Technician, Warner Robins, GA - February 23, 2016
They take $14 out of each pay check for your uniforms. They require you to wear red wing boots and then don't give you enough money to purchase them so you have to pay the difference. They also only allow you to wear certain models. You have to purchase your Arrow gloves, jackets, hats, other apparel. You have to call and schedule all of your appointments yourself and they expect you to have called everyone at least twice the first week. Everyone don't answer and hardly anyone returns your calls so you sit at home during your evenings calling customers instead of spending time with your family and friends and you don't get paid for it! Not to mention that you have to use you personal phone for everything! The pay is poverty level at best. Most of my checks were below $800 after taxes. That is for 2 weeks 11 days of work and over a 100 hours of work (including call time and a Saturday). That essentially is almost minimum wage yet you do all the work. The company basically leaches off of you. You don't get paid unless you collect money from the customer and it has to be paid to you. If they pay by mail, online or call it in it counts against you. They track your collections by percentage. I was told I could not get more stops to make ore money unless my collections did not go up even though 99% of my customers paid on time and did not have past due balances. You must have 40 stops a week or you have to work Saturday and they don't care if you can't get a hold of people. The pay is horrible and don't expect them to care. They expect everything and give very little. It is as if the employees should just consider themselves fortunate to be there. The meetings they have are not conducted for you to give any input at all. They basically want to control everything about you. Otherwise your not a team player. You also get screwed when you leave. Any accounts that you serviced that had not paid at the time that you leave you never get paid for. Even if they call and pay the next day you still don't get paid. They keep it. Even if you put in your two week notice and depart the respectable way they still keep the money that you earned. Worst job I ever had. Worst company I ever worked for!