Pros: corporate - friendly, approachable people, nurturing, fun, celebration of co-workers success
Cons: asg - oppressive environment, horrible pay, terrible work/life balance
I have experience in both the corporate side third floor and the call center side (ASG). Corporate (my opinion) has an open exchange of ideas (maybe too many?) in a very nurturing, fun and collegiate atmosphere. LOTS of meetings. Corporate is open to new ideas and even embraces them. Everyone has an open door policy, exremely nice and everyone is very – more... approachable. Co-workers celebrate each others successes.
Now the bad and ugly.
The ASG call center is probably the single most oppressive place I have ever worked. It's an environment ran by fear over encouragement. Management is not open to new ideas. Even if you rank No. 1 on your team and you challenge decisions making no sense you become marked by management as a loose cannon. Supervisors have no power. Yet people are extremely friendly, polite and approachable. If you are doing well on NPS the supervisors will try changing your successful approach for the sake of just changing things. The pay is miserable. It's hard being the face of Asurion when you keep getting kicked in the teeth. The work/life balance is terrible – less