Wonderful coworkers, and productive work environment; but working with customers in foreclosures requires extreme patience. Management is slow in applying changes to company structure/policy, and the path for advancement is stagnant and unclear.
Customer Service (Former Employee) – Austin, TX – May 23, 2017
Auction.com was great when I first started, but it became a nightmare. Our hours began being cut, and we are encouraged to compete with each other so much for promotions that it became an uncomfortable cutthroat environment.
Everyone at this job are nice and willing to teach you new and exciting things in the auction industry. also auction.com is moving forward in technology to make the process of buying property easier for customers.
Auction Coordinator (Former Employee) – Everett, WA – April 5, 2017
I took this job because it demanded Friday only work. I liked that I could work close to home a few times a month. The constant changing expectations in process and sometimes management expectations were frustrating at times. That taught me flexibility.
Receptionist (Current Employee) – New York, NY – January 24, 2017
Everyone in the office is professional and driven. Our goals and challenges are similar in that we must work together and achieve endlessly. It can get a little dull and quite on some days, nonetheless there's always a gamplan, a task, and work to keep you busy.
Client Operations (Former Employee) – Irvine, CA – February 9, 2016
The staff level employees are great and I met a lot of wonderful people during the time I worked there. Middle-management needs a lot of work. People tend to get promoted based on who they know or how long they've been there and not based on if they can handle the job. There is a big disconnect between staff level employees and upper management due to middle-management not reporting actual problems that are going on to cover themselves. There is a lot of favoritism and nepotism. Room for advancement is virtually impossible some departments do not let you leave to work in another department. I think executive level management really needs to sit down and talk to staff level employees to find out what is really going on because they would be shocked. During the time I was there I didn't encounter many people that were actually happy working there most people felt stuck and were very unhappy
Lots of great company swag
Major disconnect between executive level and staff level creating a lot of unhappy employees
customer service (Former Employee) – Irvine, CA – December 27, 2015
Do not work this company. They do not provide benefits, sick days, vacation even working 40 hours a week. They reduce hours without pay benefits . It is very politic and race cards. Hopefully they hire new management team. Not do what they say in their business. Lot of customer complaints.
no benefits, unorganized and management under stupid people
a typical day is spent at your desk calling a min of 50 a day. it is very very repetitive. very redundant! the management is a bit unorganized. the bonus guidelines at not clear. the work environment is relaxed. and the people are great.
Large scale company and it all depends on what your looking for. Great part time/flexible schedule for Auction manager, coordinator and concierge type roles. Difficult to advance/move up if you want to take it further. Most of the best full time jobs are in California, texas and new york.