Pros: nice building.
Cons: short lunch, systems never work, not recognized for hard work
I was so excited to start working for Asurion. At first I loved it, the 4-6 week training your schedule is based on your ranking in the training class, with me having a personal emergency and missing ONE day of training I was not ranked the highest of the class leaving me with one of the worst schedules. I was told at my interview that I could be part time after training was complete which was an absolute LIE!!!! I moved to Nashville for this "great job" with oh so "great pay" but to me the money that they pay is not even worth it. I work everyday until 12am.... So far, I've worked Halloween, Thanksgiving, Black Friday, CHRISTMAS AND NYE mandatory!!! This is NOT the job for you if you have children. When I started they just started using their new system called PSP that is still new and has a lot of bugs and glitches, 69% of my shift is trying to get my system to work, its so annoying. ALSO, like I mentioned there are NO PART TIME SHIFTS and for 8 hours a day you only get a THIRTY minute lunch. Most days I have to park far away from the building and it takes about 6 or 7 minutes to get to my car, so PACK a lunch- there is no time to run out and get something on lunch break. The snacks and food in the break room are way over priced- I purchased a regular sized powerade and a pack of peanut butter crackers in there and it came to almost 5 dollars. I feel like the employees are not appreciated, we work every weekend, holiday, birthday etc and they could care less. I come from jobs that show us recognition for our hard work and dedication to the job, they'd reward us with pot lucks, – more... incentives, tshirts etc.... nope not asurion!!!!! They push and push the bonus incentive and have impossible goals to get the bonus every month. I have been there SIX MONTHS and Ive never received a bonus!!!! Please do your research about this company. Oh yeah they always push us to brand and promote and if you don't personally use example (sprint, vzn, att) you are not going to know how to use (ex) MY VERIZON- and they do not teach you anything about it- so again how can I promote this product I know nothing about???? Do your research folks!!! – less