overall seems to be a good company but lack of good management at this particular branch
Teller (Former Employee), Rogers, AR – October 7, 2014
I enjoyed working for Arvest. I was a Teller. I assisted customers with financial needs. I really enjoy interacting with the public. The management at the particular branch that I worked at was very poor. There was hardly any training and no coaching by the two branch managers. This was the hardest part of my job, lack of guidance, training and poor – more... communication by the two branch managers. As well they seemed to be MIA all the time. It was always a task to find them when we needed their assistance. – less
Teller (Current Employee), Duncan, OK – August 31, 2014
Arvest bank is a great company to work for, tellers process customers transactions, greet them when they come in the door, handle money, and have great customer service. Also you have to sell account products and meet your set goal each month.
Senior Teller/Teller Supervisor (Current Employee), Oklahoma City, OK – July 17, 2014
At this job, I obtained general banking experience and supervisory skills, in addition to general administrative support. The most enjoyable part of the job was interacting with the customers and seeing what I could do to help secure their financial future.
Contact Service Representative (Former Employee), Tulsa, OK – June 10, 2014
Pros: great benefits
Cons: management, back biting
I enjoyed working for the Arvest team in Tulsa until new management came in. When I started the manager was a great guy and the team worked well together however he was forced out and they brought in a branch manager (hence the reason I left) to fill his place. She did not know anything about working in a contact center and had to learn from the representatives – more... and her supervisor crew. When she first arrived she held one on one meetings with us to "find out more about us and to see if there were any issues that needed to be addressed" however, we found out all too soon that that was not the real meaning behind the meetings. There is one supervisor that is, with lack of better words down right mean and moody so we told the new manager about her and how she treated everyone on the floor. When the new manager was there the second week she began to take the information that we offered and use it against us even going as far as to make some of us feel inferior no matter how well we did our jobs. The company proclaims to be "one big family" and that once you are an employee of Arvest you are family. This is not true unless you are one of their pets and never buck up against their ways even if their way is condescending or even immoral. I would like to say that it stopped there but it did not, HR is no better then the managers so going to them in "confidence" was a joke in its self. The co-workers ( the ones that toughed it out) were great and really stood behind one another and I would not trade the friendships that I made during the two years that I was there for anything. The regional managers are out of touch so going to them with anything was also a joke. Would not recommend working for this company to anyone unless they enjoy back biting and being belittled. – less
Teller (Current Employee), Hot Springs, AR – June 1, 2014
A typical day at work is alright. Stressful, yet not too bad really. Arvest is a great company for our customers, checking their balance, making withdrawals, and deposits, loan and mortgage customers, etc. I have learned an awful lot from this career path. Kathy Hall and Lacey Klemm have taught me the most out of the management staff at Arvest on Ouachita – more... Ave in Hot Springs. Hardest part of the job is when a customer has real life problems that tie them to a reason for coming to the bank. I hate getting and giving bad news. The most enjoyable part of my job is my training classes. – less