Mail Clerk
Athens Administrators - Concord, CA

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Mail Center:

  • Screen incoming mail (for suspicious items)
  • Open and sort mail to ensure appropriate delivery, i.e. personal & confidential mail, checks, etc…
  • Prepare mail for scanning
  • Scan mail and delegate folders for routing the mail
  • Index and route mail
  • Process and verify daily check runs
  • Sort mail according to destination and type (by Account and by Scan date)
  • Distribute and collect mail to and from appropriate parties
  • Provide Receptionist relief as needed
  • Match mail to intended claim file, as needed
  • Make photo copies of all files as needed
  • Retrieve dead files from off-site storage
  • Other duties as needed

Back Scanning:

  • Pull and staged claim files from Workers Comp and Mail Center areas for scanning
  • Prepare claim files for scanning
  • Scan claim files as assigned by management.
  • Quality check and index scanned claim files for automatic bursting
  • Assemble scanned files and staged them for distribution to the Workers Comp area
  • Other miscellaneous duties as needed

Essential Job Requirements:

  • High school diploma or equivalent (GED)
  • Minimum of 1-year customer service related experience
  • Ability to communicate both verbally and written with customers and internal staff
  • Ability to effectively work individually or in a team environment
  • Ability to multi-task and handle multiple projects simultaneously
  • Strong organizational and administrative/clerical skills
  • Ability to meet employer's attendance policy
  • Computer proficiency with all MS Office programs, including Outlook/Word/Excel/Power Point
  • Ability to lift up to 25 pounds
  • Ability to walk and stand for long periods of time
  • Previous mail and scanning experience preferred but not required
  • Applicant must have the ability to understand and follow directions

About this company
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