Managing Supervisor/Service Consultant (Former Employee) – Clive, IA – November 11, 2015
The principle of the business is fantastic and would let us feel that we had made a difference in a patients comfort and provided a service to them that was helping their healing process. However, their was an enormous communication gap between each job and how everyone was going to work together to achieve a goal. Internally the company was a mess. My direct management was fantastic, but as you went up the ladder there was little to no communication as far as where the company was going, what kind of financial goals each depot had, trouble shooting products, initiating a new computer system, customer service after hours was based in London and any customer that needed to talk to someone within our company had to talk to them, they were then transferred to Texas, then to us, I could go on and on and on. The information that we were told as employee's was that there was a three plan that was being implemented to make us a world leader in the medical equipment market, however we were not told that part of that plan was shutting down 28 depots throughout the US and laying off many many people. Not only did we lose our jobs but more importantly patients were denied our products that were better than any others because the bottom line was not where they wanted it to be.
Territory Manager (Former Employee) – San Diego, CA – June 23, 2015
I have recently worked for ArjoHuntleigh where, I loved working within the Organization and enjoyed working as Territory Manager. I covered the territories from Long Beach, Orange County, and Inland Empire to San Diego, CA. During this position, I worked with Clinical Nurse Specialist, Nursing Educators and WOCN’s within the assigned accounts. I also have provided product in-services, product support and training to the nursing staff. I also have participated in Prevalence & Incidence rounds within the assigned account
Service Consultant (Current Employee) – Roanoke, Virginia – May 26, 2015
My day was spent delivering and servicing therapeutic beds and equipment at local hospitals and nursing homes. I learned how to work in the fast-paced medical industry and how to ensure strict quality control.
Accounting (Current Employee) – Addison, IL – May 3, 2015
Good work environment, nice perks, many employees can work from home. Flexible work schedule. Company downsizing by going to a shared service model. Management focuses on short term savings and not long term results.
Free coffee, excellent lunchroom area, able to work from home. Clean positive environment.
great benefits & compensation, very dedicated employees, & personally rewarding
Regional Manager Technical Service (Former Employee) – Temple, TX – February 23, 2015
Very good company with high standards and great products and services.
A typical work day can be unpredictable and challenging yet very rewarding based on the fact that the company is in the "healing" business.
Management has a good vision and plan for the future. Communication, however, can be a deadly pitfall if not addressed in the very near future. The lack of communication is, by far, the most disappointing/frustrating part of the job.
The best part of the job is knowing that team members are actually making an impactful difference in peoples lives on a daily basis.
Company doesnt seem to value its employees/no accountability
Service Consultant (Current Employee) – Clive, IA – February 18, 2015
Worked very hard for this company for my 2 years I was there. Was scheduled to have surgery on 02/27, had been planning this for a few months and was asked by my manager to push the surgery date as late as I could because we were short-handed at our center. Then they told us on January 31st that they were closing out service center and our last day was 02/27. THEN had the audacity two weeks later to call all of us and ask us to stay on for another month while they fulfilled their contract(to avoid a lawsuit obviously), but wouldnt allow me to stay on and gave me nothing for disability for my surgery, even though they asked me to delay it. Upper management is horrible, sales team was never there, in the last 8 months I have seen a manager or sales member 2 times. 3 of us kept that service center going, and we got screwed in return. Many people lost their jobs while I was there only to be replaced by cheaper, less competent people and tons of micro-management.
good people to work with, good pay and great benefits.
management does not care about employees, company doesnt know what direction it is going
Okay Customer Service job for entry level individual.
Customer Service Specialist (Current Employee) – Addison, IL – December 22, 2014
Okay Customer Service job for entry level individual. Not much to offer in terms of job advancement. Typical day includes to responding to customer inquiries, verifying pricing, entering new Purchase Orders and providing inventory and freight quotes. Resolves product and service issues by determining cause, selecting and implementing solutions, and following up to ensure customer satisfaction. Most enjoyable part of the job is when my work shift ends.
“BLEW THE WHISTLE FOR POOR MANAGEMENT DECISION THAT COMPROMISED PATIENT CARE AND LOOK WHAT HAPPENED.............. ”
service tech (Former Employee) – Minnesota – December 7, 2014
I worked at ArjoHuntleigh full-time (more than 10 years) working at Huntleigh was great before Arjo took over. Huntleigh was very patient and safety oriented! alot of on going good training and a team that really looked out for their employees and and it was a great atmosphere!! decent work / life balance back then too!!!! all good until Arjo took over then it all changed.
Arjo management steps in and purchases Huntleigh and then rearranges how things get done, They changed procedures and began taking shortcuts in my territory.This left the ability to provide 100% clean, ready, tested and patient ready product impossible. Too many calls to properly address the issue.
I stepped up after 4+ weeks of this and reported it to senior management
( after numerous attempts to resolve it with my immediate supervisor)
it helped, I did the right thing I lost my job due to supervisor retaliation, but Arjo upper management did make changes . At least the patients got what what they should have gotten all along,
Too bad at my expense by loosing my job.But I would not change a thing!!! THE PATIENTS COME FIRST...........
My advice to Arjo is to be fair and get the mentality that the PATIENTS SAFETY is most important!! stop the shortcuts and be fair to those that report bad management and deal with it correctly! Terminating ANY GOOD employee for reporting safety and OSHA violations by bad management should not be tolerated!!
was great before arjo stepped in
arjo management had no clue how to run the rental side of the business
Central Region Sr. Service/Sales Rep (Current Employee) – Addison, IL – September 4, 2014
The day would consist of contacting customers, equipment sales, prioritize the tasks, coordinating with team members, scheduling repairs, ordering replacement parts, constructing quotes for repairs and or preventive maintenance programs, controlling inventory, controlling expense cost and scheduling future PM's. Communicate the revenue expectations to senior leadership.
expected to treat the territory as your own business.
replacement parts are not properly trended causing back order issues, upset customers.
Service Consultant (Current Employee) – Roanoke, VA – July 12, 2014
I am very happy with my work position, but this company bought out previous company and has lost a lot of business. Typical Day consists of starting with cleaning equipment, then checking bed for no malfunctions. After A couple of hours you get your assignments and load your truck and head to facility. Upon arrival you contact Nurse and get ready for patient placement. After Deliveries you do any pickups and go to next facility. After all work is done you go back to office and unload your truck. I would say the only hard part of the job is weather conditions while driving. I enjoy this job because it gives you a great feeling of self worth knowing that your making a difference in peoples comfort and health.
When working for huntleigh healthcare co it was a company where everyone was on a first name bases. This company was small but was going places. The upper management cared about their employees and also work with you, After they were sold and we join forces with Arjo things were not the same. As one manager said, Arjo ruined Huntleigh, they let all the huntleigh managers go. When Arjohuntleigh and TSS merged the management did not care about the workers from Arjohuntleigh. It seemed that the supervisor/manager was so worried about losing his job that he was not doing his job.
management does not care, not in the real world, don't think out side the box
Account Executive (Current Employee) – USA – April 5, 2014
ArjoHunleigh TSS is like working for a bankrupt narcissistic mom & pop company running a business out of a garage. Clueless uper management that covers up its incompetence with lies and holding commissions for months. You can't make up the circus of events that follow managements blunders and stupidity.
Service Supervisor (Current Employee) – Fort Worth, TX – March 13, 2014
Managed daily operations for a major 3rd-party supplier that provided automotive parts and components for vehicles produced at the General Motors Vehicle Assembly Plant. Managed shipping/receiving, production, quality assurance, inventory control, budget, project management, union issues, and accountability. Monitored, tracked, and supervised sequencing and assembly of components to ensure timely delivery to the GM plant within a 1-4 hour timeframe. Coordinated daily sequencing and assembly with GM Department Managers to ensure consistent delivery of superior service and product quality that exceeded their standards. Continually reviewed production facilities onsite at GM to enhance productivity.