Results are a reflection of effort
Team Leader/Supervisor (Former Employee) – Raleigh-Durham, NC – June 16, 2016
This organization lacked a culture of cultivating and keeping talented individuals. Although they preferred "hunters" and sales professionals, no professional company training was offered. To be successful in this organization, you had to dedicate yourself to the company mission and put in a lot of effort. Effort unfortunately is not rewarded; results are.
I was very successful at this institution, but there was little organization, oversight and accountability for administrative staff. After working for this organization for over two years and paying a high rate for health insurance (about $380 per month-single-no children), coupled with fighting for commissions, or suffering "payback" (when a customer does not pay their bill, and commission is deducted from your paycheck), with no advance notice; I was burnt out. Fortunately, most of my "paybacks" were a result of clerical error and administrative issue (payment system failure); unfortunately, when the customer reinstated their bill, another sales representative could have the opportunity of retaining the commission for said client.
Overall, this position was a "job" and not a career. There was a lot of freedom in this position, and it helped me grow both as an individual and as a professional. My recommendation for anyone looking into this organization would be to make sure you hit the ground running and have a plan for your own individual success.
Vacation was calculate on average commission divided by a 40-hour work week.
Very disorganized administratively