Staging Coordinator (Former Employee), Bloomington, MN – August 31, 2012
Arrow S3 is a merger of Shared Technologies and Cross Telecom. Cross was a great place to work, however after being merged with Shared and Arrow, mismanagement and poor decisions started a nose dive that will take a lot of work to get straightened out.
Productive workplace, however lack of manegement support reduced the company
Customer Care Specialist-Dispatcher/Manager (Former Employee), Hackensack, NJ – August 22, 2012
Pros: steady hours, m-f, build rappor with your team. work together with supervisors and fellow workers
Cons: poor management, old and out-of-date equipment, evolving industry which arrow cannot compete with.
During the first few years of my employment with this company I found it to be highly intensive and productive. Management allowed me (and my fellow department workers) to run our territories how we see fit within company guidelines. Co-workers were supportive and I leaned a great deal about managing time and people as well as ways to build the business. – more... I managed how to delegate work to co-workers and technician responsibility and efficiently. I even leaned to strike a compromise between union and non-union workers within the company which proved to be beneficial...that was the hardest part of my job. I became an expert on certain company systems quickly which allowed me to resolve problems and conflicts while using minimum company recourses. At the time I could honestly say I enjoyed working and contributing for the company. However during the past 2 years the work place became somewhat stagnant, no room for advancement...increased responsibility with less pay and less time. I offered ideas on how to improve the business as well as increase company morale, but shortly after Breaks were eliminated and management became somewhat hostile. Though I continued to work to the best of my ability in the overall "good" for the company I found myself and my ideas for improvement falling on deaf ears. Last month I was cut due to down-sizing and budget cuts. – less