Eligibility Worker (Former Employee) – Glendale, AZ – November 9, 2016
Absolutely loved this job, though I had to relocate my living arrangement not allowing me to transfer local offices. The clients would be irate at times but simple calming techniques and a soothing voice went a whole 9 yards.
stressfull enviourment but the right people make al the diffrence
Program Services Evaluator III (Former Employee) – Phoenix, AZ – June 26, 2016
i enjoyed my time at AZDES the work was easy although policy's and procedures continued to change . there can always be an issue with intrenched leadership who play favorites or to use the term keep vendettas with those who they are supposed to lead
the people i worked directly with and helping make clients lives better made all the difference in an otherwise stressful environment
Excellent benefits and flexibility with hours. You can work from home!
Field Investigator II- Adult Protective Services (Current Employee) – Phoenix, AZ – January 19, 2016
I truly enjoy my career as investigator for Adult Protective Services, however, the salary is barely 40k a year with no raises and there is hardly room for advancement. It is a government job, so that means politics! You basically work you tail off under stressful conditions, yet you're never rewarded for your hard work. In other states this position pays at least 50k, but for some reason, here in AZ it pays much less. It is basically a way to get your foot in the door with the state.
Company vehicle provided, you make your own hours, weekends off, benefits, lots of sick and annual leave available.
No raises, overworked, constant turn over, every unit operates differently.
Initial Claims Deputy (Former Employee) – Tucson, AZ – October 2, 2015
Starting the day drinking coffee and taking claimants calls was enjoyable. I learned that in a nice work environment, workers are more efficient and productive. All co-workers were as if we were old friends. The hardest part of the job was the first call. The most enjoyable was when I applied what I learned in the training.
Training (Former Employee) – Phoenix, AZ – August 9, 2015
Actually not a bad place to work if you are a professional. The compensation is pretty dismal if you have an education and experience or do something that would get you a good salary in the private sector (this is why they have trouble retaining good talent here).
That being said, the benefits are great. Best insurance you'll find anywhere.
Depending on the agency you work for, you'll have different cultural experiences. Some people are extremely bitter and are vehemently against any kind of change, be it technological, cultural, best-practices, or otherwise.
Some places have a more up-to-date feel, but the salaries are still terrible so don't think for a minute that you'll be able to support a family on your state salary.
Great place to start a career because you can get training in just about anything thanks to a HUGE training library,
Great Benefits/Insurance, (some) Job Security, (Mostly) Good People
Incompetent management and employees at times (hard to get rid of the bad ones), not-even-close-to-competitive salaries.
Eligibility Interviewer III (Former Employee) – Avondale, AZ – June 28, 2015
My last job for the State of Arizona, I was an Eligibility Worker. I interview clients for medical, food stamps and cash. I worked with a great group of people and our team work was great. The hardest thing was not being able to give benefits.
Regional Program Manager (Former Employee) – Arizona (8 Counties) – June 10, 2015
Manage the day to day operations for all DES Child Care Administration in 8 counties in Arizona. Through 10 subordinate supervisors, monitor daily/weekly/monthly work. Coach & mentor supervisors, work with parents having issues with child care providers or administration staff. Analyze reports for quality improvement initiatives. Complete hiring procedures and mentor supervisors through the process.
Working with staff and families to find quality appropriatte child care.
Rehabilitation Services Supervisor (Former Employee) – Tucson, AZ – May 10, 2015
Working for the Arizona Department of Economic Security had many challenges in dealing both with staff and with clients. I can definitely say no day was typical. A typical day involved addressing both client and staff needs, answering phones, working on reports, addressing requests from upper management.
Demanding Job that Impacts Children in a Positive Way
Case management (Former Employee) – Avondale, AZ – April 24, 2015
It is a very high demanding job that allows one to help families who have risks or concerns in child safety get the services they need to get their children back. This does not always occur however and in those cases finding a child permanency in an adoptive home was the key. This would include case management, court reports, investigation, community referrals and meetings.
Help ensure child sfety
HIgh Case Load, constant changes, inconsistent from office to office and unit to unit
WIA Section- Administrative Assistant III - Salary (Former Employee) – Phoenix, AZ – March 23, 2015
Nice place to work, Very friendly people. It is a very hectic environment and a lot to learn. The worst part of the job is the training. Nobody to train you, You are along and learn as you do your job. The accounting system is very old and hard to learn. Hope they chance that system for a new and updated version.
Program Service Evaluator II (Former Employee) – Phoenix, AZ – March 2, 2015
very productive from the moment you arrive until the moment you leave. opening claims and / r helping claimants with their issues on their claims. Learned the procedures & rules on unemployment insurance within the state. Management very difficult to get use to as they changed management a lot. Co-workers very supportive & helpful. Hardest part of the job explaining to claimants why they didn't qualify for unemployment insurance or why they had to wait a few weeks for adjudication to come to a resolution on their claim. Most enjoyable helping claimants get their issues resolve so that their claim release of their funds.
Child Care Provider (Former Employee) – Flagstaff, AZ – February 9, 2015
I was self employed through the state of AZ. I went to the clients home, woke the children, helped the them all prepare for the day, got the older ones to school, stayed at their residence with the younger ones, prepared meals, organized activities, scheduled naps. Picked up older kids after school, Prepared snack and dinner.