Ashford University Employer Reviews

They expected you to work in unethical ways which I am not comfortable doing, therefore I quit.

The typical day of an admissions counselor at Ashford University involves placing cold calls to potential students. It is a great job for anyone who loves to talk or is outgoing. The role of the admission counselor combines sales, persuasion and providing information to potential students. The coworkers are great. Ashford promotes an atmosphere ideal – more...  for people who are young at heart. It is a very upbeat, fast paced environment. The most enjoyable part of the job is the ability to greatly influence another person's life in a positive direction. – less

When not making calls to potential students (leads generated through inquiries), work on retention. Help current students with any questions, make sure course is going smoothly, etc. Management is a bit over-the-top: drive, drive, drive, translated to dial, dial, dial. Expectations were minimum of 500 calls per day, or one completed application. Co-workers – more...  are great, helpful and very supportive of each other. The hardest part of the job was dealing with 500 phonbe calls, which ranged from having to leave messages to hang ups/people screaming at you for calling. Enrolling students was the most enjoyable part of the job. But if an AC could not consistently enroll students, the company could view that as not performing job duties and fire the AC. I learned that I work best in education or training. – less

I have learned to challenge my self and aquired a series of skill that I did not previously possess like being more assertive and driven. The harderst part of the job is that it can become frustrating fast if you don't keep your attitutide in check.

The management constantly lies to subordinates, telling them it is not about numbers, but changing lives, when in reality if a subordinate does not enroll a certain number of people the subordinate is written up and eventually terminated.

Managements stress level is due to inexpericene in their appointed job. They DO NOT want to hear ideas for making improvements to the process if you are a beneath them in the food chain. Job performance seems to be a low priority. If you don't meet the personality requirments you are out. If you choose to work here, just do as you are told and keep – more...  your mouth shut. Be prepared to be fired at the first of the year. They say you will know what to expect on your annual review, but don't believe it. Consider this a stop off to make some money before your real career starts. Not older employee friendly. Favoritisim is high. You must know how to play the game to survive. Management will play you until you break if they want you out. Everything just up to being illegal. – less

This is a place that grew way too fast for its own good, and has no management training or infrastructure to support the staff. As a result, the mentality is to churn through applicants and employees with no regard for their career, life, outside obligations or job security. In Admissions, there is HUGE pressure to enroll students, regardless of their – more...  real interest in school, their ability to succeed in earning a degree, or their career goals if they have any. We were pressured daily, sometimes several times per day, to call, call back, double dial, leave messages, worse than a collection agency for a bad debt. No respect for students, prospects or employees, common to feel harassed, belittled, micromanaged and talked down to, chastized, no way to do anything right based on supervisor feedback. Super noisy work environment, people always yelling, throwing items around, yelling on the phone and at each other. – less

Call, call, and more calls.Job requires very outgoing workers who can adjust to leaving their comfort zone. Multicultural workforce that generates positive energy needed to help non-graduates attend college to earn their degrees. The difficult part of the job is helping future prospects visualize how earning a college degree can lead to a better job – more...  and a better life. Eco passes are available to all employees , as well as other good benefits for workers and their families.My day may consist of making hundreds of outbound calls per day which can make for a stressful day if workers don't remain upbeat, positive, and focused. The most I have learned is how to become skillful at meeting objections and helping prospects create a vision of where they are at today, and where they want to be in the future. – less

-Typical day at work: 9am-6pm office work (admissions)
-Learned: sales techniques, active listening, firm conversations, etc.
-Management:ask questions and be an independent thinker
-Co-workers: fun to be around, helpful, and strong-willed, dependable
-Hardest: convincing potential students to go back to school
-Enjoyable: helping potential students, – more...  talk about education, and stimulating conversations – less

The organization offers a faced paced work young work environment. Great potential for promotions.

Great coworkers and environment is made the best it can be. University has been founded since 1918. One class at a time every 5 weeks is convenient. Enjoyable part of the job is helping students. Learned a lot. Typical day at work can be stressful. Management tries their best.

It was very laid back, I loved my co-workers. It just had bad employee morale because the admissions counselor was cut throat.

This company is great for someone starting out but not something for me long term. It is irritating and stressful and often times ruined my health.

Its not a terrible place to work if you are young but there is a lot of stress put on you all at once. There isn’t much training so you are expected to pick up on how to do your job by people around you. We all work in teams so the communication is excellent. The hardest part about this job is dealing with policies you cannot change for instance; our – more...  tuition raises every year resulting in a lot of students owing out of pocket for their courses. On the other hand though we do get free tuition so they do support our education. – less

Experienced lack of core values ie: ethics, morals in lower level management. The environment is immature, does not support independent thinking or decision making. Additionally, no face to face interactions with students.

When you start this job they tell you it isn't based on numbers since the Department of Education says you may not pay commission on the selling of education. The whole idea of the company is morally corrupt. They want you to enroll minority students on financial aid of which 90% of them have no business being enrolled. I would not recommend the job – more...  top anyone. – less

always an interesting place to work. Changes everyday Encouraging students to pursue their education and counseling them everyday about the benefits

I went for one year and plan on returning once I establish solid employment.

High pressured sales environment. Demanding enrollment goals and a newly public company. Stock options, great benefits package. Must work 40-50 hours per week, competitive salary.

Ashford University truely is a unique company and place to work. Each month they would have a company meeting with live bands, food, alcohol and provide updates on the school's growth and vision for the future.