Horrible company culture and corporate policies
Assistant Manager (Former Employee) – Dallas, TX – October 1, 2014
This company has everything backwards. They spend money where it doesn't count and market things that have nothing to do with the residents or property. On several occasions they had us do fundraisers and ask our residents, vendors and local businesses for money! The turnover is extremely high because the corporate employees pay no mind to the onsite teams. Your input goes nowhere. You don't have Christmas Eve or New Year's off but they're closed on Easter with NO pay for the employees who work weekends. Their training is awful, if you get it at all (mine was 6 months after I was hired which was pointless because I already knew everything by then.) They believe in huge rent increases without fixing the property or offering any incentive. The insurance is sub-par and INSANELY overpriced with co-pays being $50. I've never even heard of such a thing. You can tell corporate endlessly about issues on your property but it falls on deaf ears and no action plan is ever made let alone put into place. The starting pay is decent but the annual raises are minute. The quarterly bonuses are rigged and are so small when you do get it.
good property locations
bad insurance, high turnover, corporate doesn't care