A very laid back environment with a lot of supportive individuals.
Teller, Finincial Services Rep (Current Employee) – Scottsdale, AZ 85254 – February 9, 2016
Typically the day starts off with myself and another bank teller opening the bank up as well as all of the machines such as Coinstar, and our ATM. Once all is open, we go into the safe to retrieve our drawers of money. Then I commence my teller work which consists of accepting deposits for member's accounts as well as giving money back to members from withdrawals. I also help in whatever loan processes I can, as well as offering many different banking services.
Many opportunities for learning new skills. Frequent dinners/lunches.
Only two tellers, and it can get a little hectic on Fridays.
Assistant Director of Marketing & Communication (Current Employee) – Phoenix, AZ – September 7, 2015
Arizona State Credit Union is a member-centric, associate-focused culture. They recently created both a Member Engagement and Associate Engagement position to ensure both associates and members have the most enjoyable and effective experience with the credit union.
State University and SEG, Program Manager (Former Employee) – Statewide - AZ – May 22, 2015
The CEO of Arizona State Credit Union is a genuine visionary leader. They regularly confidentially survey their employees and really do take action based on the input.
One of the many reasons I stayed with the CU for so long was because I loved the credit union philosophy in general but more specifically AZSTCU! If you're open to change regularly and ready to push your limits to grow and provide great member service it's the place for you!
I would still be at Arizona State Credit Union if my spouse had better opportunities in his line of work in AZ. I'll have relationships with so many wonderful people that I will enjoy the rest of my life thanks to working there.
Fast growing and always changing/improving.
Some positions are harder than others to strike a good work life balance.
Teller (Former Employee) – Cottonwood, AZ – December 10, 2014
Working here is like working with a family. Each member of the team is valued. You can message the CEO and he will respond immediately. Everyone feels like they are a part of a well oiled machine. Great benefits. They have an excellent training facility.
Teller (Former Employee) – Tucson, AZ – September 3, 2014
A typical day at work would be to come in take out my drawer, help members with their transactions, maintain the coin machine, count cash, cashed checks, processed transactions such as term deposits, night deposit, and mail deposits, received loan payments, ordered a supply of cash to meet daily needs, and balanced drawer at the end of the day
Senior Teller (Current Employee) – Phoenix, AZ – July 30, 2014
As a Lead Teller, we process deposits, withdraws and payments. On certain days of the week, I conduct any cash orders and assist my supervisor with cash drawer audits. Members come to the teller line with question on their accounts and we do our best to answer any questions they have. If we are unsure, we contact the correct department to give us a better understading of why something happened on the members' account. I love working here because we have a strong team and we all help eachother out.
Arizona State Credit Union was a great place to work.
Back office mail teller and Quality control. (Former Employee) – Phoenix Arizona – May 22, 2014
Most days I was left to work independently and I liked that they did not micro manage their employees. Management worked very hard to maintain unity and positivity. They strived to insure a good work environment for their employees and did a great job at it.
I leaned about how the baking industry had change electronically since I had last worked in the industry.
One thing I remember the most was they were changing over their teller system and they put me an another girl in charge of the new check reading machine which was stressful at times, but eventually because of our hard work they implemented this new program and in return they rewarded myself and another girl with a certificate and a gift card because of our efforts.
Most of my co workers were great, although I did have an incident with a women in which I was being train by another girl but this other women kept trying to take over. I could not learn two different way of working at the same time and I went to my supervisor of course after the seasoned employee talked to this women twice. The point was for me, I needed to learn one way by one person. The out come of this was we had to have a meeting which I was fine because I needed to get my needs met to preform. Honestly, It was a power struggle between the two girls that were trying to teach me. The end result was I did get what I needed to succeed and those two girls needed to work out their indifferences.
The hardest part of the job was learning the new way of banking after many years, learning the programs and becoming fluent.
The most enjoyable part of the jobmore... was just being happy in my environment. Once I learned the job I was left to do my work independently with out much supervisor and I liked that they could trust me.less
the best thing was they really focused on making their employees happy.
Administrative Assistant (Former Employee) – United States – August 8, 2012
Provide personal administrative support to executives and support staff. Awareness of office procedures and update what was needed to work in this office enviroment. Hardest part was lack of day to day operations.
Would be a perfect place to work if some of management believed in ethics
Financial Service Representative II ( Banker) (Former Employee) – Willow Creek Rd. Prescott, AZ – June 26, 2012
A typical day at work would be helping customers with account maintance, opening accounts, inputting loans in the early morning. Then my manager would come and make me go be a teller even though I was a banker and I had sale goals to meet as a banker.
Management didn't follow the code of ethics, they were "VERY UNPROFESSIONAL" and would talk about other employees to other employees and spread gossip in the office. Not all employees were treated equal. If there was a position open in the branch they wouldn't post it so everyone could apply, they would already have someone chosen for that position.
Most of my co-workers were great to work with, some of us were like a family.
The job wasn't hard , I loved being a fincancial service rep. II. Unfortunetly the hardest part of my job was being taking advantage of and being asked if I would like to transfer to a branch close to home and then being laid of because, they said they didn't need another FSRII at that branch. Very sneeky and wrong.
Most enjoyable part of my job was doing the job I was hired for, and not being a teller. also, the customers, so many of them were very nice.
Member Service Representative (Former Employee) – Gilbert, AZ – May 29, 2012
When I worked for Arizona State CU, I was robbed twice. The first time was on the news and was an experience I thought I would never have to face again. The manager let us all call our families on his cell phone to let them know we were ok.
The second time I was robbed was at a different location and was scarier because I was actually the one being robbed. Leadership was great and offered counseling and lunch.
When I would have a bad day, they would let me take a break. I couldn't of asked for a better set of leadership.