Pros: some decent people work there.
Cons: the government should give them more money.
A typical day at work was 8 to 5, sometime to 6 or 6:30.
what you learned: keep "off the radar".
management: under a lot of pressure.
your co-workers: decent people.
the hardest part of the job: hitting goals with all the phone calls, e-mails and mandatory meetings.
the most enjoyable part of the job: interacting with people outside of your own division.