Very challenging work. Very dynamic. The senior management of the company is very approachable, however, the vice president that was one level above me had zero tolerance for any error and did not communicate or train well.
The people that worked for me were a great group of professionals.
Bus Driver (Current Employee) – Las Vegas, NV – July 27, 2017
I liked working at arrow stage lines because the people were so cool. I could talk to management quickly. We had a nice clean building. The coaches was the best I ever experienced. Professional and easy to talk to. ,
Not a good place to be if incompetence, favoritism, fluid policies or pompousness bothers you.
Driver (Former Employee) – Nebraska – June 28, 2017
The incompetence level is quite high among low-level management. Some compensate by forcing their own agendas without any regard to common sense. (example: Drivers got in trouble for turning right on red without stopping, when the bus' window camera showed green turn arrow.) Some compensate by over-controlling. (example: A driver will get in trouble if they try to publicly thank a cleaner for going above and beyond their normal level of service.) Some compensate by extreme favoritism. (example: Just minutes after a driver was begging the dispatcher for any opportunity and being told nothing was available, the dispatcher tried to talk another driver into taking one of several available trips.) The list can go on and on....
Driver/Operator (Former Employee) – Kansas City, MO – December 30, 2016
Job was ok but the management was horrible. When you dislike having to go to work because you don't want to see your boss SOMETHING is wrong there. No at a boy or pat on the back. Just the negative. Had to go.
Motorcoach Driver (Former Employee) – Las Vegas, NV – December 13, 2016
It's a shame this company have so much potential. They will have you believing you're going to make great money, NOT true. If you're a favorite then you will get more work then others. Don't tick the dispatcher and management off, you will NOT work for weeks.
Motorcoach Operator (Current Employee) – Kansas City, MO – September 23, 2016
Arrow is the best transportation company to work for. I moved out of state and sure wish Arrow would have a terminal on the East Coast. I recommend them to ANYONE. Great family values and always have your back.
Travel, Hotels, Passengers, Since of Accomplishment
Not home much, No schedules until the day before charter.
wash crew supervisor ie baby sitter management wants to know everything but when you tell them about problems they disregard you. crew runs wild no call no shows, always calling off, walks out on shifts but still has a job. I had to quit cause management has no spine
Cleaning Supervisor (Former Employee) – Omaha, NE – June 22, 2016
1. Set up for the nightly work, schedule my crew. 2. How to clean a very big tour buses. 3. Management was great. 4. Good crew 5. Driving those huge tour buses and parking them (had to back them in to stalls). 6. Passing all the inspections.
Detailer (Former Employee) – Lincoln, NE – August 29, 2015
A fun, enjoyable place to work. People friendly. Co-workers were wonderful, but at times not as dependable as myself. Long night hours were the hardest part of job, especially if you have family. Management i didn't approve of, because of the GREAT lack of respect for employees. Overall; I loved the job.
you could work as many hours as you would like. (7 days per week)
Motor Coach Operator (Current Employee) – Des Moines, IA – March 16, 2015
I did not have the best experience working at Arrow if you like meeting sport groups then this a a good job for you, besides some of the clients not tipping and just being obnoxious, these are some of the things that people dread to deal with when they go home but dealing with people that you don't know makes the experience even worse.
Great family business with strong legacy and reputation
President & COO (Former Employee) – Omaha, NE – November 13, 2014
Day & Life: Developed new standards, modeling, metrics, a move to a corporate structure, managing the team, sales reporting, finacial reviews, market visits, team building, generating a new safety and risk culture. Learned: How to work in a strong family culture, while devloping a new senior team. The critical standards of the motor coach industry. Co-workers: Worked to develop a great team of committed staff, dedicated to their trade Management Team: Priviledge of working with talented people and family
Spontaneous and changing duties on a daily basis made work fun and seldom monotonous
Front Desk Receptionist (Former Employee) – Phoenix, AZ – January 15, 2013
-Daily early morning coffee run for office personnel which I distributed during our exchange of their mail for my lists of tasks for the day, followed by returning voice and emails which segued into office personnel's requested tasks.
-I learned that paying close attention to detail is a must to succeed in an office filled with a sales team who's main concern are numbers.
-It was always enjoyable seeing new faces on a daily basis as the companies front desk receptionist