Store Manager (Multiple Locations), Hampstead, NC - December 17, 2016
People here are very nice, however, training is very poor, you just read an excel sheet and take tests in the back and ask questions if needed. Only get hands on training if you reach out. Upper management are very flawed with communication. They preach open communication, but the commitment to words given or mis communication is very confusing and somewhat frustrating. This I have heard from peers as well as employees. Expectations in the company were found out 2 months down the road, were not really shown up front. Commission is really made on working less hours, and very gauge reasoning behind the data made into the commission structure. Management has themselves spread thin, which leads to the bad communication and loss of training and help. No accountability, there is only when things are bad and when someone needs to be let go. This company needs a lot of work, too much turnover, seems to have the impression that its easier to let people go instead of trying to figure out how they can keep employees and change things. If you were to be working with this company, I advise to ask very thorough questions within your interview, I learned way too much late about what I feel like I should have learned it up front.