Loss Prevention Associate (Former Employee) – McChord AFB, WA – December 3, 2016
This is the company you never heard of. The Army & Air Force Exchange is the primary retail provider for two of the primary armed forces in the United States. The company is global; the motto is 'We go where you go." Anywhere the soldiers are so is the Exchange. I found this to be a company that you can be proud of, especially if you want to show your appreciation to our armed forces.
Many people in this organization start at the bottom and work their way up into middle management in only a few years whether you start in food services, maintenance, floor sales, etc.
In house training is provided by Corporate University which can provide training that can be transferred to other business' should you ever leave.
My supervisor was very strict and by-the-book, yet compassionate and supportive of staff, believed in leading by example, and was accommodating when it came to scheduling around unplanned life events. If more managers were like her, the company would be leaps and bounds above what it is now. Many managers in this company are not this way, and do not appreciate their employees, lack integrity, and/or play politics in the workplace in order to advance their personal careers, sometimes throwing individuals (who have done no wrong) "under the bus" in the process.
Lead Sales Associate (Former Employee) – Mountain Home, ID – October 27, 2016
Typical average day, open, check the sales, fill shelves, change signs,take inventory of daily countable. Move through out the day with helping customers with a television question to how does this DVD player work. Helped a lot of spouses hook up stereo equipment while their spouse was deployed. Sold home appliances for people. Sometimes having to help with the repairs of said items. Dealt with making arrangements for deliveries and repairs. Also sold home furnishings for said homes. The best people in the world to work with. People from all parts of the world. Made some very great friends. Managers are like every other manager. Juggling schedules and moving that endcap and the next sale. Plus trying to make sure every department is ready for the next days business. Best people in the world, again. Hardest part of my job, leaving. Most enjoyable part of my job, knowing I was doing my part to help the military member and their families have a more enjoyable life.
Foreman (Former Employee) – West Point, NY – October 24, 2016
I assumed that something as prestigious as west point would have something that is run somewhat efficient but I was completely wrong. Management is awful even chasing people into the bathroom to yell at them and falsifying records to show sales to which I told the gm and was told mind my business. I was then threatened to be terminated because it wasn't working out lol. I never knew that my middle school break up would happen again because I tried to do the right thing in a sea full of wrong.
Coworkers were cool, customers are very polite
Short or no breaks, too many managers not enough workers
Shift Lead (Former Employee) – Charlotte, NC – September 29, 2016
When I went to the interview and seen how it wasn't carried out on a normal standard, should have been a red flag for me. The manager let me know she wanted me to replace her because she was ready to retire due to her manager. The job wasn't hard at all but there was no real leadership. I wanted to learn quickly and perform at my highest level, which is difficult when the manager was hardly ever there. A co-worker ended up teaching me a lot and she was just as new as me.
It became stressful to work and to see how demotivated the manager was daily.
Stocker/Laborer (Former Employee) – Fort Benning, GA – September 22, 2016
I worked a part time shift as a Stocker/Laborer in the stockroom my job was to keep inventory, organize, and stock the sales floor. On tuesdays and thursdays unload the truck of new items to be put on the floor
Laborer/Stocker (Current Employee) – Fort Belvoir, VA – September 9, 2016
The shift length for my current position ranges from 5-8 hours. Go in at midnight when there's a truck to offload; 5 am when there isn't one. Truckloads tend to be large so the work makes time go by fast. Teaches you to work cooperatively with a team however not all coworkers always see eye to eye.
Great benefits, Early in the morning
Not enough hours, Only Part-time available for my position
Warehouse Worker - Receiver (Current Employee) – Fort Buchanan, PR – September 6, 2016
Learned to operate the forklift, to receive and input to system. Management do not see the potential on employees and does that do not work at all. The most enjoyable part of the job is really few supervision.
Store Associate (Current Employee) – Fort Irwin, CA – August 29, 2016
The job of being a store associate is demanding, from maintaining a 24 hour store, to efficiently ringing customers up. With that being said, management and co-workers always lend a helping hand when question s arise. Overall great place to work.