Pros: the work was enjoyable and most of the team members were great to work with.
Cons: poor management, poor communication from management, micromanaging
I took a 3 month contract position at Assurant to help them get caught up on their huge backlog of tickets. The training provided was good, when I was able to get it from the Team Lead. This person spent a lot of time chatting/giggling with co-workers, so it made it difficult to get immediate support. I then went to team members for help and was told by this person not to bother them, I was only to ask the Team Lead for help. However, the young intern that they had just brought onboard was allowed to ask team members questions at any time he needed. When I first started, they would keep asking the intern and myself in the team meetings if we were coming back the next day. They admitted people would just not show up one day. I wondered why? I did have communication issues with the manager that hired me regarding the hours I was to work. Here I thought everything was on the up and up and they were of the mind set that I was setting my own hours -> when the hiring manager had MISCOMMUNICATED the hours. I was not impressed from that point on. I loved the job, but I hated the very stressful, 26 mile drive I had to make, especially during the snow falls.