ARUP Laboratories Employee Reviews

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Good benefits, but in some positions there is not enough opportunity for advancement
Donor Recruiter (Current Employee) –  Sandy, UTJune 20, 2017
Good benefits, but in some positions there is not enough opportunity for advancement. It is a large company so the experience one might have working for ARUP depends largely upon the department you are in.
Pros
Good Benefits
Cons
Parking is a problem
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Detail oriented is a must
Lab Technician (Former Employee) –  Salt Lake City, UTMay 19, 2017
Very detail oriented, the company has many benefits, a very professional atmosphere, made many friend there, the shifts are diverse but where I was they rotated.
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Good stepping stone
Specimen Processor (Current Employee) –  Salt Lake City, UTMay 18, 2017
Not my cup of tea, If you enjoy doing the same thing day in and day out this place is for you. Not very challenging intellectually. You sit a lot and it's a great job for someone who doesn't take their health seriously.
Pros
Bonuses. Retirementment. Tuition reimbursement
Cons
Lots of sitting. BORING
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A great place to work at with excellent benfits
Publications Specialist / Copy Editor (Former Employee) –  Salt Lake City, UTMay 16, 2017
The company was great to work for and had excellent benefits. It is a place that cares about its employees and makes a difference in the lives of others.
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Stressful environment with bare minimum wage
Technician II (Current Employee) –  Salt Lake City, UTMay 10, 2017
This place is basically another high school with all the drama. You might as well be one to love the drama or leave within two years like the majority does already. Not only that, they have little groups that are willing to talk about other peoples work other then themselves
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Amazing Place to Work at
Processing Technician (Current Employee) –  Salt Lake City, UTApril 27, 2017
The work environment is amazing! The customer care is excellent! The company takes great care of the employees. The company is amazing about considering the needs of the employees and also the needs of the clients that they serve.
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okay job
Processing Technician I (Current Employee) –  Salt Lake City, UTApril 27, 2017
Only good about this company is that everyone who works there is very nice, friendly, a free family clinic for their employee. Some of their leads need some improvement on how to treat their employee, so far I am doing fine with them but I had seen how they treat others poorly, favoritism or judge too soon. They should check and confirmed before they say anything. They need to pay more.
Pros
benefits, free clinic, friendly co-workers
Cons
low pay, leads treat their employee poorly, company policies
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Loved it!
Processing Technician (Former Employee) –  Salt Lake City, UTApril 12, 2017
ARUP is one of the best companies I've had the privilege to work at. Great people, good training, invests in employees, opportunity for advancement, competitive wages and benefits, on-site clinic and child-care, and great location.
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Good benefits
Technologist II (Current Employee) –  Salt Lake City, UTApril 8, 2017
good shifts (7-on/off, 4-10's, 5-8s, etc), good benefits, variety of fields/specialties to work in, average pay, workplace culture is very conservative; management style is top-down, strong association with University of Utah and education of University MLS students
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This place gives you a chance to grow
Problem Resolution Specialist (Former Employee) –  Salt Lake City, UTMarch 30, 2017
While I worked here, I learned a lot about testing of samples for conditions. The Medical Directors are more than happy to answer questions that employees have about their department.
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Client Service Agent
Client Service Agent (Current Employee) –  Salt Lake City, UTJanuary 15, 2017
A typical day involves answering phone calls about patient tests. Calls can come from health professionals, clients, labs, IT and other co-workers. Your job involves providing accurate and complete information a timely manner.
Pros
Rewarding, work-from-home, medical benefits, pension plan
Cons
monthly metric
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fun workplace with all amenities from Shower room to Gymn and massage
Processing Tech II (Former Employee) –  Salt Lake City, UTJanuary 13, 2017
Healthy Job environment and
employee appreciation reward
Fun working place
fun workplace with all amenities from Shower room to Gymn and massage
Great Lunchroom
Flexible schedules
Pros
flexible schedules
Cons
Task
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overall good experience
Histology Technician (Former Employee) –  Salt Lake City, UTJanuary 5, 2017
good experience but stressful, job secure and career advancement with great benefits but a lot of challenges. they put everyone in a position where you have to compete with others, and it makes it really stressful.
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Absolutely NO Work-Life Balance
Technologist (Current Employee) –  Salt Lake City, UTJanuary 2, 2017
Worst company I have ever worked for. Constantly rotating and turnover of staff and management. No consistency or stability from one year to the next what is expected of you or what the rules are. Safety is a knee-jerk over the top reaction. Employee engagement and feedback is a paper exercise. Quality assurance of anything happening in the reasearch and technical levels is also a paper exercise to show inspectors and regulatory agencies. Pay is actually not bad, but better pay, benefits, and work-life balance can be found at nearby biotech companies, which is where most people go that leave.
Pros
Pay, bonuses, some people
Cons
Managment vision and consistency, hours, work-life balance
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Few really good people
Medical Technologist (Current Employee) –  Salt Lake City, UTDecember 30, 2016
Healthcare is absolutely horrible. To get a half decent premium rate you have to subject to annual exams, but the coverage is horrible. Anywhere outside their family clinic is going to cost you up to your yearly deductible, and the waitlist to be seen at the clinic is ridiculous. You get what you pay for. There is a ton of turnover because of poor management and terrible hours and expectations. Many of the labs I have seen are always in a crisis mode to hire vacant positions. Security at the company is an absolute farse. The parking is not well monitored, people have breakins and even have catalytic converters stolen off their vehicles while at work. Last nights shooting in the parking lot really showed that the company does not know how to handle an emergency situation. They announced there was an emergency once, but then never gave any updates to employees to ease any fears until it was all over about 50 minutes later. They could have let the employees know when the situation was safety and contained (which was immediately), but instead they had some employees scared for their lives for 50 minutes. Some employees didn't even care and were still roaming the halls. I fear for my safety in the hands of their security, and safety in the labs during normal days is a joke also. Incompetence is rewarded. After lasts nights handling of the security, which was the last straw for me, there will be another vacant position.
Pros
jobs are always available.
Cons
high turnover, lack of corporate culture, fragmented and unclear leadership.
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Clueless management
Technologist (Current Employee) –  Salt Lake City, UTDecember 14, 2016
Individual lab culture and communication will have a lot to do with your hapiness at this company, and how well that department can protect you from the overall poor corporate culture. The company wears mottos on its sleeve like 'work-life balance', 'quality', and 'safety', they don't practice these concepts with any true effort or collaboration with the individual laboratories. As much as they say that they don't retaliate for pointing out problems, they do. So most employees will not point out issues regarding safety to employees or the patients they are testing. There are really good people that work here, management needs to focus on controlling all departments better and equitably. There has definitely been a lack of focus and communication with the majority of workers in the company which shouldn't be surprising for a company that has had 3 CEOs in less than 3 years, and they've also turned over many of their executive management in the same time. Hopefully, as they weed out the 30 year old managment team, they will be more in line with today's industries.
Pros
Good people in the right departments
Cons
management, raises, communication, many more
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Good and Bad
6-month Intern (Current Employee) –  Salt Lake City, UTDecember 13, 2016
Pro
-Bonuses
-Security; healthcare, dental, vision, retirement

Cons
-no advancement
-lower than industry pay
-slow and boring culture
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Good company to work for
Cytogenetics Technologist (Current Employee) –  Salt Lake City, UTDecember 8, 2016
Overall ARUP is a good company to work for. They have good benefits, a free gym and a free employee clinic. This may not be with all departments, but it is difficult to get promoted.
Pros
Possible quarterly bonuses, gym, free clinic, yearly raises
Cons
Hard to get promoted
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The benefits are great
TEchnologist I (Current Employee) –  Salt Lake City, UTOctober 14, 2016
everything else depends on what lab you end up in. lab culture will influence your happiness a lot, so make sure that the lab tour you receive is comprehensive.
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Used to be a great company
IT Database Analyst (Former Employee) –  Salt Lake City, UTSeptember 30, 2016
Used to be a great company to work for. Too many cons to list. I would not recommend applying there. Emphasis on laboratories. Employees at other departments are told, "be happy you have a job"
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Overall rating

3.8
Based on 79 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
4.0
Job Security/Advancement
3.5
Management
3.2
Culture
3.6

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