Director, Enterprise Learning and Development (Current Employee) – Little Rock, AR – February 13, 2018
In general, it is a nice place to work with a pleasant, non-confrontational environment. Benefits and pay are good, especially if you've been there a long time. However, operational areas provide very little trust or autonomy to employees. Other areas try to be more forward-thinking but are hindered by policies driven by operations. HR reports to VP of Operations rather the CEO. There is very little diversity within the executive ranks.
Friendly, congenial culture. Good pay & benefits. Long term employees rewarded for loyalty.
Career advancement limited because tenure is valued more than performance.
PBX Operator (Former Employee) – Little Rock, AR – November 30, 2017
I enjoyed my job at Arkansas Blue Cross however if you are not in a certain "click" you are an outsider and will be pushed out. The most enjoyable part of my job was the ability to help customers and be a team player.
Customer Service Representative (Former Employee) – Little Rock, AR – August 9, 2017
This company is one of the premier companies in the state of Arkansas. They treat their employees like family. Some of my most heartbreaking experiences can while I was employed there but the depts that I worked for were dynamic in the response to everything. They pull together to help the community and participate in all of the health walks in their communities.
Account Executive (Current Employee) – Little Rock, AR – May 21, 2017
This has been a stable long term institution dedicated to Arkansans and to large employers. However, challenges exist as the market becomes more competitive and the future of healthcare regulations remains uncertain. Still a large player, high market share, good brand. Leadership changing, some positive, some not. Biggest asset is long term employees, but biggest weakness is long term employees. All in all, a good place to work, but changing as the stress on the industry ratchets up.
Health Information Network Summer Intern (Former Employee) – Little Rock, AR – April 25, 2017
I started work usually by reading all my emails creating a list to do for the day. After creating my list I would meet with my manager to make sure she did not have any additional duties she wanted me to take care of. The work culture was very cooperative and diligent . I encountered many challenges especially when I first started I make mistakes but management was so helpful the trained me up to be a valuable asset to the department. I enjoyed being able to talk to my coworkers building a strong friendship with everyone.
Benefits, career advancements and healthy cafeteria
Claims Specialist 10 (Former Employee) – Little Rock, AR – January 9, 2017
I loved working for this company, and I really enjoyed my job. I loved my co-workers, and I learned a great deal about health insurance and health conditions. The most enjoyable part of my job was that I was really good at what I did. The hardest part of my job was the commute.
Fun job, great benefits, fun employee health program
the location, the commute, working for time off with children
Medical Underwriter II (Current Employee) – Little Rock, AR – November 13, 2016
This was my first job out of LPN school and the staff was wonderful. They took their time with me and understood that I was a new graduate and gave me as much time that I needed to train and feel comfortable with my job duties.
DBA (Former Employee) – Little Rock, AR – August 9, 2016
I was with this company for 25 years and our jobs were elimination due to contract. This was a great place to work with a great atmosphere and good managers and supervisors. A typical day is coming to work at 7:00 am and digging into your cases I was working on. What I liked most about this job no cases were ever really the same. This made for interesting cases to work on and render a decision to the provider or the person who requested the review. I worked with an awesome bunch of ladies and we worked as a team to the job done. At the end of the day the most important thing was I gave 100% of my time to review our cases for our customers.
I loved working with as many people that I did and learned al lot.
Customer Service Representative (Former Employee) – Little Rock, AR – June 2, 2016
Would have a 5-10 min meeting before we got on the phones and started taking calls from providers and customers, Would work on follow up and return phone calls from other insurance companies, providers who ever else that might call.
The feeling I got when I knew I helped a person who really needed it.
Providing case management services for large self-insured US employer.
Supervisor (Current Employee) – Dallas, TX – August 22, 2015
Established managed health care company. Competitive salary and benefits. Based in Little Rock, AR. Work alongside experienced and compassionate registered nurses providing comprehensive case management services. A chance to enhance your skills as a case manager and utilize your nursing experience.
Answered this question- worked with patients and hospitals
Referral Specialist (Former Employee) – Little Rock, AR – July 12, 2015
I worked with patients, families, nurses, acute facilites, long-term, and rehabs and nursing homes. Made sure transfers were successful, that no one got lost in the system, and that the appropriate case manager was able to help them with the transfers and costs.
helping people who were ill and couldn't help themselves
emotionally draining, but helping people was worth it