Arrow Stage Lines Employee Reviews

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great work environment
Depot Manager (Current Employee) –  Grand Island, NENovember 7, 2017
Experience many types of people working for ASL. Excellent management. Good benefits available. Fun people to work with. Opportunities to change positions within the company.
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I liked working at arrow
Bus Driver (Current Employee) –  Las Vegas, NVJuly 27, 2017
I liked working at arrow stage lines because the people were so cool. I could talk to management quickly. We had a nice clean building. The coaches was the best I ever experienced. Professional and easy to talk to. ,
Pros
Free lodging
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Not a good place to be if incompetence, favoritism, fluid policies or pompousness bothers you.
Driver (Former Employee) –  NebraskaJune 28, 2017
The incompetence level is quite high among low-level management. Some compensate by forcing their own agendas without any regard to common sense. (example: Drivers got in trouble for turning right on red without stopping, when the bus' window camera showed green turn arrow.)
Some compensate by over-controlling. (example: A driver will get in trouble if they try to publicly thank a cleaner for going above and beyond their normal level of service.)
Some compensate by extreme favoritism. (example: Just minutes after a driver was begging the dispatcher for any opportunity and being told nothing was available, the dispatcher tried to talk another driver into taking one of several available trips.)
The list can go on and on....
Pros
The busses and coaches usually run well.
Cons
Policies change on the whims of those in charge.
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Great people and good place to work
Motor Coach Operator (Current Employee) –  Kansas City, MOJune 13, 2017
Great place to work if u like to travel and your family doesnt mind you away for long periods of time. It feels hreat to have co workers that feel like family.
Pros
Meal allowances. Cell phone allowance
Cons
Gone from home a lot
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They have the best equipment ie: motor coaches
Driver (Current Employee) –  Kansas City, MOApril 25, 2017
The company is a well balanced company, they maintain the equipment (motor coaches) better than any other company I have worked for. They pay top wages and provide insurance.
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Fun place to work, employees/drivers were appreciated, pay was above average
Motor Coach Operator (Former Employee) –  Kansas City, MOJanuary 4, 2017
Large company with many years of successful operation; good equipment and opportunity for growth; good employee relations and understanding; excellent facility.
Pros
Good administration, good equipment and facility; excellent customer relations
Cons
Some favoritism of drivers
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Management needs an overhaul in Kansas City
Driver/Operator (Former Employee) –  Kansas City, MODecember 30, 2016
Job was ok but the management was horrible. When you dislike having to go to work because you don't want to see your boss SOMETHING is wrong there. No at a boy or pat on the back. Just the negative. Had to go.
Pros
Travel
Cons
Management
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Bait and Switch....They will flip the script!
Motorcoach Driver (Former Employee) –  Las Vegas, NVDecember 13, 2016
It's a shame this company have so much potential. They will have you believing you're going to make great money, NOT true. If you're a favorite then you will get more work then others. Don't tick the dispatcher and management off, you will NOT work for weeks.
Pros
Decent coaches and most drivers are helpfull
Cons
POOR salary....lack of work available!
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Great culture!
office staff (Current Employee) –  OmahaNovember 14, 2016
Team environment where management cares about employees. Open door policies and overall competitive pay and benefits. Welcoming culture where everyone matters.
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Traveling was nice at times
Motor Coach Operator (Former Employee) –  Kansas City, MOOctober 17, 2016
Did a lot of out of town trips, seeing certain areas was fun. Too much over the road life. Not for a married person, or someone with small children
Pros
Traveling
Cons
Not much home time
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Driving a Motorcoach
Motorcoach Operator (Current Employee) –  Kansas City, MOSeptember 23, 2016
Arrow is the best transportation company to work for. I moved out of state and sure wish Arrow would have a terminal on the East Coast. I recommend them to ANYONE. Great family values and always have your back.
Pros
Travel, Hotels, Passengers, Since of Accomplishment
Cons
Not home much, No schedules until the day before charter.
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Fun workplace with lots of travel
Motorcoach Operator & Mentor (Current Employee) –  Manhattan, KSSeptember 7, 2016
As a motorcoach operator, you get the awesome benefit of travel. You will travel with your group to many destinations across the country, or even just your city.
Pros
Travel
Cons
Away from home a lot
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no mgmt backup
wash crew supervisor (Former Employee) –  phoenix arizonaJuly 18, 2016
wash crew supervisor ie baby sitter management wants to know everything but when you tell them about problems they disregard you. crew runs wild no call no shows, always calling off, walks out on shifts but still has a job. I had to quit cause management has no spine
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Overall, a good place to work
Cleaning Supervisor (Former Employee) –  Omaha, NEJune 22, 2016
1. Set up for the nightly work, schedule my crew.
2. How to clean a very big tour buses.
3. Management was great.
4. Good crew
5. Driving those huge tour buses and parking them (had to back them in to stalls).
6. Passing all the inspections.
Pros
My Supervisor
Cons
Learning to handle those huge buses.
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Productive company
Detailer (Former Employee) –  Lincoln, NEAugust 29, 2015
A fun, enjoyable place to work. People friendly. Co-workers were wonderful, but at times not as dependable as myself. Long night hours were the hardest part of job, especially if you have family. Management i didn't approve of, because of the GREAT lack of respect for employees. Overall; I loved the job.
Pros
you could work as many hours as you would like. (7 days per week)
Cons
respect from management.
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Arrow Stage Lines
Motor Coach Operator (Current Employee) –  Des Moines, IAMarch 16, 2015
I did not have the best experience working at Arrow if you like meeting sport groups then this a a good job for you, besides some of the clients not tipping and just being obnoxious, these are some of the things that people dread to deal with when they go home but dealing with people that you don't know makes the experience even worse.
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Great family business with strong legacy and reputation
President & COO (Former Employee) –  Omaha, NENovember 13, 2014
Day & Life:
Developed new standards, modeling, metrics, a move to a corporate structure, managing the team, sales reporting, finacial reviews, market visits, team building, generating a new safety and risk culture.
Learned:
How to work in a strong family culture, while devloping a new senior team. The critical standards of the motor coach industry.
Co-workers:
Worked to develop a great team of committed staff, dedicated to their trade
Management Team:
Priviledge of working with talented people and family
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Not for a family person
Motor Coach Operator (Former Employee) –  Kansas City, MOMay 6, 2014
Duties change daily.....may get a trip may not....trips were short and not long enough to make any real money
Pros
Nice Buses
Cons
Low income
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Best Tour Company in Denver, CO. Privately owened and operated.
Driver (Current Employee) –  Denver, COFebruary 1, 2014
This is a great company to work for and has good opportunities for drivers with class B CDL's. I enjoy working for this company as a casual driver.
Pros
They are really working hard keeping us up to date in our driving skills.
Cons
Building needs a total refurb. Need 24/7 mechanics.
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Spontaneous and changing duties on a daily basis made work fun and seldom monotonous
Front Desk Receptionist (Former Employee) –  Phoenix, AZJanuary 15, 2013
-Daily early morning coffee run for office personnel which I distributed during our exchange of their mail for my lists of tasks for the day, followed by returning voice and emails which segued into office personnel's requested tasks.

-I learned that paying close attention to detail is a must to succeed in an office filled with a sales team who's main concern are numbers.

-It was always enjoyable seeing new faces on a daily basis as the companies front desk receptionist
Pros
company car to run daily errands
Cons
did not offer the best benefits packages
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Overall rating

3.7
Based on 23 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.2
Job Security/Advancement
3.0
Management
3.1
Culture
3.6