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Arthur J. Gallagher
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22 reviews

Arthur J. Gallagher Employer Reviews

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Independence in the work place
CLAIMS ADMINISTRATOR/STAFF ATTORNEY (Former Employee), Braintree, MA – April 21, 2013
Enjoyed working directly with the client. Pleasant workplace.
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If you like walking on eggshells
IT (Former Employee), Itasca – April 13, 2013
Pros: the company is profitable
Cons: political constant reorg no training treat people poorly
I spent six years there enjoyed at first. Over the years the org chart and management changed every few months. They hire manament from outside and rarely promote from within. Training is poor and managers are insane and micro manage. They ll use you then chew you up and spit you out. Each org restructure you loose all your time and seniority. They – more... pretend your new and starting from scratch rather than respect ypur knowlege and experience. I saw top talent walking out the door weekly. Thats why they need all consultants rather than direct hires. I needed to work remotely which was common practice in my dept. My car was broke and I showed proof of all the work accomplished. A very common practice and many did same. But this mgr counted it as an occurance. This manager had no common sense and treated people like kindergartners. She d write me up every other week for silly things. One time I carried my laptop shoulder bag into morning meeting. She informed me to leave my things at my desk. However in same meeting one of the original owners of the company always walked in with briefcase in hand. IF U LIKE WALKING ON EGGSHELLS join the AJG IT team. – less
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Carmeline – May 8, 2013

Sounds like you were just a "$" sign or a "number" to the Company. I hate companies that don't value their employees for who they are and what they contribute. Low morale flows down from the top just as positive environments can flow down.

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Unstable Workplace, stay away
Surety Underwriter (Former Employee), Crystal Lake, IL – April 11, 2013
Cons: poor management
Small branch office, little or no support from corporate headquarters. Great employees; however the morale within the office is very poor due to Branch Mgr. - lack of anger management skills, nepotism.
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Excellent Place to work
Manager (Current Employee), Texas – March 13, 2013
Pros: compensation, benefits
Cons: same as any job
AJG is a wonderful place to work. For the 2nd year in a row AJG is the ONE and ONLY broker named to Ethisphere's World's Most Ethical Companies. I see a couple of negative reviews on here and I understand that every company this size can have some bad apples and therefore a bad manager, but as a whole this company truly wants its employees to succeed – more... and cares about you as a person. Like any job, you are going to get out of it what you put into it. – less
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Busy, productive, and challenging
Accounts Payable Specialist (Current Employee), Glendale, CA – March 2, 2013
Learned about Agency Management System, and I believe this is more challenging than direct vendor payment.
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Atlanta, GA
account mge (Former Employee), Atlanta – February 20, 2013
Pros: pay
Cons: training, bad managers
I worked at this company for a little over a year. You were not allowed to have lunch or do anything with anyone but your group. If you know more than your manager they belittle you and treat you with no respect.
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An average place to work
Commercial Lines Insurance Broker (Former Employee), San Francisco, CA – February 14, 2013
Pros: location
Cons: short staffing
Arthur J. Gallagher is operating with short staff and employees suffer for it.
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Work hard, play hard.
Client Relations Manager (Current Employee), Bellevue, WA – February 13, 2013
Ability to learn and grow in different areas of the company. Results focused environment. Management knows how to keep employees motivated during busy, stressful periods.
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Very professional & ethical organization
Accounting Coordinator/Agency Accountant (Former Employee), Wilmington, NC – February 7, 2013
Pros: benefits-medical, life ins
Cons: pay scale
Although, I was always busy and never bored while working at AJG, my position was not as challenging I would've liked. Fellow employees at all levels of the organization were pleasant and professional.
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agree with "stay far away"
Sr. Claims Rep (Former Employee), Sacramento – January 31, 2013
Pros: 35 hour work week
Cons: management
After 7.5 years of working for this employer without ever being written up or having a bad yearly review I was fired without notice because of new management with a client who dictated who they wanted on their account. I was told there was no where in the office to move my job, which is a lie, I could have easily been switched with another employee/caseload.
Training – more... sucks, management sucks, especially in metro office, stay far far away from that office. There is tons of backstabbing especially with the manager. They will be nice to your face and then turn around and complain to your supervisor. Moral sucks since this manager came on board and there is high turnover in this office. – less
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CJBugs – February 16, 2013

I was there almost 9 years with Top Talent Reviews. We went 5 years with only 2 raises and only those with top talent received increases. My major client which I handled since date of hire requested I become dedicated, so that tells you my experience level and dedication. After reporting to new management for less than 1 month, I was thrown out for the most bogus reason ever. This company will throw you under the bus with no hesitation. Do not go to the Aliso Viejo office unless you like to be micromanaged on a daily basis. You will hate working there as management sucks.

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Great job
Account Executive (Current Employee), Quincy, MA – October 10, 2012
Great place to work but compensation could be better for the amount of work/sales.
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Great Place and People to Work With
HR Coordinator (Current Employee), Nashvillem TN – September 11, 2012
Work at this company is very rewarded and appreciated. We all work hard and get the job done. Management makes it a fun place to be everyday.
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Overall enjoyable experience.
Executive Assistant (Former Employee), Johnstown, PA – September 11, 2012
Pros: wonderful working environment. great employees
Cons: very corporate, an adjustment from my company which was purchased by gallagher.
My day varied based on what was necessary for my supervisor. Sometimes this involved making travel arrangements, sometimes scheduling appointments, sometimes processing expense reports. My co-workers were absolutely wonderful. Many long time employees as they worked for the Gleason Agency before we were purchased by Arthur J. Gallagher. The most enjoyable – more... part of my job was the wonderful people I got to work with. – less
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Not a place for minority employees
Account Manager (Former Employee), Houston, TX – August 11, 2012
Pros: flex-time
Cons: did not embrace diversity, not competitive with salaries and medical benefits extremely high.
Management lacked vision. Operated on the "Good Ole Boy" philosophy. Highly political environment with a culture of back bitting and stabbing.
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Stay far away!
Claims Rep (Current Employee), Tennessee – August 2, 2012
Pros: option to work from home- but only if your a favorite
Cons: too many to put in this space
Horrible place to work- stay away, far away! Supervision is horrible, lazy and will definitely throw you under the bus to the clients. Several occasions where they will reprimand you for not following GB protocol, but when you do and the client doesn't like the outcome, the supervisor won't back you up and allow the client to dictate outcome.

The pay – more... is horrible. The claims reps who want to move up and become Sr claims reps have to do the work of a Sr rep and then some , but they don't want to pay you for this and then tell you that you have to work like a dog for 5 years before they will consider a promotion to next level and a decent salary.

Your scheduled to work 35 hrs per week; some people may work that depending on their lunches, where others work nearly 80 hrs per week. The work load is unfair- some adjusters have 170 claims with multiple states and the favorites have 110 claims and one state.

No open door policy- if you want to speak to the supervisors, your bugging them as their clearly let you know their too busy.

The computer system is always down or extremely slow- their answer is to restart your system over and over.

I could go on and on. People would be better off on unemployment than working here for no respect and little pay. – less
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enjoyed my work greatly
Data Entry Representative (Former Employee), Kansas City, MO – July 31, 2012
Pros: loved my job
Cons: office closed
great flex hours and workplace. loved what I was doing-Office closed.
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A highly professional Commercial Insurance Brokerage Firm.
Claim Analyst (Former Employee), Aliso Viejo, CA – July 27, 2012
Pros: very corporate and professional environment which i thrive in. office very close to home.
Cons: my job was relocated 2 hours away and i was laid off.
I enjoyed working with for this employer very much. A very professional environment with many opportunities to learn each day. My direct report was very experienced and I learned a lot from them. I dealt with customers on a daily basis and felt a great sense of accomplishment each day.
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Waste of my talent & time
CSR (Former Employee), Glendale – July 26, 2012
Pros: good coffee & complete first aid kit
Cons: everything else
Training is a joke. And God forbid you know more than the person who is supposed to train you. They will not do their job, which reflects on you & then cut you like a stranger. I have never met a group of people who seemed so nice but turned out to be so fake, in all my years!
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GoodRiddance – August 3, 2012

They don't believe in giving chances and are set in their ways. They are not a friendly nor inviting bunch; only with themselves and do not truly appreciate any hard work you put in. Once you mess up, you're done!

hardwkIntegrity – February 14, 2013

I'm with you on this

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Great Experience, Great Pay, Massive Turnover
Technical Assistant (Former Employee), Itasca, IL – June 24, 2012
The job was very involved with high level responsibilites, it paid well, but wasn't recession proof.
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Shady
Claims Examiner (Former Employee), Sacramento, CA – May 25, 2012
Pros: 35 hour work week
Cons: favortisim and backstabbing
It is all about who you are friends with. My supervisor was a liar who lied to cover their hide not caring about how it effected any one else. The will throw you under the bus w/o a thought. STAY AWAY!!!!
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Chelsea – June 9, 2012

I agree with Shady! My supervisor harrassed and belittled us and made it an intolerable place to work. The staff complained constantly about her bullying and harrassment and upper managment as well as HR did nothing. My supervisor was a liar too and threw us under the bus any chance she got. I think that is the Gallagher way! You have to have the above qualities to be a manager there. Worst place I ever worked!! And it is all about who you know and who you are friends with. The only thing they care about is $$$ and they treat their employees badly and never any incentive what so ever!!! Our supervisor also has her daughters working in her department and she treats them wonderfully! FAVORTISM!!

– August 29, 2012

I wholly agree with Shady. I have been in insurance 15 years aand never worked for a company who or supervisors or managers who will lie, say you should know the procedure and then give you a horrible 6 month review. Do not ever get sick, tried to take days away from me, even though I had a Dr.'s note that said due to complications I would need more time. I threatened to go to the Labor Board, that changed my time back, but of course then I was fired!

hardwkIntegrity – February 14, 2013

I worked here for 6.5 years. Was moved onsite at one of GB clients in August 2012. I have never been reprimanded and always got great reviews. My last review under the new branch 079 Austin I got top talent. The LT adjuster was never paying her bills and did not work a day while I was there. her personel phone calls were out of this world along with the visitors she had at her desk. She had 130 claims to handle and never did her diary. Supervisor diary after supervisor diary at least 3 on each claim with not one from the adjuster. The adjuster is paying bills on denied claims and paying bills on claims that doesn't even belong to GB. I informed this to my supervisor whom never came to introduce herself to me nor did the claims manager in this new branch. I was even intelligent enough to get back the overpayment of 12641.00 where the adjuster was paying on claim that did not belong to GB for over 2 years. along with another claim that I got back the payment that was made on another claim that was not GB's over a year ago. Now since I was here the Client was seeing all the bad claim handling and what was really going on since GB did nothing about this person that had 130 claims with constant over 100 diaries. Only notes in the file was that of the claims assistant. I was informed that I was insubordinate and I was terminated. Wow, hard work and honesty and passion to make things right and do things right does pay off. My supervisor told me time and time again that they are working on the issues with this adjuster. Not so much I should say she is still there. Can't wait to see what this outside auditor tells them. What a joke... Was thrown under the bus by the supervisor and it still just doesn't make any since to me. I was only the claims assistant not the adjuster to make decisions on the files.

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About Arthur J. Gallagher

Arthur J. Gallagher & Co. (Gallagher) is engaged in providing insurance brokerage, risk management and third-party claims – Read more