athenahealth Employee Reviews

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Great Place to work
Senior Client Services Analyst (Current Employee) –  Belfast, MEOctober 16, 2017
This is one of the best places in Maine to work. The culture is one of the best things about the company. I would highly recommend if you live in Maine and it's close to athena you should apply here.
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Not trasparent and nothing to do
Executive Assistant (Current Employee) –  Watertown, MASeptember 28, 2017
They sell it as a fast paced company but i spend most days with nothing to do. There is very little room for growth and i feel like just a number in the crowd there.
Pros
Cool campus, dogs at work, food trucks
Cons
Boredom
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Athena
Senior Client Implementation Support Analyst (Current Employee) –  Atlanta, GASeptember 25, 2017
Great place to work place and great environment. Salary is a bit low and the promotion process is not well thought out. The culture is great and so are the people overall a great company.
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nice facility, nice staff
Director of Admissions & Marketing (Former Employee) –  Granby, CTSeptember 22, 2017
every morning we'd have a meeting to discuss any upcoming events as well as review anything that happened in the building over the last 24 hours and who will follow up
Pros
enjoyed the staff, supportive boss
Cons
no cons, I left to have a baby
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Excellent and Competitive Workplace
Remittance and Image Processing Rep (Former Employee) –  Belfast, MESeptember 14, 2017
For someone who wants a career in administrative healthcare, this is the place for you.

Career-driven workplace with forward-thinking management and ownership.

You will work hard but you will be highly rewarded for your hard work.

Varying shifts.

Lots of phone work

Customer service is a must.
Pros
Lots of benefits
Cons
Lots of competition
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Change May Not Always be a Good Thing
Senior Analyst (Current Employee) –  Belfast, MESeptember 7, 2017
This company is in the business of change for the sake of change.

Their idea of success is constant evolution. While often change and diversity of thought can be a good thing, change just because is foolish. Upper level management is great (directors etc), middle management (department managers) are generally a joke. Of course there are some good eggs, but mostly it's people in over their heads with no idea what to do. If you get a job in the office there be prepared to do whatever your manager tells you. Also, this is a company that is BIG on drinking and drinking as a social component to work. I was told they toned things down, and although I actually drink off hours, I am not a fan of how much alcohol is consumed there as a "treat" or after corporate meetings.

Ultimately, despite all this I will say that the company overall means well and what they do kind of matters, but if you don't like a lot of red tape and a sort of "boys club" mentality of how to get ahead and drinking with upper management to get ahead, this may not be the job for you.
Pros
Potlucks weekly
Cons
Potlucks... EVERY dam WEEK
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Carefully Consider
Senior Client Implementation Support Analyst (Current Employee) –  Atlanta, GASeptember 5, 2017
Athena is going through a period of corporate restructuring. As such, a lot of what attracted individuals to the company is changing. Change is not always bad, but what will make or break it for Athena is how the company chooses to go about it. Athena is not a bad company, but it can definitely use some improvements.
Pros
Relaxed culture
Cons
Low pay, poor management and lack of opportunity for career advancement within the company.
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it was a nice to place to work..........
Supervisor of Patient Access (Former Employee) –  Birmingham, ALSeptember 2, 2017
Birmingham office was closed, over 70 people lost their jobs, but it was a nice to work, this was the first time I found myself without a job. They did offer severance pacages
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Great company
Clinical Operations Quality Manager (Current Employee) –  Belfast, MEAugust 22, 2017
Great people, team and learning environgment - I've been lucky to have had the opportunity to work with this company. Excellent room for growth. One of the most challenging positions I've ever had
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You'll never be bored, but you'll rarely get feedback
Member of Technical Staff (Former Employee) –  Boston, MAAugust 21, 2017
AthenaHealth was a fine place to work. The projects were, usually, interesting and it always felt like there was more that needed being done. However, the technology felt very old school. Management seems to generally have it together, but is reticent and would have wild mood swings on occasion. Company culture is generally very nice. There's a lot of focus put on the idea of "universal positive regard" which in theory is quite nice. Unfortunately it felt like it created a culture of 'yes men' where if you weren't on board with whatever was decided you were seen as not a team player and, unofficially, reprimanded for going against the hive mind.
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Productive and Fun place to work
Client Service Analyst (Current Employee) –  Atlanta, GAAugust 18, 2017
It is a fun company to work for. You get monthly company happy hours and other great social events. I worked within the CSC which is a stepping stone into the company with little to no experience. It is a great starting place if you want to know the ins and outs about the product.
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Good entry level work -- but pretty bad up the food chain
Manager, Strategy and Operations (Current Employee) –  Watertown, MAAugust 7, 2017
Good entry level work only. I would not recommend working there at a senior level. HR is a complete amateur hour. Senior leadership is not very senior (they are all part of the CEO's bro crew). Elliot takeover is probably the best thing to happen to this firm.
Pros
Free milk and coffee
Cons
Very inexperienced senior leadership
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Athena is working to be a better work place environment they do have a jym for employee to workout as one of the benefits the provide.
PCA Personal Care Assistant (Current Employee) –  Farmington, CTAugust 7, 2017
A typical day at work, is the same like every other job you start as a CNA/PCA! Don't forget they don't make the clients, they just provides the jobs, you as a individual have to make the best of it, what I learned from Athena they pay better for a live-in job the money is very good, they have a pretty good management team, everybody is nice and friendly and it's a team work effort.
Pros
Athena work for minority and the client do understand about the free lunch, like I said always make sure you have your own, very important.
Cons
Like I said the best time to have a break is when the client is sleeping
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Frustrated
Account Receivable & billing Operations Associate (Former Employee) –  Watertown, MAJuly 12, 2017
Basically frustrated when rules were changing every minute. This is due to management dysfunction. I've learned that the training they provided is very limited and unprofessional. Data management handled extremely manual.
Pros
Bring in your pets
Cons
Stressful, Dysfunctional Management
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Good Company
Employee (Current Employee) –  Watertown, MAJuly 9, 2017
Very good company to work for but you must be able to adjust to change rapidly. The company constantly re-orgs, leaving several people with different jobs than what they were actually hired to do. This also severely limits growth opportunities.
Pros
work/life balance, encouraging atmosphere
Cons
low salary, benefits aren't great, constant reorgs
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Lots of change in upper management
Product Innovation Summer Intern (Former Employee) –  Watertown, MAJune 29, 2017
I met a lot of really great people at the company. However, there is a lot of turnover at the top. Middle management has a hard time keeping up with the newest C-level guy/gal's priorities.
Pros
Culture, food, fun, smart people
Cons
turnover at the C-level, a lot of the good people are leaving
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Poor Leadership
Coaching and Training Associate (Current Employee) –  Atlanta, GAJune 28, 2017
They do not promote people of color. Micro-managers and no training for leadership I can also say that the culture seems to promote an unspoken class division.
Pros
Free alcohol and food
Cons
poor leadership, very cliquish
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Fair
RN Facility Educator/Infection control (Current Employee) –  Northampton, MAJune 26, 2017
VERY BUSY CHALLENGING TO GET ORGANIZED.Prefer to remain neutral. Small facility. Some great and dedicated staff. I enjoy talking with colleagues and the challenges in juggling with time frames.
Pros
Fair
Cons
Fair
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google wannabe and soul sucking
Project Associate (Former Employee) –  Atlanta, GAJune 26, 2017
Working at the company feels like high school: cliquey, immature and filled with alcohol consumption. Unless you're into that sort of environment, I'd recommend keeping your distance...
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Review Summary
CSC/GLS Senior Analyst (Former Employee) –  Belfast, MEJune 20, 2017
The culture at athenahealth makes it very easy to excel and feel engaged at work. Some, not all management at athenahealth tend to micro-manage given the amount of employees.
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Overall rating

3.7
Based on 152 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.6
Job Security/Advancement
3.2
Management
3.2
Culture
3.8