Arizona Federal Credit Union Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Have potlucks
Customer service specialist (Former Employee) –  Phoenix ArizonaAugust 29, 2017
Working that was very interesting different environment every day sometimes good sometimes bad it was a place in an environment of very financial advice a lot of coaching depending on if you did good or bad you would receive a raise
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Place
Membership Specialist (Former Employee) –  Phoenix, AZAugust 15, 2017
This is truly a great place to be. They provide excellent healthcare free of charge and pay well above the norm for the phoenix area! Just beware of "anonymous" surveys!!! They arent anonymous at all and they will come talk to you if you express dissatisfaction!
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
best place to work
SR. MEMBER SERVICE CONSULTANT (Former Employee) –  Phoenix, AZJuly 20, 2017
typical day will be helping customers achieve their financial goals and the most enjoyable part is getting rewards and bonuses at the end of the year.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
sales
Membership Specialist Consultant (Current Employee) –  mesa azJune 30, 2017
all about sales and bonuses
great people, long days, good pto time, sick leave isn't so great. benefits for health are pretty good. High turn over rate should answer all questions.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place, great people
Bank Teller (Former Employee) –  Glendale, AZJune 26, 2017
Meeting new customers everyday along with working with great people created an amazing environment. Everyone seemed to love with they do and it showed to the customers.
Pros
Environment
Cons
Hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company!!!
Employee (Former Employee) –  Phoenix, AZJune 14, 2017
Although the hours can be long and make a work/life balance difficult, the culture is amazing. The employer makes you feel truly valued through pay and benefits as well.
Pros
Great benefits
Cons
Long hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
They are NOT good to eachother
Work Horse (Former Employee) –  ArizonaJune 1, 2017
From HR to Management the culture there has zero integrity and consistency. The staff is constantly changing due to unhappiness and not promoting within. There is actually zero incentive for you to do better than the next person because there is no compensation for going above and beyond. I highly recommend that if you want to get paid for what you are worth and be in an environment that appreciates your hard work and effort look elsewhere!
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
clueless management from top to bottom
Loan underwriting (Former Employee) –  Phoenix, AZMay 6, 2017
inexperienced management. ceo promotes his cronies. lending department is a joke. incompetent at best. could be a nice place to work if people would be honest. Nice outline of how they want culture to be but never followed. should have used for wallpaper.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Place
Service Manager (Former Employee) –  Phoenix, AZFebruary 27, 2017
They have made a lot of changes that are for the benefit of new employees. No performance reviews, that have a graded metric. I felt as a leader that the majority of the time I was not supported enough. My feelings are that they take the side of the employees more than managers.

I will say that the CEO and EVP are two of the most inspiring and thought provoking men I have ever met. They truly make you want to do better and be better and clearly paint a picture of their vision for the future.
Pros
No performance reviews, Amazing CEO and EVP, 15 an hour starting, member focused, cutting edge in banking
Cons
Managers are not valued, little support for managers. tenure is devalued
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Teleservices Consultant (Current Employee) –  Phoenix, AZFebruary 13, 2017
You will enjoy working for this great company. You have tons of fun, but hard working at the same time. Help members while helping your own coworkers as well.
Was this review helpful?YesNoReport

Want to know more about Arizona Federal Credit Union?

Ask a question
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Amazing Company
Membership Specialist (Former Employee) –  Glendale, CAJanuary 23, 2017
Wonderful company to be a part of. The company truly does stand by its vision and mission. They are great towards their staff and members
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to learn and develop
Branch Manager (Current Employee) –  Phoenix, AZJanuary 8, 2017
Arizona Federal is a great company with great benefits for it's employees. They offer the ability to advance within the company, but at times it requires a lot of time and patience to advance, as openings can be infrequent.
Pros
Benefits and compensation
Cons
Gaining support to overcome obstacles can be challenging
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Company, but needs work on management
CONSUMER LOAN UNDERWRITER (Former Employee) –  Phoenix, AZJanuary 8, 2017
Benefits are good. but management has very little training and are placed in higher positions without guidance. HR also has some kinks to work out. the attendance policy is stressful and there is no lenience .
Pros
benefits. good starting pay
Cons
some poor management and long workdays with no flexible schedules
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Pace to work.
Membership Service Consultant (Current Employee) –  Mesa, ArizonaNovember 11, 2016
You want a job you can be happy waking up in the morning to go to? Then AZFCU is one of those places. Great work environment, great staff and a great company that knows how to treat their employees.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not that good of a place
N/A (Current Employee) –  Phoenix, AZOctober 22, 2016
There has been a 25% turnover of employees from my department in the last year. All but one came from terminations. The environment is so fast paced that it is hard to keep up with NO mistakes. Mistakes will get you fired.

Some of senior "leadership" does not empower their people even though that is a claim they make. Some senior leadership appears uncomfortable with the "fun" environment image they are trying to create.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Job Summary
Senior Member Service Consultant (Former Employee) –  Phoenix, AZSeptember 2, 2016
• In person client interaction assisting with banking transactions.
• Knowledgeable with various tax and payroll documentation.
• Accountability with cash dispenses and vault balances.
• Peer coaching of techniques of how to offer products to members.
• Lead supervisor for the vault.
• Accounting of all teller and transactions to ensure figures correctly match records.
Was this review helpful?Yes 1No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Opportunities to grow
Member Service Representative (Former Employee) –  Glendale, AZMay 27, 2016
Great people in the employees and the members. Requires a very fast paced and critical thinking individual to help members meet the needs they require.
Pros
Always friendly people
Cons
no incentives for sales
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
nice people to work with
Risk Management Consultant (Former Employee) –  Phoenix, AZFebruary 7, 2016
9 years of working with the company. In various positions. the last was collections where they expected us not only to collect on over due loans but to sell other products that the credit union offered. It did not matter if the situation did not call for that or not, you were still expected to sell them. You had daily and weekly goals to meet and you were let go if you did not meet them.
Pros
good people
Cons
bad management and expectations
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great work place with supportive management and coworkers.
Lead Credit Counselor II (Former Employee) –  Phoenix, AZDecember 3, 2015
Great work place with supportive management and coworkers.
Numbers were very important along with how you personally
grew and developed. The most enjoyable part of the job was serving
the customers and the company. The department started to down
size as the economy began to stabalize and deliquency began to improve.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
I had fun working for this company
Research & Adjustments Representative (Former Employee) –  Phoenix, AZSeptember 24, 2015
A typical day at work was to scan and validate documents from all departments into a relational database. Helped processing subpoenas, and completing member service request. My co-workers were awesome, always had a really good time working with them.
Was this review helpful?Yes 1NoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Arizona Federal Credit Union. Our community is ready to answer.

Ask a Question

Overall rating

3.9
Based on 40 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
4.2
Job Security/Advancement
3.5
Management
3.5
Culture
3.9

Arizona Federal Credit Union Reviews by Location