I had a very positive experience until the company reorganized and I was laid off, The office is dedicated to customers services, but they expect just too much from their 40/week to AVAILABLE 24/7 since the company is a global network,
Senior resolution manager (Former Employee) – Rolling Meadows, IL – October 2, 2016
They over work you, management is horrible, their benefits are horrible and the raises they give their employees is a joke. No incentives or bonuses some rewards that they guve employees that i remember were some canned foods and hand me downs. The pay is the lowest in the industry. Micromanagement at its best.
They aspire for you to be successfully at what you do. The managers are great and they teach you a great deal. They work with your needs and the benefits are not to bad at all. They taught me new things on how to implement new clients and work with there benefit platform.
Claims supervisor (Former Employee) – California – August 31, 2016
A true 1% company that will turn and burn its staff. Don't be fooled by their promise of a 35 hour week, expect to work nights and weekends. Management is not inspiring and with the loss of huge national accounts every month job stability is becoming a growing issue. You'll find a few good workers holding on due to a pension that they were grandfathered into but expect your co-workers to constantly change due to high turn over. All I will say about the computer system is if you enjoy dos you'll love it otherwise good luck because nothing is automated. Apparently top management huge salaries come before having a computer system that's even close to any of the other TPA or insurance companies. When you leave and you will expect to fight for vacation time payout.
Work from home
Endless turn over, loss of accounts, out of touch management, dated computer system
No advancement, horrible benefits and poor management
Account Manager (Former Employee) – Omaha, NE – July 2, 2016
No room for growth even when told growth was availabke. They hold 401k employer contributions until end of the year so if you resign in the middle of a year, you don't get any 401k employer contributions. Pays below average with other brokers and refuse to hire more staff. Management poor and favors younger employees. Acquire a lot of companies but don't give back to employees.
Underwriting Consultant (Current Employee) – Philadelphia, PA – June 22, 2016
Flexible work schedules. However, for a Fortune 500 company, the benefits have been dwindling, expensive for minimal care. Their wellness program also doesn't give good incentives compared to other companies.
Accounting Assistant (Current Employee) – Scottsdale, AZ – June 15, 2016
For an 8 hour days with of work, we are expected to do a lot of task. For example we have to answer emails that go into our general email. We also have to answer the phones and help customer with any questions or on line issues they are having. In addition we have to do our accounting job which includes AP and AR.
the pay does not make up for the lack of leadership and direction. Nothing is done ethically. Unlicensed employees are checking client policies. morale is lacking. co-workers are ok for the most part. Some are the "pets" of management. It's like walking into the hunger games everyday. Agents belittle staff. Management belittles staff. do not sell your soul for more $$.
Producer (Current Employee) – New York, NY – May 22, 2016
A great ethical company that has a throwback seller's mentality at bringing in new business. Management seems to truly care about a person's success in the company but at the end of the day only really cares about one thing: money.
Strong connections and network
Integration among different branches needs improvement
Lead IDM .Net Developer (Current Employee) – Itasca, IL – April 13, 2016
Have been on a contract position there and so far have loved the team I was working with. The only thing is that I am rather new to the IDM world and the application they were using for their identity management.
There has been 0 guidance since day one. The fellow engineer who was supposed to train me doesn't know how to train. The one that does know doesn't share information well and if you ask too many questions you get berated by the manager.