Aspect Communications Corporation is a provider of contact center solutions and services that enable businesses to manage and optimize customer communications. The Company develops, markets and supports software and hardware products designed to enable organizations to provide a high level of service to their customers. Its solutions are based on its Uniphi architecture, which connects the contact center to the enterprise by integrating the applications that drive customer communications, customer and contact center information and workforce productivity. The Company offers its software products as integrated suites or separate modules, depending on customer requirements. Aspect offers three product lines for managing contact center communications, workforces and information: Classic, Aspect Uniphi Suite and Workforce Productivity.
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