Mobility team works cohesively as a team.
Senior Mobility Engineer (Former Employee) – cincinnati, oh – February 15, 2017
A typical day would consist of managing the mobile devices on the 2 accounts I was the assigned focal. Work on Service center tickets, incident problems or requests in order received. Incidents include application software pushes to mobile devices, calendar, contacts or email sync issues.
I learned to follow best practices in regards to managing service requests and change management processes.
The mobile device management workplace team culture was remote and independent but also a team. We all worked remote from home, but would meet daily to discuss issues, new ideas, or just give updates on accounts or projects.
The most challenging part of the job was being on call 24X7 for the accounts you were the assigned focal.
The most enjoyable part of the job was helping resolve end users mobile device issues. Work / life balance was a plus.