The profile is for Arctic Express in Hilliard OH. We do not have route truck drivers. Are you intending to review Arctic Express the ice cream delivery company because that is not us?
We have not run all 48 states in at least 5 years. Lots has changed here at Arctic but one thing that has remained consistent is our care and concern for our drivers. Without knowing the specifics of your experience I can't speak more specifically about it but we have many long time drivers who have been with us between 10-28 years.
This is for a different Arctic Express. Arctic Express in Hilliard OH doesn't own any warehouses. We are purely a refrigerated carrier.
This review is on the wrong page. This is not regarding Arctic Express in Hilliard OH.
Driver, I'm not sure how long you were with us, but we apologize that your experience was negative. We have relatively new equipment (2014-2016 Tractors, 100 brand new TK refrigerated trailers with 35 more arriving in the spring of 2018 which completes our trailer fleet turnover). As with any mechanical equipment, things need servicing which we do at regular intervals, but other things go wrong at unexpected times. When those things happen, we address them as quickly as we can because we DO care about driver safety! Drivers are the only thing that keep any company operating and they are our most important asset.
Arctic Express has the highest respect for the United States military and the great men and women who defend our freedoms. This review is not accurate regarding military, race or religion and we are deeply saddened that someone would attack us in this manner. Our driver fleet is filled with long time professionals of all races and religions. What matters most at Arctic Express is hard work. If you are ready to work, then this is a place for you.
Arctic Express has many long time drivers who have been with the company between 10 and 27 years. Does every new hire stay? No. The greatest reason for the is unmet expectations. For some that is a jump from Dry Van to Reefer and not knowing what to expect from Loading and Unloading times. For others Arctic's network of lanes wasn't a good match for them, or the home time they needed. And in some instances Arctic drops the ball. We are continually trying to improve so that the driver who does join us, stays with us for the long haul.
This review is for Arctic Express LLC in California, not Arctic Express Inc in Hilliard Ohio.
Our home time policy is intended to be flexible to allow the driver to find a rhythm that works for them and their family. We do not however offer every weekend home, but rather 12 days out 2 days home. Many of our drivers chose to stay out longer than 2 weeks and that is fully at their discretion.