Registered Medical Assistant (Former Employee) – Gilbert, AZ – April 30, 2015
A typical day would be to come in and prioritize what needed to be done that day and start doing the records that needed to be done first to last and do it. I learned to work well with patients and other offices. The management was quite good, they let the staff do what needed to be done with help when needed, and would help out at the times when there was questions. My coworkers could always be counted on when there was help needed, we all had fun when we could. The hardest part of the job was dealing with patients who wanted their records done in that second. The most enjoyable part of the job was getting to talk to people and help them to the best of my ability.
My cowokers where always there to help out and we all got along very well.
Working with patients who could be very demanding, and not willing to wait.
Clinical Medical Assisting (Former Employee) – Gilbert, AZ – November 19, 2014
This was an externship so this is limited. I enjoyed the way they ran their office. It seemed to be very organized everyone had their specific job and was taught well before they moved on to learn another part of the clinic.
Staff was outstanding, great learning experience although practice manager was very publicly rude.
Medical Administrative Assistant (Externship) (Former Employee) – Gilbert, AZ – June 30, 2014
Back office staff were great and informable. They quickly turned my experience into one that I would be greatful for. They were keen to answering any and all questions that rose from any given situation. They also encouragingly pushed me to work beyond what I thought was my full potential and made sure I fully understood each task I completed and it's processes. The practice manager was helpful in learning how to sort mail, although was quick to make sure the only experience I obtained was where she was short handed: scheduling and chart prep. I was reprimanded for trying to expand my knowledge gain from this learning experience, and publicly made fun of at staff meetings for personal matters. Professionalism was at the top of her priorities although it appears she had a hard time displaying professionalism herself. I was offered a job upon completion of half of my externship, and politely accepted. Upon exiting, the back office staff was once again great, informative, and gave exceptional constructive criticism which greatly contributed to my conclusion of a wonderful learning experience.
Management was unaware of the technology used to support the business at hand nor would they allow those who were most knowledgeable to exercise the potential of the technology. They also lacked professionalism, motivational and communicative skills.
Medical Assisting Externship (Former Employee) – Gilbert, AZ – May 7, 2013
Learned Insurance Verification, Scanning, Purgeing, Rooming Patients and taking Co-pays. Loved working with my co-workers, great energy and very nice. The hardest part of the job was getting put behind and running around. The most enjoyable part of being a Medical Assistant is knowing that u helped patients and seeing them leave happy.