Anonymous (Former Employee) – Dallas, TX – September 30, 2016
The company has a great culture, and family work life balance. I became a stronger team player and learned how to be accountable for my projects and tasks. My co-workers were great and everyone was a great team player. The most enjoyable part was providing great customer service to the customer we served. Being able to help our internal and external clients in need.
Overall great company
Too much micro-managing, never consistency, Some positions are underpaid.
METER READER (Former Employee) – Danville, KY – September 7, 2016
Hours are good and predictable, once you learn the routes it's pretty repetitive each month. Management is okay and the work environment as a whole is friendly. Good hours and job for someone with a family. Have to brave all weather!
Senior Income Tax Accountant (Former Employee) – Dallas, TX – June 14, 2016
The corporate culture is awesome and benefits are great. As with anything, some departments follow the corporate culture and are excellently managed. Others, not so much. The income tax department was an awful experience. Met some wonderful people in some of the other departments during United Way bingo but not worth working all night to meet a deadline without advance warning and the day in-day out stresses inherent with high turnover rates in a small department of a large corporation. Either upper management is oblivious or they just don't care. Either way, leaving was the best thing that every happened to me!
I love change and Atmos is always changing. In the last couple of years we have been relocated to a brand new building. We are now using a new application which makes serving our customers much easier. We are a transparent company. Fair and considerate of employees
Customer Service Representative (Former Employee) – Waco, TX – January 25, 2016
The people were amazing! Atmosphere was very comfortable, every one is just so willing to help out whenever they can! I highly recommend a career choice with atmos energy! If I wasnt forced to move I would still be happily employed!
Customer Service Associate, Facilitator (Current Employee) – Waco, TX – September 28, 2015
A typical work day would be providing excellent customer service to customers calling inbound. I will process payments, setup new service, final service, and transfer service. I will answer and report gas emergency calls. For the inbound collection calls I will try to work with the customer to setup installment plans to avoid interruption of service. I work on outbound calls as well calling customers advising of past due balances.
CALL CENTER REP (Former Employee) – Amarillo, TX – July 24, 2015
i had a great expirence with this company i didnt like that it was only temp only the customers were sooo nice. loved the closenet enviroment i liked that is was steady and i was able to be home at a desent time
Very Perductive working enviornment and great learning expireance.
Office Assistant (Former Employee) – Fort Worth TX – July 8, 2015
The challenge is what I loved most. My work was always changing according to what needed to be done and gave me the opportunity to learn and I always love to learn new things. Great people to work with and very personal environment.
Short breaks and no oppertunityies for growth in the company.
This company has it good days and bad days but it does pay the bills, it has wonderful benefits and nice co workers. The hardest part of the job is the probably the management , its a little unfairness going on through out the company but long as you stay to yourself it is a good paying job.
Productive and fun work place great work environment.
CSA, Inbound Call Center, Collections. Mentor (Former Employee) – Waco, TX – April 25, 2015
A typical day at Atmos Energy would consist of answering phones to attend to customers needs. Helping with their accounts regarding payments, closing and opening accounts, handling bills. The management for Atmos Energy was great. Each team had their own supervisor, even with our own the other supervisors still made it a point to make sure they were able to help you even if it didn't deal with their team. Even the managers of the whole call center made it a point to walk around and make sure everyone was happy. There were always events going on at the call center to keep the atmosphere happy and keep everyone smiling. Company picnics, food days, even small games during your lunch just to give you a small break. The managers would even grill for the entire call center. We had our own teams of about 8-14 employees per team. Even though you had your own team you were apart of you still had to do the work yourself per customer as they came to your phone. The co-workers were amazing. They made sure they would help in any way possible to benefit the company and everyone else. The job had its ups and downs. Loved how it was 90% of the time fast paced and there was always something to do. There was never a quiet moment while working for Atmos Energy.
Free lunches, great work environment, snacks, quiet rooms.
backward company with little technological comprehension
GIS Technician (Current Employee) – Durango, CO – April 15, 2015
This company is backward-thinking and unwilling to embrace the technology of today. Necessary direction and supervision was lacking. Coworkers were unknowledgeable and insolent. Leadership was unintelligent, reactionary, and blockheaded.