All people here are very well educated and most all have a vey keen sense of humor. Management is open, compromising and will hear all slides of an issue before jumping to conclusions. Co workers are very well adjusted, however, pay is an issue in some cases, but not in mine. I have not heard a cross word spoken in the five years I have been at this specific location.
Client Service Associate (Former Employee) – Iowa – January 30, 2016
I worked for this company for almost 2 years. The only positive thing about this place was the majority of my co-workers. The culture of this place is disgusting and most of the workers are miserable unless you're one of the producers making tons of money on sales. The account managers were severely over worked, underpaid and mistreated. There is pretty much no room for advancement whatsoever. I have never been so depressed in my life as I was the last 6 months at this miserable job. Glad to have left it behind recently. Stay away!!
Co-Workers, occasional free food
Expensive/high deductible healthcare plans, micromanagement, high turn over rates, little to no training, constantly changing systems, etc.
Broker Placement Specialist (Current Employee) – Birmingham, AL – January 23, 2016
Sit all day doing policy checks, lots of paperwork, lots of research and figuring out where discrepancies came from. Learned how to create proposals from scratch. Management seemed to really care. Co-workers were excellent at explaining things and helping me learn and grow. Making sure to not miss any details. All of the paperwork!
ACCOUNT EXECUTIVE (Former Employee) – Albany, NY – November 18, 2015
Recruited by Gallagher for the marketing of middle market to large commercial accounts with specialty expertise in higher education and construction.
Collect the appropriate information necessary for the quoting process from the client (new or renewal), prepare the submission to be sent to the carriers, email submissions to the carriers. Follow up, communicate & negotiate premium with underwriters. Prepare formal proposal to the client.
Produce New Business, in addition to my marketing role, I also produced new business, binding over 1M in new account premium.
Developing client & agency relationships, the negotiation process, mentoring less experienced employees.
Laid off when the agency principles who hired me left Gallagher with their book of business.
Management (Former Employee) – California – October 18, 2015
Great people, professional, hard working who want to do their best. But divisions within the company between corporate, field claims management, account management, and sales means you are often working against each other and are at odds as opposed to working together. Poor management style where it is so micromanaged and controlled having to go through a series of people to get to one minor decision. It is a constant game of pass the message, you send to your supervisor, supervisor to manager, manager to AVP, AVP to VP, VP and decision maker rule and then it goes down through each level yet again. The original message is quite often diluted or completely changed by the time the answer comes back and the amount of time spent to get all of those people to respond makes for no efficiency. Management seems unwilling or afraid to actually get the unfiltered, non politically correct thoughts and opinions of those actually doing the day to day work.
Good people, great clients
Overworked, Fractured communication and micromanagement
Client Service Associate (Current Employee) – Whippany, NJ – September 12, 2015
I was part of an acquisition and I am currently disappointed with the outcome. What keeps me looking forward going into work are my co-workers. We are group of team oriented people. Currently the commute is the hardest part. We moved to a new locaton and it is not only far, but the traffic. I feel like my life is being taken over by my commute.
Client Service Associate Senior (Current Employee) – Dallas, TX – August 19, 2015
I took the job offer at this company thinking it was a great opportunity. Nonetheless, it's been a very frustrating transition. There is no real training in place. You constantly have to ask people to help and they seem too busy to sit with you and help.
Nice People, but always seem to be very busy to help
lack of training in place makes it difficult to learn the systems and job
Senior Adjuster (Former Employee) – St Louis MO – June 7, 2015
i worked here for several years. At first, it was a great place to work. Claim counts rose from about 130 to 150 and are now over 200 unless you are a favorite. Top management spends a lot of time thinking of ways to make it even worse. Instead of making things easier, they think of ways to add to your workload that are complete time wasters. No real raise in six years, unless you count a 1% raise once as a real raise. Thankless and soul sucking place to work. Even working from home was not enough to keep me there. All I did was work 10-12 hours per day. They say you work a 35 hour week. I never did and it was always my fault for working hard but not smart. At least my new employer appreciates me!
None that I can think of.
Micromanging management, including reading your email to tell you how poorly you are keeping up!