Too much politics interfere with ability to do job
FSW Supervisor (Former Employee) – Fort Smith, AR – June 3, 2013
DHS/DCFS is filled with very dedicated and idealistic people. The mission of the agency is to help strengthen families and protect children. However, there are many dynamics involved in that mission. I recommend that you understand that it is very unlikely that you will make this job a long term career. The constant stress leads to a high turnover rate that adds to the stress of the job. A lack of placements available for teenagers results in a lot of long nights and much time spent on the road away from you family. Then you have to balance the demands of the agency, your clients, and the juvenile court. And that is just the beginning!
Lots of good co-workers, helping people, fast paced, everyday is different
Low pay, long hours, on-call, when things go wrong, (and they do frequently) the administration is quick to look for someone to blame and fire
Local Office Administrative Assistant (Former Employee) – Bentonville, AR – October 8, 2016
I worked at the job for 29 years retiring in 2014 The job was at times stressful but the benefits (insurance, paid time off, sick leave) were wonderful especially when raising children The management was great The hardest part of the job was usually the stress and time lines The best part of the job was working with so many different people and actually being able to help people most of the time
Requires Self Motivation, Not for those easily stressed
Family Service Worker (Current Employee) – Little Rock, AR – January 4, 2017
Typical day at work may be 8-4:30 or may be 8-10PM. I learned there are many people on drugs in Arkansas. Also, that Self- Motivation is a plus in this job, you have to want to do it to make it here. There may be some good managers out there, haven't met one yet. Co Workers are pleasant for the most part. I'm not here to make friends. Hardest part of the job is depending on management to complete a task in a timely manner. Most enjoyable part of the job are the children I come in contact with, they brighten up my day and remind me why I do this job for the minimal pay.
Flexibility, Lots of travel out of the office, personal office
low pay, on call some nights, weekends and holidays
FSW (Current Employee) – Jonesboro, AR – February 5, 2017
I've been a FSW for six months and it has been a roller coaster. Once I find a new job I'm leaving. This job is for a single person, with no children. It's very demanding and will spill over into your personal life. My coworkers are amazing, and we work together to get the job done. I typically work 12-14 hour days. The caseloads are high, and the work is impossible. The most rewarding part of my job is helping the children. It could be a great place to work if there were enough staff and a balance workload.
Very unprofessional horrible management Jonesboro Human Development Center
Rct (Current Employee) – Jonesboro, AR – July 10, 2016
I have never been in setting so unprofessional, to the point they even have a code to call when the staff is in a physical altercation. They have a tremendous turn over rate with staff, and this is for several reasons. 1. The staff is very unprofessional and rude to new employees. 2. They have no break, you work a straight 8 hours and with a job as stressful as this can be... taking a moment for self and getting a break from the monotony is necessary. 3. In orientation they tell you how you get help here and here, and frankly you just do not!! The lack of support from your co-workers is ridiculous. There is NO team work. 4. They basically hire young kids 18 19 years old who have never had to hold down a job much less behave as if this is a job and not the high school hall ways. I love working with people whom have development disabilities, but your co-workers make this job miserable!! Management has alot to work on if they are ever going to fix the issues they have with retaining the employees and ensuring the quality and safety of their residents.
Love the residents, job security! because they cant keep anyone they definitely wont fire you!
Pay, management, lack of support and team work. Horrible environment.
Administrative Assistant (Former Employee) – Poinsett County, AR – April 28, 2016
I worked as an "Administrative Assistant". The job was advertised as having benefits. I got none. It was advertised as making $22,00-$37,000 a year, I made $18,000. I told my boss going in that I missed a lot of work for sickness. I missed a week and had a doctors excuse, missed a few more days, all excused by a doctor, and was fired. The employees, including the clerical manager, spend most of their time talking bad about the clients. If this sounds like a good place to work, Poinsett County DHS is definitely for you!
Family Service Worker (Former Employee) – Phillips County, AR – July 21, 2016
Philip's county DCFS is the worst place to work. Limited to no resources, very unorganized and dysfunctional. Supervisors always stating policy, but self made policy. There is No support from supervisors in office, region, or state office. One big sad dysfunctional joke!
Program Eligibility Specialist Supervisor (Current Employee) – Stuttgart, AR – August 10, 2016
Very competitive culture. People are scrounging for leads and clients when they walk though the door. You have to know your co-workers well enough to know who won't cut your throat. The best part was helping people get huge refunds.
Teacher's assistant (Former Employee) – Conway, AR – October 13, 2016
CHDC is a horrible place to work. The clients are wonderful. Most of the staff is ok. Then you have some that will stab you in the back. Seniority doesn't exist there. Your supervisor doesn't have your back. Administration sucks. I wouldn't be surprised if they close the place in the next 10 years.
program eligibility specialist (Former Employee) – Searcy, AR – October 29, 2015
The co workers are good to work with. Management will tell you they are behind you and have your back but they only care about their selves. Management will pile on work set you up to fail. If you have health issues which worsen with stress. This is not the job for you. Management will lie to your face and conspire against the workers to have them written up or fired
good health benefits, paid holidays
Management need to care about their employees instead of out dor themselves
DCFS Family Service Worker (Former Employee) – Woodruff County – January 23, 2013
Being a Family Service Worker is hard work and it can be dangerous out there in protecting the children. It was adrenaline rush and action when I was a FSW but I got burned out. DCFS needs to strongly praised and more recognition needs to be for DCFS. It is a great job and a excellent job if you are an investigator. Case Management Work is tough. I worked with some great co-workers and supervisors! I actually cried I left but it had to be done because I simply got burned out. There is a big need for some good strong & knowledgeable people to keep children away from abuse & neglect.
action packed in investigations, great co-workers and pto.
long hours if you not use to it (dcfs), dangerous life & death in some areas (dcfs)
SLAVE (Former Employee) – COUNTY OFFICE – July 25, 2016
if you value your health (both physical and mental) DO NOT WORK FOR DHS in one of the county offices. I was lucky to be able to retire.. The stress level is off the chart. Not enough employees in the County offices. The new Curam medicaid system does not function properly. Huge back-log of medicaid applications. Clients screaming at us eight hours a day, seven days a week. I could go on and on. On the other hand, a job with DHS Central Office in Little Rock would not be as bad. They don't have to deal directly with the public. They make the policies that make county workers lives a living he!! on earth.
Administrative Specialist III (Current Employee) – Little Rock, AR – May 27, 2016
No place for the innovator in moving forward or advancement . Opportunities for advancement are obsolete. Positions are inherited or chosen. No matter how much you know they will keep you as low on the pay scale as possible. Morale is diminishing.
Adult Protective Services Foster Care (Former Employee) – Fayetteville, AR – August 16, 2016
This position in my humble opinion was very stressful. There were no Federal caps on the number of foster cases an individual could be assigned to and in the end, I was assigned to 50 families due to high turn over in the office.
I feel like I could make a difference in the lives of families in Arkansas.
There was not enough time to do the job proficiently.
Residential Care Supervisor (Former Employee) – Warren, AR – February 7, 2016
Very, very low pay for the amount of duties and responsibility that are assigned. Administration is totally unaware as to the needs of the clients and staff. Staff are so discouraged and overworked that it has created a poor work environment. Benefits are good, especially the accrual of leave time, but one can't use the leave time because of an embarrassing lack of total staff. Client care is poor because of general lack of experienced care givers due to extremely high turn over rate.