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ARMY & AIRFORCE EXCHANGE SERVICE
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99 reviews

ARMY & AIRFORCE EXCHANGE SERVICE Employer Reviews

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Excellent work environment
Store Associate (Former Employee), Fort Hood, TX – May 19, 2013
Pros: providing great customer service
Cons: short breaks
Very great work environment then hardest part of the job is seeing soldiers going on deployments
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a dead end job with no benefits
Store Associate/Cashier (Former Employee), Shaw AFB, SC – May 11, 2013
Pros: a pay check
Cons: the job it self
This is not a good place to work employees are not helpful and management is not helpful and dont care about their employees .
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Working to support our troops was a great priviledge.
Store Assistant (Former Employee), ENG – May 10, 2013
Pros: great comradiery
Cons: saying good-bye too often
Our focus was always on the needs of the US Military and Department of Defense employees based in a foreign country.

Everything was about serving those who serve us, hard work, but a very rewarding job.
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very good work atmosphere
Firearms Associate (Former Employee), Fort Sill, OK – May 10, 2013
Pros: great co workers
good company to work for. great hours and environment. they care about the workers.
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Run
Store Manager (Current Employee), French Camp, CA – May 7, 2013
Senior Management has no direction. Can get promoted quickly if you can provide results 6 months at a time. Nobody stays long enough at any one management level to really understand it fully before being promoted to the next level
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Fun energetic environment
Crew Member (Former Employee), Tacoma, WA – May 6, 2013
Working with AFFES has been a pleasure I must say. I have learned the fundamentals of managing a team and working together to aquire a common goal. A normal day with this company consist of preparing orders for soldiers and their dependents. My co-workers and myself have grown such an amazing bond over time.
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bx
nope (Former Employee), nope – April 28, 2013
Pros: meeting new people
Cons: short breaks and lunch
The bx is short staff so they would basically overwork you so you're be working in 3 departments.
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Easy job
Customer Service Representative (Former Employee), Fort Polk, LA – April 24, 2013
Working with solders is very rewarding. Typical cashier job.
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Nice family environment
Loss Prevention Technician (Former Employee), 1801 Express Pkwy Waco, Texas – April 13, 2013
Pros: decent hours
I met a lot of different people working here that gave me encouragement and knowledge about the military of all branches.
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Helps the spouses of the military find work within military life
British associate for E.I.A. Bakeries (Former Employee), Lakenheath, England – April 6, 2013
Pros: works around military issues
Cons: no sick or annual leave
I cook for the lunch rush. I keep food hot and neat. Keep my area clean and organzined. Help others to get the job done. Fast paced and stressful most of the time. It's great when people come back and tell you how good your food was.
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Fun and Nice Place too work
Operational Squad (Former Employee), Fort Sill, OK – April 3, 2013
jobs aren't bad, policies are where thing can be complicated but they are there to protect everyone
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A Great Place To Work
Cashier (Former Employee), Texas – March 30, 2013
A typical day at work can be very busy and I learned to be patient with customers. My manager and co-workers are friendly and care about you. The hardest part of the job is unruly customers who talk to you when you are trying to be nice to them. The most enjoyable part of the job is when you get customers who are respectful.
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Work place made up of close friends, family, colleagues.
Office Assistant (Former Employee), Dallas, TX – March 28, 2013
Pros: you can advance fast if you are within their groups of buddies.
Cons: people do not mind their business. things are not as they seem there.
My typical day at work is to:

Use the 4 step process in processing documents. Scan, image, Index and extracting various documents. (Scanning & Indexing, Document Prep using 7550 DR Canon Scanner, Data Entry Expert Skills in Recordkeeping)

I keep a Excel spreadsheet of my daily production. I send this using an email attachement Outlook to my superior – more... at the end of the week.

I also do some mail sorting, pick up check the mailbox for my department distributing to co workers and their inboxes.

Researches the Walker System for Vendor Codes when needed.
When needed researches copies of documents for other co workers.

The most enjoyable part of this job is I can do it is a 1 person job. I can do it independently. I became an expert I was doing this for years.

Most of my co-workers and management can all be fun, outgoing, to be around cooperative. There are a few people with personalties that's incredibly challenging to deal with. Can interfere with work concentration creating a hostile work environment. You do the best you can to try to deal with it peacefully exhaust all options before drastic measures in resolving. For me this can be the hardest part of the job.

I have learned it does not matter how long you have been with a company or how good you are at the job you do. You can still loose your job. – less
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Enjoybale place to work
Cashier/ Customer Service Rep (Former Employee), Fort Polk, LA – March 28, 2013
Pros: can go home for lunch
Cons: hard to get alot of hours because of being on and military installation
Great place to work. Very flexible management. Fun and enjoyable place to work.
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Its depends who you work that makes it a great place to work.
Store Associate/Cashier/Labor (Former Employee), Fort Wainwright, AK – March 9, 2013
I think its pretty fair place to work and well organized.
They also have great practices over customer service & lost prevention.
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Cashier
Cashier (Former Employee), Wurzburg, Germany – March 7, 2013
Constant work stocking and working with customers. It's a tough job.
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AAFES
Jewelry Counter Customer Service Representative (Former Employee), APO – March 2, 2013
Pros: diverse work experience.
Cons: no benefits and minimal progression.
Stock sales floor, help customers with merchandise and problems, serve as a cashier and work on any other requirements that were needed, including arranging displays and organizing the warehouse.
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Very good work place.
Cashier/Sales Associate (Current Employee), El Segundo, CA – February 28, 2013
Pros: i get paid to do what i enjoy doing which is working with people and in some ways helping them.
Cons: short breaks when standing on your feet all day
A typical day at work for me is Greeting customers, I also assit them with the items they wish to purchase, whenever Im not assiting customers I am also front facing which contains stocking shelves, setting up the store, restocking on our bags. The hardest part of the job is not being able to get to all the customers at one time. The most enjoyable – more... part of the day is Assiting customers with whatever help they need to the best of knowledge. – less
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AAFES - No chance to advance if you want to.
Senior Sales Assiciate (Current Employee), CONUS – February 21, 2013
Cons: promotion by favoratism
Even though I came to AAFES with 20+ years in retail, with management experience, a graduate business degree, and a VET, I am still an hourly associate and have been passed over for supervisory position 9 time in 6 months. Some positions are not even advertised, offered to "favorites".
Example: Loss prevention - 13 years military MP, 4 years retail – more... LP experience - Not qualified. Food Service Foreman- 7 years restaurant management - Not qualified.
There are more but you see the pattern – less
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Good company
Warehouse Worker Foreman (Current Employee), French Camp, CA – February 21, 2013
I been with this company for 5 years.I love what I do, I like the challenges you face on a daily basis, management is not the greatest but receiving area is good, management knows they can count with me. The company is currently going into a Rif so I need to find other options, other than that I would stay there.
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About ARMY & AIRFORCE EXCHANGE SERVICE

Be all that you can be and buy all that you can buy at the PX (Post Exchange). The Army and Air Force Exchange Service (AAFES) – Read more