Pros: big break room, long breaks, friendly staff
Cons: family illness leave, loud headphones
A typical day at work involved answering many phone calls. You had your own cubical to work and move in. I learned to listen more and to really care for the customer. Management was mostly great. However, I had a major family illness happen, me being the main caregiver, they would not give me the time with my family. My co-workers were all hard-working, great individuals. I would highly recommend them to any company. The hardest part of the job was sitting constantly, however, the breaks really helped. The most enjoyable parts of the job were the pay and the benefits. They had great bonuses to earn as well.