I worked for Atrium Medical Center for nearly 7 years, and loved every day of it. I worked as two separate job titles under the same department. For the first half of my day I would work as a transporter, taking patients to and from testing areas. While transporting I learned basic information regarding testing, including how long to expect the test to last, when to expect results from the test to come back, and basic information about what to expect during the test. The second part of my day consisted of answering the phones, faxing, and entering data into the computer. I learned how to make appointments within the EPIC system, enter physician orders, learn a basic understanding of what diagnosis would go with what test, and also learned when an order was ordered improperly. The most difficult part of my job was trying to make an already unhappy patient happy. I also found this part of my job the most rewarding. I had a lot of one on one contact with patients, and to be able to turn an unhappy patient into a pleased patient or a happy patient made me feel like my work was complete. Most patients just wanted someone to listen to them, and being able to say I turned this patient's day around made me feel proud to work for the Atrium. I very much enjoyed being able to make a patient smile. Making the patient happy was my favorite part of my day.