Incredible opportunity at high end resort in the prestigious Napa Valley
Director of Human Resources (Former Employee), Rutherford, CA – March 24, 2013
Pros: i interacted with all levels of management, self directed, interacted with employees and guests, worked in a beautiful setting
Cons: guest expectations often unreasonable, challenging working with interpersonal relations within the construct of the business, i.e., race relations, position perceptions
Asked by General Manager to develop Human Resources Department for his high end full service resort. I was excited to develop something on my own and bring it to life. I developed manuals, safety programs, implemented software for payroll and management tools. I was made a member of the resort directors which helped give me credibility with all employees. I interviewed new employees, counseled employees and directors, worked with struggling departments, created all personnel files. Supervised payroll clerk and bookkeeper. I loved the variety and the constant challenge that working with people brings.