Management is very conscientious and willing to provide recognition for good work
Case Manager (Current Employee) – Colorado Springs, CO – September 25, 2015
My typical workday includes meeting with two separate types of clients. My caseload consisted of either clients who required acute attention for whom I would connect them with needed resources in the community in order to remove obstacles that prevent them from getting the most out of their therapy (housing, healthcare, utility/rent assistance, food assistance,etc.). The second type of client on my caseload is clients who have already met their therapeutic goals or are otherwise inappropriate for therapy, but are not stable enough to discontinue services altogether. For these clients, I perform monthly "check ins" to monitor stability, teach and reinforce coping skills, and ensure they continue to receive the appropriate level of care. I also act as the Crisis Case Manager meaning if there is a client in crisis in the building I am called to assess, deescalate if possible, and proceed with appropriate protocol (complete an involuntary M1 hold, call an ambulance, complete a safety plan, etc.). My favorite part of my job is changing lives on a daily basis and witnessing the transformation from devastation to hope in their faces. The hardest part of my job is the clients who are unwilling or not in a place to work towards recovery.
My company is very family oriented, understanding, and employee centered.
High turnover rate because of the difficulty of clientele's demographc