Operational Market Conduct Project Manager (Current Employee), Milwaukee, WI – June 13, 2013
Pros: the thank you moments.
Cons: sometimes not having fliexable with the clients requirements.
A typical day starts with reviewing the deliverable due to legal. Checking in with the people I work with to see if there are any changes that I need to be aware of for the day, or do they need help with one of their assignments. Make sure I check in with my co workers.The hardest part of my job is sometimes understanding our clients needs. The most – more... enjoyable moment is when I have met the client expectations. – less
Direct Inside Sales Agent (Current Employee), Plymouth, MN – June 6, 2013
Taking inbound and making outbound sales calls in a call center environment presenting individual and family major medical, limited benefit fixed indemnity, short term, and supplemental insurance products. Consult with customers and assess insurance needs based on their current situation and recommend the appropriate health plan. Uses an assumptive – more... selling style to close each sales opportunity. Assist with training new agents during side by side sessions. The most rewarding part of the job is working on a personal level with customers on the phone and customizing the best product for their needs, upselling and one call closing. – less
Customer Service (Former Employee), miami fl – May 17, 2013
Pros: gym and cafeteria
Cons: not equal to all employees
this company has ok benefits for perm employees, but if you come in as a temp. your are treated poorly. you are held to the same standards as a perm employeed but never recognized for been a good employee. you are discriminated as a temp
VSC Adjuster As a VSC Adjuster I (Current Employee), St Petersburg Fl – April 30, 2013
As a VSC Adjuster I am responsible for adjusting claims motor vehicle breakdown claims according to the terms and conditions of the contract. Claims can vary from auto, motor home, motorcycles, and recreational vehicles. I am also responsible verifying labor times to ensure that contract is able to address the correct amount and the repair facility – more... is not over charging with overlapping time and accord to nationally recognized labor guides, i.e. Alldata, Mitchell on Demand, etc. as well as verify pricing of part according to the terms and condition of contract, setting and taking vehicle inspection. – less
Property Loss Customer Care-Wells Fargo (Former Employee), Atlanta, GA – April 29, 2013
For providing front line, direct contact with clients and customers. This is principally done through receiving or placing telephone calls, however mail, express delivery, fax and other electronic methods (e-mail) are also possible means of communication. • Uses computerized system for tracking, information gathering and/or trouble shooting the items – more... raised by the client/customer. • Recognizes consistent problem areas and reports to higher level for action. • Follow standard procedures and policies with more senior levels using greater latitude and judgment in responding to customers. – less
Customer Service Rep (Current Employee), Firenze, TOS – April 27, 2013
Answer more than 60 calls a day... Work overtime when needed... The most enjoyable part of the job is helping clients know that home had insurance and the pol is sufficent for the requirements of the loan..
Pretty good Company, I applied to work for them again
Technical Support Representative Level (Former Employee), Lawton – April 16, 2013
Pros: good environment
Cons: no casual dress
If they could keep consistent with all the management it would be a lot better, the management is very good and always there to offer help, however you will consistently get different answers to the same question.
Customer Service Representative (Former Employee), Florence, SC – April 15, 2013
Our busy day are Mondays and Fridays. I learned how to process insurance documents to make sure they have the right coverage send insurance payment to the insurance company. Management and my co-worker were a great team. The hardest part of the job is when the homeowner does not have insurance and the damage made to the home an can not get it repair – more... till there mortage company insurance the home. – less
CSR (Former Employee), Lawton, OK – April 10, 2013
Pros: making the customer satisfied
This was a great place to work,,we always had something going on, contest, highest sales, bonus bucks, etc. This job had multiple things going on, insurance, credit cards, etc. I learned how to be very helpful to the customers, how to make the customer feel like they are talking to someone who cares about their needs. the hardest part of this job was – more... when the phones would go out and you couldn't help the customer. the most enjoyable part was, when you know the customer felt good about talking to you. – less
Insurance Agent (Former Employee), Tamarac, FL – April 7, 2013
Pros: ability to make unlimited money.
Cons: product wasn't very good.
Commission only position. Company's payout for sales made is months out. Job wasn't very hard, and the process was simply and straight forward. Product was misleading and not very helpful. Co-worker were all very supportive and the managers were great.