEO and BOD are not realistic about what it takes to provide the best in patient care. They care nothing about employee engagement or professional/leadership development.
Medical Billing, Coordinator (Former Employee), New York, NY – May 8, 2012
Pros: employee recognition day.
Cons: no braeks
My day would start with running reports and reviewing aging reports to develop a priority in which to attack my day. i learned greater work habits through great management teams as well as co-workers as – more... we assisted each other in order to achieve our goals. The hardest part of the job was at the end of the month, when all our efforts was turned to collecting all revenue that we billed for. the most enjoyable part of the job was reviewing financial reports to show that revenue collected proved that our hard work was a result of this effort. – less