Pros: Leaving at the end of the day
Cons: No training, low pay, horrible work environment
I literally worked there for 2 weeks and hated everyday of it. I was unemployed after relocating and found this place. I was excited to start and work in the dental field, since I never have. The first day wasn't bad, I was meeting everyone and following the employees to learn the building. I eventually was put in the front of the office, like my job was supposed to be and immediately was overwhelmed. As a PSR, you must answer the 4 phone lines, check patients in, pull charts, and file insurance information. I was not trained from the get go and had to learn all their office responsibilities on my own. I was running charts, answering all the calls, getting chewed out by patients, and dealing with insurance companies alone because they were too lazy to help me learn. I told them from my interview I did not have any dental training but would love to learn and they said I'd be trained. I asked for help from the other 3 to 5 ladies in the office and they were horrible. I would get them to assist me for about 2 minutes but one of their clique buddies would want to chat about family and weekend plans which seemed more important than helping a new employee. They snapped at me for not completing my tasks but when they ask me to answer the phone, file a chart, call the insurance companies...I only have two hands. I would be busy actually working and watch the OMs sit at their desks as the phone rang, making me run to my desk after multiple rings. They are super lazy but when it comes to pushing products or making their bonus, they move right on it. Don't let these people fool you in their amazing benefits and bonuses. They have a 3 month probation period and if you can deal, good luck. I quit and will NEVER deal with this corrupt and money hungry company. I wouldn't even go there as a patient!!