Assistant Manager/Customer Service Representative (Former Employee), Tulsa, OK – December 18, 2012
Pros: employment advancement opportunity
Cons: work schedule
I held many positions during my tenure with Arvest such as inbound customer service representative, assistant manager and deposit counselor. I really enjoyed learning the different aspects of banking and what all is intelled int the banking industry that not many people are aware of. I enjoyed the fast past with working in the call center and the steady – more... multi tasking in the branch. A great company to which I enjoyed working for with opportunity for advancement and is very well managed and maintained. – less
Financial Representative (Former Employee), Bentonville, AR – December 9, 2012
Great place to work, I loved my coworkers and management. Only downfall was I felt the salary was lacking, although they did provide opportunity to receive quarterly bonuses based on promoting products.
Mortgage Consultant (Current Employee), Fort Smith, AR – September 27, 2012
Pros: i like to get involved in the community.
Cons: i don't take any breaks.
I like to work hard everyday from start to finish, as in this business it is all about now and not later. I have learned to be a better resource for my clients and past clients. Management is very supportive of my role at our Bank. Co-workers keep a positive up beat and it makes it easier if you ever run into a upset customer. Hardest part of the job – more... is not having full control of your file sometimes. The most enjoyable part of my job is helping people get in to homes or helping them refinance and better their financial situation. – less
Teller/Vault Teller (Former Employee), Fayetteville, AR – August 29, 2012
A typical day at work consisted of balancing both my drawer and the bank vault, buying/selling cash for the vault and between tellers, and of course processing customer transactions. I learned how to work in a work environment heavily emphasizing multitasking. Learned to work with difficult co-workings and problem solve. The most difficult part of the – more... job I would say was the transition where I was learning how to juggle my drawer, the vault, other tellers buys/sells, and my usual tasks. – less
Arvest Bank is very contradictory about their customer service. I work in a region that valued never having customers wait in line but also taking time to take with each customer about every financial need they have. Goal numbers are bases on quantity not quality of customer service. Management is not given ongoing education on how to be leaders or – more... how to motivate different personalities, – less
Bank Teller (Former Employee), Conway, AR – May 22, 2012
Pros: having own space, hours and great customers.
A typical day at work was always fast paced and busy. As an associate i learned so much about the customers as well as the services that we offered to them. Management assisted us with anything we had questions about and also willing to give extra training to be sure we knew the products. The hardest part of the job was standing the entire time, especially – more... during pregnancy! I absolutely enjoyed every part of working for Arvest Bank. – less