Company can do better with rewarding their employees
Senior Account Representative (Former Employee) – Rancho Cucamonga, CA – May 2, 2017
I learned to be more patient in making sure customers are secured with my voice and let them know someone is listening . The management at ARS is great they made sure your work was correct and gave guidance to do a better job. The hardest part of the job was making the customer understand we were here to help, that is where the patience comes in , you have to get them to trust you so better results can happen. The most enjoyable part of the job was satisfaction I got once I helped a customer out of a bad situation and when they called back they only wanted to talk to me. That showed me I did a job well done.
Not enough company support for employees