Working at Arhaus has been a great experience. I really enjoy the product and my managers and co workers. Being a single mother and new to the area, I would like a job the has better hours that are more "family" based. It is hard to work nights and weekends and create a family home when I am not available for my son.
The hardest part of the job is the base pay. It is so low that it is hard to survive on when the store is relatively new and the customer base is not there yet. There is a commission scale that is fair and the incentives are great to get you motivated. If I were single and had no children or had a spouse, it would be a perfect job! There is great potential to move forward it this family run company.
My preference would be a Monday through Friday, 9am to 5pm with an occasional Saturday, a larger base salary and some or no commission. A steady paycheck is key for a single parent!
good energy, occasional free lunches and treats....
you have to pay for parking, healthcare is not the best
Shipping and Receiving Associate (Former Employee) – Green, OH – January 6, 2016
I liked my job, but when you don't have enough people to do the necessary things to get the job done, it gets frustrating quick. When I worked there we were constantly losing employees to injures. In part due to how heavy the stuff was and how the containers would come in over packed. It was always rush rush rush. Also, when you have a so called "supervisor" who acts like a kid and wants to keep making jokes about sensitive things, that gets old quick.
sales associate (Former Employee) – Rochester, NY – November 30, 2015
I want to start by saying that the sales staff, that I worked with, was professional and strong. A quality group of people who worked hard and were very considerate of each other. Clients are, also, wonderful. Well educated and inteligent.
The issue, wih Arhaus, is the training and support. There is neither.
You are given a day of watching videos, when you begin. They are helpful - but you are new and they make little connection to the actual position. Afterwards you are thrown on the floor. No follow up. No help of any kind. You learn by evesdropping and panic.
There is no management. There are two managers looking at their Facebook accounts. But, no management.
Unubtainable early goals. No training. No support.
this location gets no business! they do not advertise and it's all over priced and beside value city so it's very hard to sell 6k sofas. if you do sell 9 times out of 10 you will have a fabric delay last minute delaying MONTHS. you are unable to compensate your customers. pay is on a drawl and the commission caps at 6%. so, if you manage to sell 50000 over your drawl (which will never happen because that means 90k a month) you will only make 3000 commission before taxes. but you will be lucky to get 500 before taxes average and full time is 1500 month before taxes salaried. Greedy company and nothing is ever good enough. the manager is horrible and will discuss your business to employees and very unprofessional to customers who have issues. she will blame her employees and the assistant manager will steal your sales if you aren't there when your customer comes back! very stressful place to work and horrible pay! I'm wonderful at sales but between the complete lack of business and the constant shadyness of a few of the sales people it is honestly not worth it at all! you will work 6 days a week 8 hours a day for 1500 a month do the math!
they can't keep anyone so you will get an interview
pay, manager is very defensive and unprofessional, hours, very slow, very boring, unorganized, a lot of drama, lots of sale stealing, horrible location to sell 8k+ sectionals, no advertising
Dispatcher/Supervisor (Former Employee) – Walton Hills, OH – October 9, 2015
.Receiving 80-100 phone calls from customers, Sales Reps, Drivers, and dealing with all the problems that comes with deliveries and scheduled dates etc. The most important thing that I learned from Arhaus is that we people put a lot of value in material things. Leaders in this company will at some point will be strong enough to teach and lead their employees to the point that will make this company flourish. Like any other job you will have the good and bad. working or being in charge of people who didn't want the work was the hardest part of the job for me.Being able to help those in need.
I worked at Arhaus for a little over a year and it was probably one of the worst work environments I have ever experienced. Upper Management was not only abusive but dishonest as well. My co-workers were cut throat and did and said anything they had too in order to get a sale. The corporate office sets you up for failure by creating an atmosphere of commission only pay structure. Your co-workers and you are forced to lie, cheat and steal a customer in order to make a decent paycheck. This becomes even more absurd when corporate makes a joke of the situation during one of their useless in-store meetings. As far as being promoted to management, forget it unless you fit the physical image of being young and trendy. Talent and experience count for nothing, it's all about image.
A typical day at work is planning new floor sets, going over reports, and freshening up store. I've learned how to work cooperatively with other departments in a team environment. The hardest part of the job is the physicality of moving heavy furniture, climbing ladders, and being on your feet most of the day. The most enjoyable part of the job is satisfaction in a job well done resulting in a beautiful, successful store.
warehouse (Current Employee) – Walton Hills, Ohio – June 23, 2015
The compensation is extremely lack and very deceitful making you believe you will be extremely successful when in reality you will barely reach their unrealistic goals they have set for you. management is extremely dramatic and tends to use fear tactics to motivate their employees. They lie to get what they want out of you with promises of more money, advancement, and when the time comes for that promised advancement and money, your told there was never anything in writing. The turn over rate is absurd and has everything to do with the integrity of the managements decisions. I have been with the company since October 2011 and since have watched numerous employees be mistreated, talked down to, quit due to management, and be terminated for ludicrous reasons. all in all THIS IS NOT A PLACE FOR THOSE THAT WISH TO BE VALUED, TREATED FAIRLY OR REWARDED FOR HARD WORK.
horrible management, warehouse employees treated like garbage
They are building a new distribution facility in Boston Heights Ohio that is six football fields long . Yet, its funny they have no money to pay their hard working employees or give them a livable wage. Funny how that works.
Everything worked like clockwork from shift start to shift end. Management worked by encouraging us with fun and contests. Fair and reasonable work environment kept in pristine condition by full staff.
Delivery Scheduler (Current Employee) – Walton Hills, OH – April 18, 2015
This position for delivery scheduler is a joke. There is favorite employees that the rules do not apply to in the department. Management is terrible in the department. No real opportunity to advance within the company. My opinion stay away from this position and company.
Work day is 8 1/2 hours long. More physical work than was communicated. Constantly moving furniture and can not sit down during work shift except on break. Salary was not communicated as a draw. Commission minimums are set extremely high. Over last 2 months, 75% of sales staff did not reach minimum qualifications for commission bonus.
Extremely nice coworkers that all work well together.
Very physical work. Work nights and weekends. Little time for family.