ARMY & AIRFORCE EXCHANGE SERVICE Employer Reviews

Very great work environment then hardest part of the job is seeing soldiers going on deployments

This is not a good place to work employees are not helpful and management is not helpful and dont care about their employees .

Our focus was always on the needs of the US Military and Department of Defense employees based in a foreign country.

Everything was about serving those who serve us, hard work, but a very rewarding job.

good company to work for. great hours and environment. they care about the workers.

Senior Management has no direction. Can get promoted quickly if you can provide results 6 months at a time. Nobody stays long enough at any one management level to really understand it fully before being promoted to the next level

Working with AFFES has been a pleasure I must say. I have learned the fundamentals of managing a team and working together to aquire a common goal. A normal day with this company consist of preparing orders for soldiers and their dependents. My co-workers and myself have grown such an amazing bond over time.

The bx is short staff so they would basically overwork you so you're be working in 3 departments.

Working with solders is very rewarding. Typical cashier job.

I met a lot of different people working here that gave me encouragement and knowledge about the military of all branches.

I cook for the lunch rush. I keep food hot and neat. Keep my area clean and organzined. Help others to get the job done. Fast paced and stressful most of the time. It's great when people come back and tell you how good your food was.

jobs aren't bad, policies are where thing can be complicated but they are there to protect everyone

A typical day at work can be very busy and I learned to be patient with customers. My manager and co-workers are friendly and care about you. The hardest part of the job is unruly customers who talk to you when you are trying to be nice to them. The most enjoyable part of the job is when you get customers who are respectful.

My typical day at work is to:

Use the 4 step process in processing documents. Scan, image, Index and extracting various documents. (Scanning & Indexing, Document Prep using 7550 DR Canon Scanner, Data Entry Expert Skills in Recordkeeping)

I keep a Excel spreadsheet of my daily production. I send this using an email attachement Outlook to my superior – more... at the end of the week.

I also do some mail sorting, pick up check the mailbox for my department distributing to co workers and their inboxes.

Researches the Walker System for Vendor Codes when needed.
When needed researches copies of documents for other co workers.

The most enjoyable part of this job is I can do it is a 1 person job. I can do it independently. I became an expert I was doing this for years.

Most of my co-workers and management can all be fun, outgoing, to be around cooperative. There are a few people with personalties that's incredibly challenging to deal with. Can interfere with work concentration creating a hostile work environment. You do the best you can to try to deal with it peacefully exhaust all options before drastic measures in resolving. For me this can be the hardest part of the job.

I have learned it does not matter how long you have been with a company or how good you are at the job you do. You can still loose your job. – less

Great place to work. Very flexible management. Fun and enjoyable place to work.

I think its pretty fair place to work and well organized.
They also have great practices over customer service & lost prevention.

Constant work stocking and working with customers. It's a tough job.

Stock sales floor, help customers with merchandise and problems, serve as a cashier and work on any other requirements that were needed, including arranging displays and organizing the warehouse.

A typical day at work for me is Greeting customers, I also assit them with the items they wish to purchase, whenever Im not assiting customers I am also front facing which contains stocking shelves, setting up the store, restocking on our bags. The hardest part of the job is not being able to get to all the customers at one time. The most enjoyable – more... part of the day is Assiting customers with whatever help they need to the best of knowledge. – less

Even though I came to AAFES with 20+ years in retail, with management experience, a graduate business degree, and a VET, I am still an hourly associate and have been passed over for supervisory position 9 time in 6 months. Some positions are not even advertised, offered to "favorites".
Example: Loss prevention - 13 years military MP, 4 years retail – more... LP experience - Not qualified. Food Service Foreman- 7 years restaurant management - Not qualified.
There are more but you see the pattern – less

I been with this company for 5 years.I love what I do, I like the challenges you face on a daily basis, management is not the greatest but receiving area is good, management knows they can count with me. The company is currently going into a Rif so I need to find other options, other than that I would stay there.