Find companies:
Job Work/Life Balance
Job Security/Advancement
Job Culture
278 reviews

Working at Asurion

  • Indifferent in Phoenix, Arizona 1 month ago
    What do you think - will Asurion grow fast? Are they expanding their staff? How does Asurion stack up against the competition?
  • Matt in Murfreesboro, Tennessee 2 months ago
    I was working in tech support for a cell phone company, but Asurion was offering better pay. I applied, interviewed, and had a start date. However, Asurion repeatedly dropped the ball in contacting me. They would say, "We'll contact you next week," but never would. Then the following week, I would have to contact them, which mainly involved email since it is impossible to reach them by phone. I was sent multiple copies of forms from different hiring managers, none of whom seemed to know where or when I was supposed to start. I made the terrible mistake of thinking they had finally settled on a start date for me, left my current job, and went in for my first day of work. Two hours into the class I was told to leave because they didn't have my paperwork and that a new start date would have to be issued. In the midst of this, I went in for a drug test with Asurion. I was excepting the normal urinalysis, but instead they wanted an entire cup (I'm talking measuring cup size) for the test. When I couldn't do it, the testing site said they couldn't submit what I had. I managed to contact Asurion afterwards and they issued me another drug test, which I was better prepared for this time. But afterwards, they claimed I never took the drug test at all, so I had go back to the testing facility to get paperwork proving I was there. Finally, after weeks of waiting and being promised call backs, I finally got in touch with someone at Asurion who said that because the first drug test (which had been a month ago) wasn't submitted, they had auto-failed me and that I could try to reapply in three months. This means that everything afterwards (the second drug test, the documentation paperwork, the promise of a new start date, etc.) was a lie. This entire process lasted six weeks. Six weeks of ineptitude and being lied to. A solid month of that, could have been spent searching for a new job, but Asurion continued to string me along. Don't waste your time.
  • Heather in Atlanta, Georgia 12 months ago
    Do you work at Asurion? How did you find the job? How did you get that first interview? Any advice for someone trying to get in?
  • Nashvgrl in Nashville, Tennessee 65 months ago
    It's always hard to know what to expect when going in for that interview -- and preparation can make all the difference. What is the interview process like at Asurion? Any advice on striking the right note?
  • Host 93 months ago
    What are the average starting salaries, bonuses, benefits and travel requirements like at Asurion? What do you like best about working at Asurion? Are there any great perks or special treats for employees?
  • Host 93 months ago
    Every business has its own style. What is the office environment and culture like at Asurion? Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers? What is a typical day in the life of an employee at Asurion?
View all Asurion discussions by visiting our Asurion forum

About Asurion

For two decades, Asurion has led the technology protection industry around the globe. The Company provides premier support solutions – Read more

Asurion Employer Reviews

Network Engineer (Current Employee), Sterling, VAJuly 27, 2014