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ASSOCIATED COMMUNITY SERVICES
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65 reviews

ASSOCIATED COMMUNITY SERVICES Employer Reviews

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This was a good place to work, helped out with a office outlook for a job.
TSA (Former Employee), Southfield, MISeptember 2, 2014
As I worked here we just sat at three computers to raise money for cancer organizations, it was a nice job just could lag at times if you're not getting sells an getting hung up on.
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wonderful work environment, very diverse
Telemarketer (Former Employee), Southfield, MIAugust 14, 2014
I was a telemarketer for different charities. I could be working on 2 different charities at one time. Being on the phone all day was the hardest part of the job, I like to move around. It was enjoyable talking to the different people on the phone if you knew how to talk them. Since you asking for them to donate you have to make them feel sympathetic – more... to the charity. It takes a lot of good customer service for this job, you have to have a good personality. – less
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Telemarkter making outbound calls
Telemarketing Customer Service (Former Employee), Dearborn, MIAugust 12, 2014
Pros: talking to the public
Cons: asking for money
Sales/customer service representative responsible for outbound and inbound calls providing customers with verification and information on charities that the customers were donating for by collecting their data such as addresses, names, numbers and etc.
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Productive workplace with many new challenges
Telemarketer/ customer service (Former Employee), Southfield, MIAugust 5, 2014
Pros: sales bonus
Cons: the amount of pause time we were given was often changed.
I raised funds for multiple charities by telemarketing and computer processing. I took three inbound calls simultaneously.
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It's a stepping stone JOB for entry lever csr
Customer Service Representative (Current Employee), Southfield, MIAugust 4, 2014
Pros: weekly pay paid holidays
Cons: no raises, pay can be cut to min wage for none completion of hour no matter what the situation
Job makes you feel good about helping others and being paid for your service. The percentage brake down is horrible. Can be Borning at times. The paid vac is unclear. Love that the schedule is constant but the pay is cut to $7.50 or so if all your hours are not complete even if you bring the proper documentation. Working Sundays is the absolute worst. – more... There are no raises so that means no room to grow not a career choice place. Too guarded about the dress code its mostly based if the mangmemt feel if it's ok for that day and paying to dress down has its pros and cons you can't wear what you want and you don't get the credit for the donation but the pro is that it is donated to the community. – less
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Diverse and highly motivated work froce
Payment Processor (Current Employee), Dearborn, MIJuly 31, 2014
Pros: flex schedule
Associated Community Service provides a fair opportunity to advance their employees by pushing them through their educational training on company productivity in sales
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acs
Telemarketing Sales Rep Call center (Current Employee), Dearborn, MIJune 19, 2014
Pros: fourty hours easy.
Cons: a call center thats open on sunday......
Once you are trained in the job you have to be truly motivated to stay. I like this job it just does not allow time with family.
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Helping Save Lives
Trained Sales Rep/Customer Service (Former Employee), Southfield, MIJune 4, 2014
Associated Community Services was a pretty nice environment to work. The people were nice for the most part and our job was to help people with cancer. The most enjoyable part about the job was that we actually help make a difference in the cancer community. That was a wonderful feeling actually making an impact on a person's life. I have become friends – more... with numerous of my co-workers and we have great friendships. Management was courteous for the most part but there were a couple bad apples in the bunch. The hardest part about the job is knowing the fact that only a small percentage of what we collect is actually used for the cancer patients. That was hurtful once you realize that only 10% of the donor's donation goes to the cause while the other 90% is used for administration. ACS has taught me a lot about the cancer industry and how some charities work. Although the work is for a great cause its just sad that more of a percentage doesn't go to the patient. – less
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Very Productive
Telemarketer (Former Employee), Dearborn, MIMay 23, 2014
• Greeted and confirmed permission with customers to continue the phone conversation
• Maintained sales sheets and reported to supervisors at the end of each day
• Informed the donors about the advantages of donating to the organizations
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N/A
TSR (Former Employee), Southfield, MIMay 15, 2014
A typical day required me to talk to three potential donors at once using the keyboard on the computers. The hardest part of the job was training myself to focus on three headsets. Once you get the hang of it though, the job was good. Very repetitious, though.
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good bounses
professional telemarketer (Current Employee), Southfield, MIMay 11, 2014
Pros: good bounses
Cons: short breaks
I would not refer this job to an enemy, bad management, unprofessional owners
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Horrible
telemarketer (Former Employee), Southfield, MIMay 7, 2014
The company was booming in 2012, but everything began to change. ACS means Always Changing Stuff, the managers were nice, but really have no clue of what they are doing. Layoffs because of Chapter 11 Bankruptcy in 21014
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Horrible
telemarketer (Former Employee), Southfield, MIMay 7, 2014
The company was booming in 2012, but everything began to change. ACS means Always Changing Stuff, the managers were nice, but really have no clue of what they are doing. Layoffs because of Chapter 11 Bankruptcy in 21014
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Fun workplace
Sales Telemarketer (Former Employee), Dearborn, MIApril 14, 2014
It's a great job if you like telemarketing sales. No room for growth.
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great job
Telephone Sales Representative (Former Employee), Southfield, MIApril 8, 2014
helpful company
people there are nice
great stepping stone
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Somewhat
Customer Service Representative (Former Employee), Dearborn, MIMarch 28, 2014
Pros: free dress down
Cons: short breaks
Answering calls from customers to verify their correct information for billing process. The hardest part of the job is when you have a customer get transferred to you and didn't agree to the billing process and you get told off in a bad way for something that was a misunderstanding. Is the donations that we made to different charities throughout the – more... different states to help other people out. – less
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Helped a lot of people through rasing funds
Customer Service Representative (Former Employee), Southfield, MIMarch 7, 2014
Pros: helping people
Cons: no lunch breaks
I took pride in my work because I was responsible for negotiating with customer to donate to our organazations.
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IT WAS OK
Telephone Sales Rep (Former Employee), Dearborn, MIJanuary 20, 2014
GOOD ENVIRONMENT NICE PAY JUST PUSHED WAY TOO MUCH TO HIT QUOTA
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Great people, not enough room to grow
Telephone Service Representative (Current Employee), Southfield, MIJanuary 14, 2014
Honestly the paycheck was the best thing about this job. I look for friendly and helpful supervisors and all I found was power hungry authorities, give or take a choice few. The pay was 10 and hour, which should've been more, especially with the clientele we dealt with.
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Extreme Multitasking environment, management goes out of their way to assist you in meeting your goals for success.
Collections Analyst Hanson's Windows and Siding (Former Employee), Southfield, MIJanuary 5, 2014
Pros: bonuses
Cons: not enough overtime offered
A typical day would include taking inbound calls and also making outbound calls in regards to various charities. I learned how to empathize with others, multitasking and problem solving. The most difficult part of the job was trying to obtain overtime. The most enjoyable part of the job was the family like atmosphere.

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