Staff was outstanding, great learning experience although practice manager was very publicly rude.
Medical Administrative Assistant (Externship) (Former Employee) – Gilbert, AZ – June 30, 2014
Back office staff were great and informable. They quickly turned my experience into one that I would be greatful for. They were keen to answering any and all questions that rose from any given situation. They also encouragingly pushed me to work beyond what I thought was my full potential and made sure I fully understood each task I completed and it's processes. The practice manager was helpful in learning how to sort mail, although was quick to make sure the only experience I obtained was where she was short handed: scheduling and chart prep. I was reprimanded for trying to expand my knowledge gain from this learning experience, and publicly made fun of at staff meetings for personal matters. Professionalism was at the top of her priorities although it appears she had a hard time displaying professionalism herself. I was offered a job upon completion of half of my externship, and politely accepted. Upon exiting, the back office staff was once again great, informative, and gave exceptional constructive criticism which greatly contributed to my conclusion of a wonderful learning experience.