Infrastructure Management Principal (Current Employee) – Remote – September 23, 2016
PROS The work I've been involved in I have enjoyed. My salary was agreed upon at a rate I am happy with. Some really good people here to work with.
CONS Some bad management. Either not acting on things needing to be managed or throwing you under the bus. Appreciation is at a minimum from management, work hard and do great work to be later disciplined over something irrelevant and/or not true. Too many work hours, management does not care the number of hours.
Used to be a great place to work, Until new management
Service Delivery Manager (Current Employee) – Texas – October 20, 2016
Benefits are being slashed They do not give salary increases many people go years without an increase. Their salary caps of tens of thousands below industry standards. So once you get hired at a standard rate they will not give you a raise as you are overpaid. The same story across the board.
They have removed bonus's for managers. you must be a director now to receive a small bonus.
When HR is asked what is your motivation to do a good job with no raise, no bonus no room for advancement. Their answer is "Be happy you still have a job"
Only reason I have atsayed is because of my immediate Manager
Senior Security Specialist III (Current Employee) – Cincinnati, OH – August 14, 2016
No raises in 5 years while the company continues to make record profits. Offer no training which is awful being in the Security field. Wrong people continue to advance by not working and focusing on political agenda's. I would not recommend this place to anyone.
Respond to email request and answer telephone as needed. Review tickets for updated assignments as required. I learned about vpn and network security. Management was always fare in the treatment of employees. The hardest part of the job was the long hours. A short shift was 10 hours. It was nice to self reliant and left to make judgement calls according to policy.
Advance Technical Support (Current Employee) – Clovis, NM – August 10, 2016
multitasks between entering information on computer to walking the caller providing as much information to get the issue fixed as fast as possible I enjoy meeting different caller each day everyday is different never have the same day each call that's taken come with a different issue that needs to be fixed
Data Center Technician I (Current Employee) – Santa Clara, CA – June 9, 2016
Good for a resume filler and starting. Ability to solve problems limited by processes, but still a good place to learn. A typical day at work involves seeing what tickets and emails await, and going out to work on them. Management is mostly dependent on your lead, co-workers were all great to work with. Hardest part of the job is learning how to do something when no documentation exists, but that is also the most enjoyable part in a sense.
Develop adhoc reports for various companies. Started my career in report development within this company and was able to advance my skills on additional software tools. My coworkers were extremely helpful and supportive and we were able to work well together.
I would say that Atos is a decent employer. There are always improvements that could be made. The work/life balance is not always so good, even though immediate managers try to ensure that this is possible. The HR department doesn't seem particularly concerned with employee satisfaction.
IT Support Specialist (Current Employee) – USA – July 11, 2016
If you are experienced I.T. professional you should avoid this company. They do not value you work experience and will not compensate you for it. If you are new to I.T. and need experience then they are ok to work for while you are in school.
The compensation for the work is well below industry average, though is not 'bad' for the city it is in. The upper management is beyond poor and beyond incompetent. The supervisors have no power or say, are overworked, and have too many techs assigned. The overall feel of the place is extremely negative and leaving it was amazing in how much stress was reduced just from the poor management alone. They will 'kind of' work with your life issues but significantly worse than other places and they fire the techs at the drop of hat for no reason given.
You get paid?
Poor management, poor reliability, poor tools, poor kitchen that is often not working, and much much more.
Senior TECHNICAL ASSISTANCE CENTER SPECIALIST (Former Employee) – Lewisville, TX – June 20, 2016
ATOS was a nice company to work for. ATOS is a outsourcing company that is constantly growing. The management team worked feverishly to make sure the employees were well informed of the daily news and processes for ATOS.
Computer Operator II (Current Employee) – Durham, NC – May 4, 2016
Good place to work you are not micro managed. Co-workers work as a team. Manager cares about their employees not only at the workplace but personal. The hardest part of the job is you are working on a contract and you never know when it is your last year.
A typical day was taking 25-30 calls. The hardest part was dealing with people who had no computer knowledge.
Pros:The job itself was very easy, with the availability to shift swap if needed. Most all supervisors were friendly and would help you if ever needed. The people you work with are willing to help you if you are ever struggling. 6 weeks of paid training.
Cons: Up training provides no pay raise and up training forced. Can get in trouble for calls per hour being too low, even if the calls were long types anyway. Benefits were not the best
Principal Management Engineer (Current Employee) – Pittsburgh, PA – May 13, 2016
IT Solutions to provide availability to network resources based on business needs, and their different types of technologies, coordination and personal management to get better performance of the business.