Rewarding work, demanding, low pay
Case manager, Investigator, Generalist (Former Employee) – Monticello, AR – January 4, 2015
A typical day at work involved checking in with clients and with other staff involved with clients, and documenting interactions and interventions. Most of my work was independent of others and the volume of work was high. There was very little consistent, reliable support, even from those with jobs that included providing support.
On a typical day I heard "that's not my job" way too many times when listening to interactions between co-workers.
I learned how government offices can make problems when problems don't exist and how they can turn small problems into catastrophes. I also learned how avoid these problems in order to do my work in such a way that nobody suffered and my clients benefited.
Management was best described as iron fisted in a haphazard sort of way.
I had several dynamite co-workers, but many who were miraculously terrible.
The hardest part of the job was trying to help families with minimal resources at my disposal.
The most enjoyable part of the job was interacting with the public.
overtime was banked and could be used for vacation time or cashed out, weekends off with little call
horrible work atmosphere, management with closed door policy, lazy co-workers