Senior Systems Engineer
Arrow International, Inc - Cleveland, OH

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Job Title: Senior Systems Engineer

Department: New Product Development

Reports To: NPD Manager

FLSA Status: Salaried Exempt

Company Overview:

With over 45 years of industry experience and facilities in North America and Europe, Arrow provides the highest quality gaming products and the most reliable service in the industry. This professional support enables the social and charitable gaming organizations we work with to focus on fun, competition and profitability. Headquartered in Cleveland, Ohio, USA, Arrow is comprised of over 1,000 skilled employees.


  • Design, install and administer SQL Server installations (2000, 2008 R2, 2012)
  • Design, install and administer HyperV installations
  • Design, install and administer Windows Operating system installations (Windows 7, Windows Server 2008 R2, Windows server 2012)
  • Design and administer remote site networking and hardware components
  • Installing and administering development support tools (I.E. source code management tools, project management tools, automated build tools, etc.)
  • Provide tier 3 support in emergency situations
  • Design and maintain automated application deployment
  • Work with Developers and tier 1 & 2 support personnel
  • Manage, test and deploy updates to remote sites
  • Strong knowledge of Windows operating systems
  • Strong knowledge of Microsoft SQL Server installations
  • Strong knowledge of Networking and networking devices
  • Strong knowledge of windows based hardware peripherals and drivers
  • Strong knowledge of windows application installation and deployment tools
  • Strong documentation skills


  • CISCO Certification(s)
  • MCSE Certification
  • MCSA Certification
  • Experience with Linux operating systems


  • 5+ years of experience
  • Minimum of Associates degree, 4-year degree preferred in related field