Very committed to provide the best service for disaster clients
Human Services Specialist II (Former Employee) – Gaithersburg, MD – May 21, 2013
A typical day at work was to make sure you answer the calls on the first ring to help keep the disaster clients from waiting. The training I received was invaluable. In a short time period learned all the systems need to do a tier I job, be able to communication important information to disaster clients, and update applications. Continue to receive training in the short time and completed most of tier II job. The management for Augmentation was very helpful. The management for FEMA was not only helpful but happy to share their knowledge. The co-workers was good to work with. The hardest part of the job was not been able to learn more. The enjoyable part was helping the disaster clients and solving their problems.
They found me a job very quickly, although it was one I had no experience in, that didn't seem to matter. When I told them that the employing company was violating labor laws I was told that it was "not a big deal", "they don't do it often", then was asked if it was worth my job. This from a VP at Augmentation. The company I'd been sent to said they didn't want me back and augmentation stopped returning my calls & emails.
The office staff was friendly
Their only client is the company they send you to, you are irrelevant
Contract employee at Thorlabs Quantum Electronics (Former Employee) – Jessup, MD – June 16, 2015
If I had a choice I would not have accepted the osition from Augmentation. I ended up doing the work of at LEAST two people,...and I had no one to reach out to,...once on the job Augmentation disavowed all knowledge of my original posting and hung me out to dry.
Meter Installation Technician (Former Employee) – Baltimore, MD – March 3, 2015
This is contract labor. Base level employees are cogs in the machine and treated accordingly. Show up, do your work, collect your check. The company does not lead you on in this regard; everything is on the table. The work is steady but for a fixed contract term. The job is the same every day with just enough variability to keep it interesting.
I was fortunate to be given the opportunity to learn the basics of Human Resources at Augmentation, Inc. The most fulfilling part of the job was actually providing suitable employment for candidates. Most of them were very thankful for the opportunity to return to work. The worst part of the job was having to tell the candidate that they were not chosen for the position. Most of them handled it well, but relaying bad news to someone is never pleasant.
Market Logistic Specialist (Former Employee) – Washington, DC – August 23, 2013
A communications company within the greater city of Washington, DC. I learned new communications equipment. I enjoyed supporting the technicians with supplies to preform their daily jobs. I became more at eased at turning in equipment for repair and having ready equipment on hand. All due to my military experience in logistical management.
I thouht that the company was poorly managed unfortunately.
Contractor (Former Employee) – College Park, Maryland – August 15, 2013
Though the head supervisors tried to do their best at keeping everyone on board, I think that they should have made early examples of bad behaviors so that individuals would take the job seriously. In not doing so, many individuals felt as if it was a joke and there was no reprecussions for their lack of respect towards the work, job and supervisors so that increased more and more as others saw it.