Austin Regional Clinic Employee Reviews

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Quick paced environment
Medical Assistant (Former Employee) –  Austin, TXDecember 14, 2017
I really enjoyed working at Austin Regional Clinic as a medical assistant. Everyone worked together as a team and the environment was very collaborative.
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Awesome
Clinic RN PRN (Current Employee) –  Austin, TXDecember 13, 2017
Great place to work!!! Managers and staff all very friendly and helpful. They treat you like family. Plenty of orientation and education opportunities.
Pros
long hour long lunches, lots of pot lucks, family atmosphere
Cons
not enough hours for PRNs
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productive and fun
Insurance Coordinator (Former Employee) –  Austin, TXNovember 8, 2017
date entry of claims 400 thru 500 daily
submit claim information into systems for appeal requests
review information on claims for errors before submitted in system for review
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Great place to work
Laboratory assistant/phlebotomists (Current Employee) –  Austin, TXAugust 16, 2017
Very fast paced work environment. Excellent training provided to every employee in the lab. Management has an open door policy and very approachable to all staff. The staff of doctors, nurses, and lab all work together as a team and makes it an enjoyable place to work.
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Best Job
Clinic Nurse, LVN (Current Employee) –  Cedar Park, TXAugust 8, 2017
Awesome place to work ---for over 13 years. Management values your opinions, Very organized place to work, the nurses and MDs truly are there for the patient's.
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The workers were good!
Customer Service Rep (Former Employee) –  Austin, TXJuly 19, 2017
It was a hard place to work at. The lead was not nice and it was always a problem with her and someone working there. It was a real hazzle to do your work without her over your shoulders everyday.
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A job at ARC
Account Representative (Former Employee) –  Austin, TXJuly 6, 2017
The job and atmosphere was great, the team got along with each other. There wasn't a lot of pressure. The manager was great. It was a fun place to be. I enjoyed working there. The pay just wasn't adequate.
Pros
Non-stressful, fun, enjoyful place to work
Cons
Pay is low
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Arc
Licensed Vocational Nurse (Current Employee) –  Austin, TXJuly 2, 2017
Austin Regional Clinic is a wonderful company to work for. There is always room for growth and opportunity with the company. They offer classes for self-improvement on the job and leadership classes. They also offer a Leadership Academy that works in conjunction with the University of Texas.
Pros
Family friendly
Cons
Work short-handed frequently
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Great job, loved it.
Medical Assistant (Former Employee) –  Austin, TXJune 19, 2017
CMA Duties, assisting MD with procedures and patient care, vitals etc. Call backs and Rx calls. Follow ups. Setting up and assisting with sutures, toenail removal, Pelvic exams, fractures. Gave immunizations, allergy shots, Tetanus Worked with pediatric-Geriatric.
Pros
Patients, workload
Cons
none
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easy and fun
Lab Assistant 1 (Former Employee) –  Austin, TX 78705June 19, 2017
great people, able to make your own schedule able to put in overtime, no training needed, paid job training for 2 weeks , prn for most positions, located in south east austin
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productive and fun, professional
Medical Assistant (Current Employee) –  Austin, TXMay 25, 2017
Still employees here PRN.
Fun
Informative
Train well
Top of line equipment
Friendly environment
Personable co-workers and patients
Hard working environment
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Management was a bit uncivil and not easy to get along with.
Medical Assistant (Former Employee) –  Austin, TXMay 24, 2017
An employee whom doesn't desire job growth should consider working for Austin Regional Clinic. There is no room for growth here. An employee should be ready and willing to be called derogatory names from upper management.
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Austin Regional Clinic, family oriented,caring and overall a wonderful organization who truly cares about their employees and patients.
Case Management Coordinator. Spanish Translator (Former Employee) –  Pflugerville, TXMay 9, 2017
Worked at ARC for almost 15 years and have nothing but positive things to say.
Very family oriented. Fast paced environment, but a positive caring one.
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Amazing place to work but can't always pay the bills
Patient Service Representative (Former Employee) –  Austin, TXApril 28, 2017
Loved working there but the pay is not competitive at all and there is not much room for advancement. In the rare opportunity to advance the pay is still less than an entry level position with another company. I will say they always go out of there way to make the employees feel appreciated in other ways.
Pros
Amazing staff to work with, sticks to their protocols and procedures
Cons
compensation and high benefits
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Great place to work for
Patient Registration Representative/PRN/Team Lead (Current Employee) –  Austin, TXApril 3, 2017
Take care of employees.voted best place to work. Management is great. Always recognize their employees for jobs well done or when the company does well
Pros
Take care of employees and family
Cons
Sometimes no breaks
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Just ok
Patient Service Team Lead (Former Employee) –  Austin, TXMarch 11, 2017
ARC is a decent place to work. The health benefits are terrible. They have their own plan not a national plan to choose from. The management is fine. Advancement is all about who you know.
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Good People, Supportive Environment, Limited Opportunities
Analyst (Current Employee) –  Austin, TXMarch 11, 2017
I thoroughly enjoy working with my colleagues for a company that I feel truly does have the best interests of their patients at heart. The CEO is a truly exception visionary, the physicians are dedicated and the support staff more than earns their pay. Because of this good, supportive environment, many employees stick around for 20 or 30 years.

The best part of my job is working with my coworkers, all of whom are supportive and dedicated to the best interests of the patients and the company. The hardest part of the job is always figuring out how to do more with less while not seeing any room for advancement in my future.

Despite all of these good things, the pay tends to remain below the market and there are few opportunities for advancement due to the long tenure of employees in upper management positions. There are a few employees that work their way up, some based on merit and others based on favoritism. With very few exceptions, the only way for advancement in title or pay is to manage others. There is little recognition (and never bonuses!) for individual contributors, regardless of their experience, performance, or expertise.

The company rarely advocates for the employees, so expect to always negotiate for a better salary and ask for more responsibilities and promotions. The salary structure, benefits, and many other compensation policies are not transparent, nor are they disclosed to employees. I learned the hard way that I should always assume a better offer is on the table, no matter what the initial conversation is like. Supervisors, managers, and directors
  more... all earn bonuses at dramatically different rates (good luck figuring out what those are) and "team lead" positions are often a dead-end alternative with much less pay than a supervisory role.  less
Pros
Supportive co-workers, Visionary CEO, Good work hours
Cons
Limited room for advancement, limited benefits
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productive and fun place to work
Medical Assistant (Former Employee) –  Kyle, TXJanuary 24, 2017
Comfortable work environment where was able to learn many specialties in the medical field. Many clinic locations to chose from
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Overall great people, but low pay
Purchasing Director (Former Employee) –  Austin, TXDecember 21, 2016
It has been a while since I worked there which was in a Management role. Great people and company. The staff and center managers at all sites were great to work with. The only issue I had was getting paid what I was worth. I wore many hats. When I left they had to replace my position with three other people.
The benefits need adjusting.
Pros
Great people to work with.
Cons
Needs to improve on benefits and pay
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Great
Organizer (Current Employee) –  Austin, TXOctober 15, 2016
Great staff, lots of smiles, energy is comforting. Everyone works as a team and the pace is proper for everyone to come together to get the job complete
Pros
Free lunch
Cons
No overtime
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Overall rating

3.9
Based on 61 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.3
Job Security/Advancement
3.5
Management
3.7
Culture
3.9

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